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Reviews

4.6

167 reviews
5
(123)
4
(32)
3
(2)
2
(5)
1
(5)
  • Build Stage
    • Pre-Construction (82)
    • Post-Construction (15)
    • Mid-Construction (4)
  • Customer Service
    4.8 (92)
  • Site Admin
    4.6 (32)
  • Timeliness
    4.4 (41)
  • Structural Integrity
    4.3 (21)
  • Plumbing & Waterproofing
    4.2 (20)
  • Electrical & Lighting
    4.2 (19)
  • Flooring
    4.1 (19)
  • Transparency
    4.6 (80)
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Reviewer Photos & Videos

Michelle G.

Michelle G.Southwest, VIC

Congratulations on the appointment of Jasmina Setalo

published
Build StagePre-Construction
Kesh

KeshGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent

published

Awesome experience thanks to Alysia Taylor
Thank you Alysia for all the help you provided me in the initial stages. You were extremely polite, friendly and patient and was great to deal with. Your explained everything clearly and helped me select the best design which maximised the size of the house on the irregular block I have. Once again thank you for making the Journey hazzle and stress free. Looking forward to working with you throughout the build :))

Customer Service
Transparency
Build StagePre-Construction
1 comment
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Chloe and Ryan

Chloe and RyanGreater Melbourne (Outer), VIC

Excellent

published

The Amazing Shweta Kharbanda
Shweta has been amazing the whole way through. She was patient and allowed us time to pick the right design for us. This allowed us to find a house and land package within our budget, which she then helped source. Thanks Shweta for all your help and hard work. We are looking forward to building our first house with orbit homes. We recommend shweta for all your housing queries.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
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Amazing first home buyers experience!

published

With this being my first time building a home, Alysia Taylor has made this process so easy. Her friendly and passionate attitude has been so appreciated during the process. She stuck to all her promises and really went beyond to help us as best as she could! Thank you Alysia!!

Customer Service
Transparency
Build StagePre-Construction
1 comment
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The reviewer stated that an incentive was offered for this review

Ash

AshMelbourne

  • 2 reviews

So far so good in sales stage

published

I am still in sales stage. Asked for Sumit to handle case. No push for sales deposit until you are satisfied. Recommendations for saving cost and assisting in getting items cost from back end. Assisted also in scheduling a run check of studio to make sure things which are included, are satisfactory.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Orbit Homes
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Great experience

published

Great experience so far...
Extremely happy with Alysia Taylor who has been extremely helpful and professional. I had very specific requests. Alysia went out of her way to come up with options and this is why I am now going to build with Orbit homes. Fantastic customer service so far, looking forward to commencing the build. Alysia has been awesome with communication and any questions that I have had. Thank you Alysia

Customer Service
Transparency
Build StagePre-Construction
1 comment
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gagan s.

gagan s.Greater Melbourne (Outer), VIC

Awesome experience...thanks to Rohit Neb

published

Excellent services by Rohit Neb...amazing person and professional attitude...he made all the stages till signing of the contract so easy and stressfree...he is always approachable and excellent communicator...thanks once again for making our journey to new home smooth. I will highly recommend everyone to visit Craigieburn Orbit homes office or contact him directly for his services.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
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Excellent Service.

published

Being a first home buyer, we were so conscious about our house but we had an excellent experience dealing with Shweta (Orbit Homes Consultant). It's been an amazing and clear communication with her since day one. Orbit Homes displays are one of the best houses in Melbourne I would say.
We chose what exactly we required in our house. Good customer service and very responsive staff.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
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Harshwardhan Chauhan

Harshwardhan ChauhanGreater Melbourne (Inner), VIC

  • 2 reviews

Thank you Sumit Sondhi

published

Sumit has been awesome with communication and any question that I have. He has quickly answered me back with the info needed.
He was very helpful and polite. Construction is yet to commence but everything has run smoothly. So far I am very satisfied with sales consultant who is very knowledgeable and 100% happy with the help I have received. I would not hesitate to recommend Orbit Homes to anyone. Thank you Sumit.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateSeptember 2020
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Arun

ArunGreater Melbourne (Outer), VIC

Impressive Designs and Great Customer Service

published

We liked the design and floorplans of Orbit Homes and their Promotions. Apart from orbit homes designs, we very much appreciate the service provided by Shweta Kharbanda. She has been extremely helpful in providing the best available options and very accomodative in incorporating the design modifications.She is very professional and knowledgeable in her job.I would highly recommend Shweta for her customer service.

Customer Service
Transparency
Build StagePre-Construction
1 comment
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Great experience as a First home buyer

published

As first home buyer, It was a great experience for us to visit "Orbit Homes". Our dream house was detailed out by their vastly experienced sales executive 'Sumit Sondhi'.Our Floor plan discussion with Sumit was very fruitful. With his in-dept knowledge and experience, he incorporated all the changes as per our requirement. He suggested best options and solution for us considering our budget and provided best deals and offers.If you are planning to build your dream house with Orbit homes, then I would strongly recommend to meet Sumit for the best customer service.

Thanks
Abhay Jain

Customer Service
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The reviewer stated that an incentive was offered for this review

Thank you JP Cliquet for assistance!!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
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Shankar Kumar

Shankar KumarGreater Melbourne (Inner), VIC

Selecting ‘Orbit Homes’ was best decision for our 1st Home and Excellent service by ‘Sumit Sondhi’

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateOctober 2020
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1 comment
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Louise

LouiseGreater Melbourne (Metropolitan), VIC

Flawless experience from a quality builder!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
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Orbit O.Orbit Homes

Cannot thank Orbit enough for the exceptional service!!

published

Even though we are only a small way into our building process, we have experienced the best customer service from Damjan, Carnita and Priscilla so far! Damjan was so helpful in our design and planning. He even helped us select a block to build on, extremely knowledgeable about all aspects of planning and selecting the perfect home design for us and our budget. Carnita has been so helpful in finding us a time to select our colors, and I can't wait to meet with Priscilla to go through this process too.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateSeptember 2020
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1 comment
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Pawan N.

Pawan N.Greater Melbourne (Outer), VIC

Great start to the first home build with Orbit

published

After a lot of confusion and options with so many builders, I am finally very happy to be starting the journey with Orbit, all because of Shweta K. She helped me customise the plan to what I wanted and answered all my questions any time of the day and even after hours. Excellent service from Shweta. I look forward to getting the continued support from rest of the Orbit team in the journey.

Customer Service
Build StagePre-Construction
1 comment
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Mitul Patel

Mitul PatelGreater Melbourne (Metropolitan), VIC

Excellent service by Shweta Kharbanda

published

It was very good experience so far. Shweta Kharbanda was very helpful and knowledgeable. Not only she helped us through out the process but she also gave some good ideas to make our first home as we wanted it to be. We are expecting from Orbit Homes that rest of our journey will go as smooth as it started towards our first home.

Customer Service
Transparency
Build StagePre-Construction
1 comment
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Dilanth

DilanthGreater Melbourne (Outer), VIC

Excellent Customer Service and Real Premium Builder

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
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RahulC

RahulCVictoria

Thank you !!

published

We really like the quality and design of display houses of Orbit Homes and their promotions. And all thanks to Shweta Kharbanda for helping us in planning our first home the way we wanted and going extra miles for getting it approved. We are looking forward for finalising the deal and signing the contract.

Build StagePre-Construction
1 comment
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Vijay C.

Vijay C.Sydney, NSW

Excellent service by Shweta Kharbanda

published

Shweta is very professional and knowledgeable, most importantly she's very accessible whenever we call her for questions and details. During the decision process, she was very helpful and provided us with some great suggestions, Fingers crossed to the rest of the build and looking forward to move in next year!

Customer Service
Transparency
Build StagePre-Construction
1 comment
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