ChloeSouth East Queensland, QLD
This is the worst thing I have ever purchased
This is the actual worst product on the market.
Used on and off for not even 3 months, within the first 2 weeks I had snot spitting at me out of an exit air hole on the side of the device. I emailed them and they weren't all that helpful, so I kept using it as per instructions. Cleaning it as per instructions. It has now stopped working.
Emailed them for a replacement, asked for a receipt, model number etc. Sent it through to them, and they have requested I post the old one back.. a used, germy bacteria filled snot sucking machine.. in th...Read more
e post.. where not only Australia post have to interact with the parcel but the people who collect the post and process returns have to touch it? It's actually really gross and they have no idea that I havent used it for covid-19 purposes, yet they are happy to have me send and for multiple people interact with it to have the aspirator returned.Purchased in February 2021 at Baby buntings for A$80.00.
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2 comments
Technical SupportOricom
Hi Chloe, thanks for the message. We are disappointed to hear of your experience and your review, and as per Oricom Support policy that was explained to you, we need to investigate the issue you menti... Read more
oned to find fault or determine the issue, and whether it is fault of the product or other. With regard to the sending the unit back, this is standard policy on warranty claims, and we would assume that this would be sent sealed for investigations, as instructed, which will avoid the complications and risk factors you mentioned. This is the same policy given under any circumstances, as we need to determine the issue and troubleshoot. Please give us a call to discuss on 02 4574 8888 Mon-Fri 8am-6pm AEST. Oricom Baby Care.Similar opinion? Write a review on ieatwords.com.au!
Jade J.Central Highlands and Goldfields, VIC
- 3 reviews
Great if your mucus isn't thick
Would have loved this product if it was effective for us. My son has very thick stringy mucus and even when using saline solution it still wasn't powerful enough to clear out the gunk in his sinuses. I'm disappointed tbh :( but would be effective for standard coldy flu mucus
Purchased in November 2021 at Snottynoses for A$80.00.
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1 comment
Technical SupportOricom
Hi Jade, thanks for the message and your review. All the best, Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
ImanoAuburn
- 2 reviews
- 1 like
Oricom support is amazing
I bought the product the first time my newborn caught the cold. It worked like a charm, unfortunately it seized working. However, the support team got in contact straight away and were more than happy to replace it. I spoke to Janet and she was friendly and patient while I looked up the receipt number and fowarded over to her all whilst she was on the phone. Couldnt be happier, thank you!
Purchased in August 2021 at Snotty noses for A$79.00.
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1 comment
Technical SupportOricom
Hi there, thanks for the message. We are glad to hear of your experience and will ensure that the feedback is passed on. All the best, Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Oricom HNA100 compares to other Sinus & Nasal Medications
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Cassandra K.
- 3 reviews
Can’t live without!
This is by far my favourite baby product out in the market.
The quiet operating, fast but gentle suction had my little stuffed nose baby cleared up within second.
So easy to use and easy to clean!
10/10 highly recommend!
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1 comment
Technical SupportOricom
Hi Cassandra, thanks for the feedback, and we appreciate you taking the time to let others know of your experience with the product. All the best, Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
AndyPerth, WA
- 2 reviews
Saved my baby from breathing difficulty!
My baby had breathing difficulty last night due to mucus blocking it and kept crying. We tried using this nasal aspirator with the longer end to suck the mucus out. Tried a few times and it saved my baby and he's back to his happy state.
Would like to suggest giving a smaller hole end as well because newborn's nose hole is still very small.
- None
1 comment
Technical SupportOricom
Hi Andy, thanks for the review and feedback. We appreciate your thoughts and will pass this on for continual product development. All the best, Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
AliceSouth East Queensland, QLD
Perfect for little noses!!
I love the Oricom HNA100 as it has two different attachments for different size noses. I have three children and I love that I can use one product for the three of them. It is so effective and we have already used it so much with those Winter colds going around.
Purchased in June 2021 for A$89.95.
1 comment
Technical SupportOricom
Hi Alice, thanks so much for the review on the HNA100, much appreciated. Thanks for providing your feedback and we wish you all the best with your future use. Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
SarahGreater Melbourne (Metropolitan), VIC
- 2 reviews
Used on a newborn
My little man is 5 weeks old and has had a congested nose for a few weeks. The nasal aspirator comes with two different silicone tips. The thin one works best for someone so young. The shorter one won’t fit in his nostril yet but will be great when he is older. Love that it’s gentle on his nose and has two different suction types. Great investment for helping clear mucus for newborn or children
Purchased in May 2021 for A$79.96.
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1 comment
Technical SupportOricom
Hi Sarah, thanks for the review. We appreciate you taking the time to get in touch and for letting others know of your experience with the nasal aspirator. We wish you all the best with your future use! Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
Rach BSouth East Queensland, QLD
- 6 reviews
Great Product! Clears Nose Effectively
I have tried the nasal aspirator with my two children. I find the shorter attachment great for my 18 month as it is easier to get into her larger nostril when she is moving around a lot. When she is sleeping I prefer to use the longer attachment because it seems to fit better into her nostril for a thorough clean out. I find the longer attachment better for my newborn as she has quite small nostrils and it fits perfectly inside. The shorter attachment doesn’t quite go deep enough into her nostril for a thorough clean. I like that the attachment...Read more
s are soft and flexible, and I feel confident that my child is safe when I’m putting them into her nose. The two suction levels are good, I found the slower speed good for getting rid of any external mucus, and the higher speed was great for mucus deeper into their nostrils. It even gets those dried ones out when her breathing sounds obstructed. Great product, very handy, and easy to clean. And I love that it is rechargeable, and the battery life is amazing.Purchased in May 2021.
- None
1 comment
Technical SupportOricom
Hi Rach, thanks for the review and taking the time to let others know of your experience with the HNA100 Nasal Aspirator. We appreciate all of the feedback and wish you all the best with your future use. Oricom Baby Care.
Similar opinion? Write a review on ieatwords.com.au!
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Chloe
would like to point out that it was on sale when I purchased the dvice. I put 80.00 because that would be the cost of replacement if I was to go and buy a new one now.