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Sarah

SarahCarnarvon

Flashes while charging

published

We bought the cat night light a few weeks ago. Our baby isn't even born yet and already it is not working perfectly. We charged it straight away and it worked fine. After about a week, we noticed that when charging it flashes and it gets really annoying! It is not a good flashing. It's like the power to it is tripping. But it still works fine other than that so I am not totally disappointed. I just need to find somewhere to hide it while it's charging so it doesn't give someone a seizure!



1 comment
Oricom
Marlene S.Oricom

Hi Sarah, that's not good to hear :( Can you call our Customer Support Team on 1300 889 785, your night light comes with a 12 month warranty. W'll be able to fix you up ready for the arrival of your new bub. Best regards, Oricom Baby Care

Mum

Mum

  • 3 reviews

Great light worth the money for all the well designed features

published

Questions & Answers

Jess

Jessasked

Hi.... i really love the elephant my daughter was using it as her night but just as my new baby is Bout to arrive the colours have started to stop working. ..... blue and green to be exact the red still works but thats it. Are they fixable or can i put in new globes???
[email removed]
Thankyou

1 answer
Oricom
Technical SupportOricom

Hi Jess, thanks for the message. For this one, we recommend that you please call Oricom Support on 1300 889 785 Mon-Fri 8am-6pm AEST, as they will be able to assist in troubleshooting this issue and providing you with a solution. All the best, Oricom Baby Care.

ShanShan

ShanShanasked

I have recently purchased 4 of these lights. 2 of them work fine but the other 2 I have trouble with. The 1st I can't get the bottom plate which holds the battery in to lock in, which in turn effects the light, some times it works and some times it doesn't. And the 2nd the battery just doesn't work/charge at all and the battery plate is stuck. Are you able to help me? Also I think that there is a definite design flaw with those bottom plates.

2 answers
Mum
Mum

Hi ShanShan,
I am just a customer but if you go to Oricom's website http://www.oricom.com.au they have a phone number which is their actual office in NSW so they will definitely be able to help you.



"Please contact our friendly customer support team located in sunny Western Sydney to ask any questions about Oricom products.
Our customer support team have the knowledge and resources to answer your questions quickly and efficiently.
Phone: 1300 889 785 or 02 4574 8888
(Monday to Friday 9am to 5pm EST)
Fax: 02 4574 8898
Email: [email protected]"

Oricom
Marlene S.Oricom

Hi ShanShan, Sorry for this trouble you are having. Please give us a call so we can help you out, you can quote your reference HL63923 so we have your details to hand. Ph. 1300 889 785. Best regards, Oricom Baby Care

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