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Reviews

3.2

248 reviews
5
(77)
4
(41)
3
(41)
2
(27)
1
(62)
  • Build Quality
    4.1 (34)
  • Value for Money
    3.9 (34)
  • Ease of Use
    4.2 (37)
  • Battery Life
    4.0 (37)
  • Connectivity / Reliability
    3.9 (37)
  • Audio Quality
    4.0 (36)
  • Video Quality
    4.1 (36)
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Kim Nujvik

Kim NujvikSouth East Queensland, QLD

  • 2 reviews

bought for an extra peace of mind

published

i love how this device helps me in keeping my baby at peace. Whenever my baby takes a nap, I can select some lullaby in the background while I'm away. The monitor is clear enough too.



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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We appreciate the feedback, and wish you all the best with your future use. Oricom Baby Care.

mummap

mummapCentral Highlands and Goldfields, VIC

Simple peace of mind!

published

Such a comfort being able to quickly check on bubs to see whether they need tending to! I love the room temperature and ability to play lullabies remotely to soothe.



Purchased in February 2021 at Baby Bunting Physical store for $169.00.

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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the review. We appreciate the feedback and wish you all the very best with your future use. Oricom Baby Care.

The reviewer stated that an incentive was offered for this review



Katemaree

KatemareeNorthern Region, NSW

Love love love it!

published

I absolutely love this monitor. You can set the sensitivity on it so that you can choose at what level it cuts in. Otherwise it is completely quiet and black which is perfect so you can sleep. A simple push of any button also kicks it into gear so you can see what’s happening. The picture is very clear and it tells you the room temp which is awesome.
We did have a fault with the unit not charging after 11 months, however, the company was so easy to work with and the replaced it under warranty which was a super quick and simple process. The customer service is just outstanding as is the aftercare. I would still highly recommend this monitor and always tell friends who fall pregnant that this is the monitor they need!

Purchased in April 2021 at Bubs n Grubs Online store.

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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the review. We appreciate the feedback and wish you all the very best with your future use. Oricom Baby Care.

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Eccles M.

Eccles M.Perth, WA

Terrible

published

I purchased last week & it's absolutely terrible. Picture is fuzzy, not clear & has a constant "whooshing" sound on parent monitor which gets louder as you turn up the volume. So have to keep the volume on mute.
Very disappointed & waste of money.

Purchased in February 2021 at Baby Bunting for $169.00.

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1 comment
Oricom
Technical SupportOricom

We have used for 2 years now and love the peace of mind having a monitor gives us!

published

We have been using this monitor for 2 years now and it has been great! We are now using it with the inbuilt music for our almost 2 year old and find it helps him to fall asleep. I didn’t realise until about 1 year in that there is an aerial that pops up for if you are at the other end of the house or go outside to help with the range. Great monitor for peace of mind!

Purchased in February 2021 at Baby Bunting.

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1 comment
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Technical SupportOricom

Hi Chloe, thanks for the review and feedback. We appreciate you taking the time to let others know of your experience. All the best, Oricom Baby Care.

The reviewer stated that an incentive was offered for this review

Tom N

Tom NHunter Region, NSW

  • 4 reviews
  • Verified purchase

Does everything you need.

published

Purchased in October 2021 at eBay for $161.99.

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1 comment
Oricom
Technical SupportOricom

Hi Tom, thanks for the review and the feedback. We appreciate you taking the time to let others know of your experience, and we wish you all the best with your future use. Oricom Baby Care.

Reliable and closed circuit. We’ve even dropped it multiple times and it still works really well. Gives me peace of mind

published

The monitor is easy to set up and easy to use.
Able to adjust volume and sound to your liking.
Range can drop out of very far but in a reasonably sized house will reach

Purchased at Babybunting for $200.00.

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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We appreciate the feedback and you taking the time to leave a review. All the best, Oricom Baby Care.

The reviewer stated that an incentive was offered for this review

Terrible product and even worse customer service

published

Fairly happy to begin with. The volume levels are pretty loud but I’ll deal with that so is my child’s cry and sometimes the range doesn’t work in our normal 3 bedroom house but then the wire fell from the camera and would never go back in - the pin had come lose after less than 6 months of use and been moved once from unit to mounted on the wall.
Contact the company trying to claim warranty with a replacement but somehow the warranty doesn’t cover the power source which sounds ridiculous. They recommend buying a new unit which I will NOT be doing

Purchased in July 2021 at Baby & Toddler Town for $480.00.

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level 1 volume is waYYYY yy too loud!

published

Purchased in December 2021 at Kiddie Country for $250.00.

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2 comments
Oricom
Technical SupportOricom
Kelly L.
Kelly L.

I have already contacted you about the issue

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Would recommend

published

Great monitor had it for close to 3 years. Got the second camera a few months ago. Works well. Only gripe I have is that you have to have the monitor on scan to have both monitors actively working. But I’ve gotten used to that and I think I’ll need a new battery soon. Range is good. Audio and mags quality is great and we’ve used it travelling a lot so very durable and versatile. Oricom have been great to deal with if we have contacted them also

Purchased in July 2021.

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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We appreciate the feedback and review, and wish you all the best with your future use. Oricom Baby Care.

Jackie

JackieSouth East Queensland, QLD

  • 2 reviews
  • Verified purchase

Not fit for purpose

published

Very unreliable monitor. Unfortunately Ive had issues from the start with out of range always alarming which was a real nuisance, however the monitor has started freezing when my baby has woken crying... at least when I know its out of range I can be extra careful in listening out. Both the supplier and Oricom have been extremely unhelpful. Steer clear of this manufacturer.

Purchased in March 2021 at Bubs n Grubs for $180.00.

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2 comments
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Technical SupportOricom
Jackie
Jackie

I have been in contact via email and phone If you search through your emails you will find the correspondence.

Emma

EmmaSydney, NSW

  • 3 reviews

Good camera

published

Picture and sound are great, range isnt bad
Only negative- i didnt use it for a year between my babies and when I turned it on it would not pair with the camera! I tried everything, in the end we just co-slept

Purchased in September 2021 at Baby Bunting for $600.00.

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1 comment
Oricom
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Blondie

BlondiePerth, WA

  • 2 reviews

Don't waste your money

published

Drops out of range and makes a terrible beeping noise. When using more than 1 camera the light stays on flicking between cameras, waking you up as it is so bright.

Purchased in March 2021 at Toys R Us / Babies R Us Physical store for $380.00.

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1 comment
Oricom
Technical SupportOricom
Jam

JamSydney, NSW

I regret buying this monitor every single night

published

The baby's room is less than 5m from ours and the monitor goes out of range every single night, waking us up. Its hopeless. Don't buy it. If you have, ask for a refund.

Purchased in June 2021 at Baby Bunting for $499.00.

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1 comment
Oricom
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Busymumma

BusymummaSouth East Queensland, QLD

Great quality for the price and outstanding customer service

published

Purchased in September 2021 at Baby Bunting for $260.00.

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1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the review and we appreciate you taking the time to let others know of your experience. All the best, Oricom Baby Care.

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Nicholas B.

Nicholas B.Greater Melbourne (Inner), VIC

  • Verified purchase

Great product, support and warranty the best in the business!!!

published

Our Oricom Secure710 has been a solid performer for the last 2 years - great range, great performance - cannot fault this unit. After 2 years the camera suddenly died last week. We were about to buy another when a friend mentioned that they have a 3 year warranty. We contacted customer support, who were incredibly helpful and efficient - they're sending us a replacement camera!!! So impressed, we will never buy or recommend another brand. Great work Oricom, if only more companies provided the service and stood behind their products like you do!! A++.

Purchased in September 2021 at eBay for $150.00.

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1 comment
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Marlene S.Oricom

Hi Nicholas, thanks for the review We appreciate you taking the time to let others know of your experience. All the best, Oricom Baby Care.

Sleepy John

Sleepy JohnNew South Wales

Poor range. Annoying alarms

published

Terrible range. We live in a 2 bed apartment and this constantly drops out. Can't switch the Out Of Range alarm off either so it will wake you all night.

Purchased in October 2021 at Baby Bunting for $200.00.

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1 comment
Oricom
Technical SupportOricom

Great customer service post purchase

published

The product started to fault after two years and was still under warranty contacted Oricom support and they were very helpful with replacing the product as it was still within warranty

Purchased in January 2021 at Baby Bunting.

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1 comment
Oricom
Technical SupportOricom

Hi Robert, thanks for the message and review. We appreciate the feedback and wish you all the best with your future use. Oricom Baby Care.

Hannah

HannahBLAKEHURST

  • 7 reviews

Can’t live without it!

published

We love our baby monitor and cannot live without it. It has such a clear picture and sound, I would highly recommend. The battery life is long lasting and it’s super easy to use!

Purchased in February 2021.

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1 comment
Oricom
Technical SupportOricom

Hi Hannah, thanks for the message. We appreciate the feedback and wish you all the best with your future use. All the best, Oricom Baby Care.

Zoe Mior

Zoe MiorVictoria

Love love love

published

Love love love this monitor! So easy to use, battery life is amazing, I can go 2 whole days without charging it. The screen is super clear. Highly recommend this monitor, had mine for two years and still going strong! I have tried anotger brand before before purchasing the oricom and I had trouble with it a few times, spent the extra money and never looked back

Purchased in May 2021 at Baby Baby Online for $250.00.

1 comment
Oricom
Technical SupportOricom

Hi Zoe, thanks for the message. We appreciate the feedback and you taking the time to let others know of your experience. We wish you all the best with your future use. Oricom Baby Care.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Kylie P.

Kylie P.asked

My I have an oricom dual monitor for my twins & the parent monitor is completely black like it has no power yet the orange power light is on. Have taken the batteries out etc & still nothing

No answers
Stacey B.

Stacey B.asked

Can I use the 710 cameras with the secure 740. I just purchased two extra camera for the 710 and now the receiver broke so I now need one of them. Was hoping to get the 740 if it will work with the cameras.

1 answer
Oricom
Technical SupportOricom

Hi Stacey, thanks for the message. Sorry to hear of your experience, and no the SC740 will not work with the SC710 cameras. We suggest you purchase a new parent unit, on the link provided below:

https://oricom.com.au/product/sc710-parent-unit/

All the best, Oricom Baby Care.

Scott F.

Scott F.asked

Our monitor has been working fine and tonight, the camera is in but we cannot hear anything. We’ve tried turning both parent and baby room handset off and on, and checked the volume is turned up. Is there something else we are missing?

1 answer
Oricom
Technical SupportOricom

Hi Scott, thanks for the message. Sorry to hear of your experience, and for this one, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist you in this. All the best, Oricom Baby Care.

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