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Reviews

3.2

248 reviews
5
(77)
4
(41)
3
(41)
2
(27)
1
(62)
  • Build Quality
    4.1 (34)
  • Value for Money
    3.9 (34)
  • Ease of Use
    4.2 (37)
  • Battery Life
    4.0 (37)
  • Connectivity / Reliability
    3.9 (37)
  • Audio Quality
    4.0 (36)
  • Video Quality
    4.1 (36)
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Kettlebelly

KettlebellySydney

  • 4 reviews

Fantastic product to keep an eye on bub!

published
1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We appreciate you taking the time to let others know of your experience and wish you all the best with your future use. Oricom Baby Care

Damien

Damien

  • 2 reviews
  • 1 like

Positive Experience, compact size, practical

published
1 comment
Oricom
Technical SupportOricom

Best after sales service

published

I'm completely happy with our monitor, the parent monitor is very clear in the dark & I love that it has a room temperature display. We did have issues with the parent monitor staying charged but have to say Oricom have the best after sales service & their support team is great. We bought as a package with the BabySense2 pads & I've had no issues with false alarms. Really happy with this product & the quick response from the Oricom Support Team when we had an issue. Highly recommend this product & it has a great warranty.

1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We appreciate you taking the time to leave an honest review for others to take a look at. We are glad to hear of your experience with the SC710 and wish you all the best for the future. Oricom Baby Care.

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Dani

DaniMelbourne

  • Verified purchase

Great and easy!

published

Easy to use. When in sleep mode, just a touch and very fast the image is there and clear. The sound is great. The temperature indicator is so helpful too. The customer support is awesome. I was struggling with "out of range" message and they were excellent helping me. I love it!

3 comments
Oricom
Technical SupportOricom

Hi Dani, thanks for the message. We are glad to hear of your experience with Oricom Support and the Secure710 and we thankyou for taking the time to leave a review for others to see. All the best, Oricom Baby Care

Dani
Dani

All I can say is that my experience with the Oricom customer service is another reason I will definitely consider to buy more products from Oricom. Love the baby unit and loved the way Oricom support staff has assisted me. :D

Oricom
Technical SupportOricom

Hi Dani, we are glad to hear it. All the best with your future use. Oricom Baby Care.

The WORST range!

published
1 comment
Oricom
Technical SupportOricom
telow

telowMelbourne

  • 3 reviews
  • 1 like

Great video monitor - good value

published

Easy to use, easy to set up. I love the vox feature which means the screen turns on when a noise is detected. Works well, I can see what my baby is up to. I wish the display also showed the time. It’s also good value, especially if you can get it on sale.

1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We are glad to hear of your experience and appreciate you taking the time to write a review for other users benefit. All the best, Oricom baby Care.

cyndi

cyndiMetropolitan Adelaide, SA

  • 8 reviews

Out of range

published

Further to my review with BabySense, the monitor unit is also no good.
It is constantly going out of range, even when I am right outside the door. I have contact Oricom support and have tried re-register, re-calibrate the unit with all the battery removal etc as per the book but Out of Range is still Out of Range. Oricom support has sinced stopped responding to my email.
I find that when the parent unit is dock to the charger, the Out of Range alarm is less often but what is the point of cordless. And when we do use it, it is at night and the Out of Range alarm is realllllly annoying.
Dont waste your money

1 comment
Oricom
Technical SupportOricom
JM11

JM11

  • 3 reviews
  • 4 likes

Do Not Buy - Terrible Range

published

The monitor's features work well, however it's all pointless if it keeps going "out of range" (which means you can't hear/see anything). We live in a 2br small home and the monitor is only 15 metres from the camera. Very frustrating when every 30 seconds it beeps and says "out of range". Some days there are no issues, but other days it might go out of range a few times a minute.

1 comment
Oricom
Technical SupportOricom
MandaHill

MandaHillSouth East Queensland, QLD

  • 7 reviews

Love this product

published

Very happy with the audio and image quality.
The monitor lasts for over 12hrs.
Super simple to set up.
Very reliable.
You can set up more than 1 camera if you need another one for another baby or play room/ other room.
I wouldn't hesitate to recommend it to others.

1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the message. We are so glad to hear of your experience, and thanks so much for sharing with others. All the best, Oricom Baby Care

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Andy

AndyPerth

  • 4 reviews

Best Ever Customer Service!

published

Easy set up and works perfectly.
I would and have recommend this product to other Dads.
Our battery died after 53 weeks and Oricom honoured the 12 month guarantee and are sending us a replacement.
Very easy to deal with on the telephone and by email. I was dealing with a lovely lady called Felicity (give her a pay rise) who answers emails incredibly quickly and efficiently.
The best service I've received from any company ever!

1 comment
Oricom
Technical SupportOricom

Hi Andy, thanks for taking the time to let others know about your experience. We are glad you love the product and wish you all the best in the future, Oricom Baby Care.

Ali

AliBrisbane

Mostly happy!

published

We really like the monitor I’m just a bit skeptical as to how accurate the temperature is. The picture quality has been excellent and no issues with range although we live in a small house! I like the feature that you can speak through the monitor, I’m sure we will use it once bub gets a bit older.

1 comment
Oricom
Technical SupportOricom

Hi there, thanks for the feedback and we appreciate you taking the time to let us know. All the best, Oricom Baby Care.

Nick Cossmann

Nick CossmannPerth

  • 3 reviews

Wrong viewing angle

published

Overall haven’t had many dramas with the monitor just occasionally dropping out of range but found making sure antennas are up fixes that.
My main dislike is the viewing angle, looking at the screen from the left, right and below the picture is fine but looking down at the screen like on the bench it’s not visible, you have to bend down or pick it up to see. It’s either a bad design or my screen got put in upside down.

1 comment
Oricom
Technical SupportOricom

Not great

published

Picture has always been blurry, I wanted to love this monitor as I have tried so many and have given it 6 months but pretty much only use it for sound now as I cant see my babies (pic 2 blurry). Started being ‘out of range’ every now and then but after 6months It’s ALWAYs beeping that it’s out of range and we are only in the room next door and turn off all wifi etc and have turned on and off and tried all the trouble shooting things... unfortunately I didn’t keep the receipt (I really thought I would have no dramas as I’d heard so many great things, silly me!) I’m yet to find a good monitor

1 comment
Oricom
Technical SupportOricom
Kayla W

Kayla WBundaberg

  • 2 reviews
  • 1 like

Constantly freezes and out of range

published

I purchased this monitor because of how good it was supposed to be. What a let down. Constantly freezes so I have to walk into the room to check my baby. Always saying it’s out of range too! I have called Oricom customer twice now and to their credit they have replace both the parent unit and the camera. Unfortunately, the same things are still occurring and the camera is so blurry now that I can barely see my baby breathing. I wouldn’t recommend this monitor at all!

1 comment
Oricom
Technical SupportOricom
Dave

DaveSydney

  • 5 reviews

Good Features

published

This baby monitor has some good features and a reasonable range. The feature we liked the most about it is it not only has audio but it also allows the viewer to speak back through the camera. Setup was easy and the handheld monitor is pretty easy to use. You can play play preset music through the monitor.

1 comment
Oricom
Technical SupportOricom

Hi Dave, thanks for the review and we are glad to hear of the experience you have had with the SC710. All the bestm Oricom Baby Care.

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Roger

RogerSydney

Baby Monitor or Camera doesn't sync.

published

I have this product for almost 1 year and despite some casual out of the range errors, the product was working perfectly.

But since yesterday afternoon (29/01) for some reason the product is not working anymore. Apparently there is no signal between the camera and the baby monitor. I've tried all troubleshooting available in the manual, including re-register and still no luck.

I also noticed the amber light in camera keeps ON all the time. Even when I tried to turn off via the baby monitor it remains ON, it's like there is no connection between baby monitor and camera. The weird thing is that thing happen from nothing. Baby monitor was in the charger and the camera was ON as it normally it is.

Any thought?

1 comment
Oricom
Technical SupportOricom
Monica

MonicaMount Isa

An OK monitor

published
1 comment
Oricom
Technical SupportOricom
Rach T

Rach TPerth

Constantly dropping out and freezing

published

The monitor was good for a few months then randomly started beeping out of range, even when the monitor was on the otherside of the wall to where the camera is positioned in nursery. We have also had a few times where the monitor screen is frozen, the green bars are moving but no sound so no alert that the baby is distressed. It's not reassuring and sometimes we have to physically enter the babies room to compare how she is laying to what the screen displays for confirmation. Seems like a common issue.

1 comment
Oricom
Technical SupportOricom

2nd camera just purchased, nighttime vision quality is really bad

published

we have had our main monitor and camera for 2 years without any issues, a week ago i purchased another single camera for our newborn and i am unable to get any sort of picture on night mode (its just black, even at the brightest setting). There is no troubleshooting guide that i can find, so i would assume the second camera has some sort of fault. Not happy after spending $100 on just the extra camera alone

1 comment
Oricom
Technical SupportOricom
Renee L.

Renee L.Sydney

Great product, a few minor faults, but excellent customer service makes up for that!

published

I've had this monitor for almost two years and really happy with it. We had some issues with the parent unit dropping out of range but only when it was placed in the charging cradle, but Oricom customer service were excellent in advising that they didn't know what the problem was and they sent a replacement that day. Battery needed replacing after 18 months but the features of the monitor are great and very reliable.

1 comment
Oricom
Technical SupportOricom

Hi Renee, thanks for taking the time to review this Oricom Baby Monitor. We are glad you have had a good experience with the unit! All the best, Oricom Baby Care.

Page 4 of 13
See all Oricom Secure710 Digital reviews

Questions & Answers

Bianca W.

Bianca W.asked

Why is my monitor all of a sudden saying out of range! I’ve tried trouble shooting which has not worked! Sometimes I can get it to click on and then a matter of a minute later its out and does not click back in again. I am based in NZ. I run two monitors off it and monitor number two seems to still work(but it does click in and out sometimes) but monitor one just goes completely and that's it.

1 answer
Oricom
Technical SupportOricom

Hi there, thanks for the message. We are sorry to hear of your range issues, and it sounds like an environmental factor is playing a role. For this one, please give our NZ no. a call on 0800 67 42 66 Mon-Fri 10am- 8pm NZST, and the team will be able to assist. All the best, Oricom Baby Care.

Gil

Gilasked

Hi my oricom sc710 camera is not working. The orange lift is not getting on. I tried putting in new batteries, direct with power supply but no luck. Can you guys assist as I have little bub. Can I hear at your earliest?

1 answer
Oricom
Technical SupportOricom

Hi Gil, thanks for the message. We would love to troubleshoot and assist you with this, so please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to help. All the best, Oricom Baby Care.

CHM

CHMasked

Hi,

I've just woken up to my son screaming because my parent unit sent off over night so I didn't hear him :(

The power light is on but the red led light is also on which usually isn't and i cant turn it on. What is the issue please? I've looked through the user guide and can't see anything about it.

Thanks

1 answer
Oricom
Technical SupportOricom

Hi there, thanks for the message. For this one, we would recommend that you give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.

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