I bought the DA 1000 for my wive for Christmas .. so far so good.
I read that the strainer, or mesh is the weak link and that it is grossly overpriced. Service seems rude and greedy when approached to replace this weak item. Unless that is the disappointed customer makes mention on Product review.
Im curious to know if there has been any improvement on this part or is it still the same cheaply made strainer, possibly designed to break for its resale value.
And will the customer service team respect customers who have bit the bullet and bought the machine should they contact them directly and not via Product Review or similar avenue?

Love my Oscar but trying to get a replacement juicer barrel is a nightmare. No one has any stock. No one can even give me an eta on getting one. Told they have been on back order for months and the supplier is continually promised they will be supplied but they don't arrive. Very poor service. I paid a bucket load for this juicer but didn't mind because I was assured that every piece of it could be replaced if needed. Not much point having a lifetime warranty on the motor if you can't get hold of replacement parts. How much is my Oscar Neo worth? $45 - the cost of the part. Without it, the juicer is worthless. And all for the sake of a poorly run business. Great product. Rubbish business.

The juicer is good but after only using it for one month, the strainer cracked and then split completely. It isn't very good for such a small amount of time using it. it isn't easy getting help about claiming warranty either. i find it takes a long time to cut up all the fruit and veg smaller enough to fit down the feeding chute. next time i will probably get a wider chute juicer.

After using centrifugal juicers for 35 years I have discovered Oscar Neo and the quality of juice is exceptional. Do not be in a hurry as the juicing is slow and will take more time as you need to make produce smaller to fit in feeder, but you will be so happy with the juice quality.

The postage of the item was very prompt and the machine is better than my old juicer in every way. The power and ease of cleaning is outstanding!

I chose this juicer after reading lots of reviews. I was looking for something that could happily juice greens - something that my previous juicer (a Champion 2000) struggled with. I am not disappointedI By far the best juicer I've had. Easy to use and easy to clean and with a long warranty. The pulp is fairly dry and the juice is excellent. Vitality-4-life had the best prices and the ordering process was painless and delivery was quick. All in all I'm a very happy customer.

Excellent product, which was bought as an Ex-Demo. Arrived in perfect condition. Really loved the juice produced by this juicer compared to a centrifugal juicer. Drank the entire first batch of juice I made in one go. I'd recommend this product to anyone.

Worked well at first until a plastic component cracked, luckily we noticed it before any plastic shards went into my children's juice...took it back to harvey norman for a refund and they took the machine to 'see what they can do'. Not impressed by a $500 plus juicer. That was some expensive juice!

This cold press juicer has to date (6months) lived up to its hype and is great for citrus. I regularly juice 40 lemons at a time including most of the rind.
Very easy to clean and to use.
Only drawbacks are the poor instruction book which does not detail the numbered filter dial and the small dia. feed to the auger which requires you to slice pieces thinner.
Nice long guarantee too, 20 years and 5 years on parts. Hope not to use that feature.
Juice is nice but with lemons tend to get separation between 2 layers irrespective of numbered filter setting - maybe density of lemon skin and pith.

Then one day I heard a cracking sound from inside when I was making my juice ( I believe it was the lime skin, which they recommend you put through the juicer)
Later I found a big crack in the strainer. I have emailed the company, and so far all I have had is an automated response that I am in a queue waiting to be responded to.... this was a week ago.
I have always followed the instructions to a T, and hand washed the parts.
I just wish I had bought it from a store that would honour the warranty.
All I can say, is they must have a lot of problems if they don't have time to respond to their customers...

Juicing strainer cracked after 11 months of careful use. Fought hard to get a replacement, should have been under warranty.2nd juicer cracked after 9 months of using exactly as instruction book states. Under 2yr old, still in warranty,meant nothing.very difficult company to deal with.All blame was put back onto user. In frustration had to buy the 3rd juicer strainer at $45. Cracked after 10 days. could not handle 10 cent pc of ginger cut into 4 small pieces.Clearly a design or plastic component issue. Luckily it was purchased thru Myer,who honoured the warranty.

I had a much cheaper version of the Oscar that cost around $200 for six years. It was ok, but the plastic housing shattered last week so I bit the bullet and got the Oscar Neo (black colour on sale from sprout organic $399). It is a MUCH better unit! The components go together better, it's much better quality and the pulp is sawdust dry which equals more juice, and it cleans up quicker. I'm very happy with the juicer :) I took off a star for the amount of prep I have to do due to the narrow feeder, otherwise this would have gotten five stars. Also, an explanation of what number to set the pulp dial to for different fruits and veg would have been helpfull eg. 5 for carrots. Mel.

As the marketing claims, it does make juices that separates much much slower - keeping the consistency there, good to use to bottle for work etc. wife makes her favourite blueberry ginger celery and beetrot juicer. Bit slow for daily use but great to have if you like juices. Quiet reliable and pulp is pretty dry.

Recently bought this juicer and I am very satisfied the way it juicers carrots, beetroot, apples and other hard vegetables and fruits. Unfortunately trying to juice strawberries or oranges, the juice gets stuck in the drum and on the auger and the juicing strainer gets blocked. It is really frustrating. Also you need to chop the fruits into small pieces where there are other juicers on the market which can chop the whole vegetables and and make juice straight away without the hassle.

Overall good juicer despite the juicing strainer and drum get blocked while juicing oranges, strawberries, pineapple or watermelon.

I've had my Oscar Neo for probably a year now and its still going strong and I use it probably every day for making dips, juices, nut flour and butter and sorbet's with frozen fruit, cubes of frozen coconut cream and activated nuts (kids just love to help out with and eat). When juicing there is a build up of fibrous material but I just clear it as I can make a litre at a time and keep it for 2 days fresh. Its amazing and worth the money as it also spurred me on to being healthier in everything else.
its quiet, makes me eat healthier, juice really lasts 48 hours and Sorbets are great entertainment for kids
Have to pull fibres material from the core but I am juicing a lot so its understandable and still better than centrifugal

The machine whilst it works was great. having had it for 2 months the juice strainer cracked. A clear warranty case you would think . Not according to V4L . I have reminded them of the consumer code that puts the onus on them to show that it was not a manufacturing or design defect. Given the number of cases here it looks to be a clear defect.
High quality juice, realitvely quiet operation.
Broke quickly and V4L trying to avoid warranty obligation