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Reviews

4.6

326 reviews
5
(278)
4
(14)
3
(2)
2
(5)
1
(27)
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Gary

GarySouth East Queensland, QLD

Once again, OSS went the extra yards...

published

Had the guys at OSS do my Brisbane to London move again. First job was a 40 ft container and this time a more modest amount. However, the customer service and satisfaction remained high, despite the variation of jobs. This time around Kim and the team at OSS were informative, helpful and generous with their time. With the quarantining associated with the CO-VID, Kim went above and beyond with additional information and answering my questions about the vessels and arrival port. I cannot recommend OSS and Kim strongly enough, and I shall continue to have OSS deal with my overseas moving requirements in the future.



Chris Macintosh

Chris MacintoshYarralumla 2600, ACT

Great Move and Service

published

In January 2020 we engaged OSS to manage our whole house move from Halifax Canada to Canberra Australia. From the first survey through packing loading, offloading and final delivery and unpacking everything was great. The service was exceptional, clear communication, timely responses, delivery on time and great quality service from everyone we engaged. This occurred during the Covid19 challenges, and we were never impacted. I will engage OSS for our return

Nelson

NelsonSydney, NSW

Amazing service!!!

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We had a long and difficult move from San Francisco to Sydney in the middle of all the Covid19 disruptions . OSS World Wide Movers we’re thorough, proactive, conscientious, helpful, clear and very professional from beginning to end . All our cargo was packed impeccably and arrived on time (even with the severe travel constraints) the remover teams in SF and SYD were hard working, kind and meticulously careful . The price was fair, there were no hidden fees and we got exactly what we were told . Amazing service considering the complexity of the move . We HIGHLY recommend this company. Thank you to everyone that helped our family get here !!
The Sepulveda-Fauser family



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Awesome service !

published

Thank you to the team at OSS for the caring and professional service. We moved a few boxes and furniture from Auckland to Gold Coast and were dealing with 2 different companies. The staff at OSS are courteous and efficient. We received regular emails and phone calls giving us an update on our shipment. Our goods arrived in perfect condition. Special thanks to Jacqueline/Tracey and the delivery guys Matt and Shane for your patience and professionalism.
I will definitely recommend your company to family and friends.

Sheryl

SherylSouth East Queensland, QLD

Best Move Ever

published
Marnie Markin

Marnie MarkinGreater Melbourne (Outer), VIC

“Customer service at its best! - the only moving company for us!”

published

Great Service & Excellent outcome

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Packed & prepped my Brisbane apartment for a move to New Zealand. I was kept up to date the entire way ( I didn't have a whole container) and the whole team were friendly and professional. Wouldn't hesitate to recommend.

Pumba

PumbaSouth East Queensland, QLD

Outstanding performance

published

We had a large move, 40ft container from Gold Coast Australia to Cape Town South Africa. The OSS staff were courteous, 100% professional, non invasive and compassionate. They boxed and bubble wrapped everything as if it were going to be put under a Christmas tree. A World Class Outfit with a World Class Team.

Cannot fault this firm

published

Moved from nsw to South Wales, UK.Have moved home between Australia and UK several times over the years and I can honestly say this was the best one.Staff from start to finish in every department were friendly helpful and efficient and the move was completed bang on schedule with no damage to our goods.Excellent and highly recommended.

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Great job!

published

I moved a few boxes and furniture from my unit in Australia to my house in France. A friend of mine was there to oversee everything. Perfectly wrapped up nothing went missing or got broken. I highly recommend using them as it was a very easy and smooth process for me.

Stress free! Execellent service.

published

Just moved to Melbourne from Auckland. The logistic and delivery of my personal effects were managed by OSS in Australia. The services provided by OSS can be considered excellent! All the items delivered to my house are intact without any damages or losses. It was really stress free for us. Congratulations to all the staff and crew members of OSS! Well done!

Good service

published

Moved from Melbourne to the Czech Republic. I was a very small move with no furniture. The price was very competitive and the service absolutely wonderful until it wasn't taken over by their European agents. Somebody took the liberty and went through my things and some items disappeared. I don't blame the OSS movers for this.

1 comment
OSS World Wide Movers
Chris F.OSS World Wide Movers
Darren B.

Darren B.South East Queensland, QLD

Peace of mind

published

The team at OSS we’re just fantastic in helping with my move of personal belongings from South Africa to the Gold Coast. There was consistent communication throughout the process. They were understanding, accommodating, polite, friendly and efficient...from the office/move manager through to the delivery guys. Very happy with OSS and would recommend in a heartbeat.

Mila H.

Mila H.Illawarra, NSW

Do not use these people

published

We used oss movers for 2 tool boxes from Sydney to Vancouver. They were picked up in March 2022 and we still have not received our items. The manager [name removed] is not responding to any emails and we still haven’t received confirmation if they even still have our tool boxes or if they went missing. We also requested several calls back from senior members of staff which we have never received. And also asked for a new moving coordinator which was also refused. We’re now forced to take legal actions against oss movers - can not recommend under any circumstances. [name removed] the Manager is absolutely rude, incompetent and horrible to deal with.

3 comments
OSS World Wide Movers
Chris F.OSS World Wide Movers
Mila H.
Mila H.
OSS World Wide Movers
Chris F.OSS World Wide Movers

Great service throughout

published

OSS have been great throughout our 3 bedroom house move from Melbourne to France.
Price was competitive, storage very resonable, co-ordination has been great and their partners in France - AGS have also been good. The packers in Melbourne did an amazing job with a smile on their faces.
Some slight changes to our final destination in France were made seemlessly without fuss.
All in all a good experience.

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Professional and efficient service

published

My husband and I moved from a 3 bedroom apartment in Madrid, Spain to Southport, QLD. Although the final delivery was one month later than the initial estimated DOA (due to a ship delay), everything worked well both in Spain, with Mudinmar, and in Australia, with OSS. The move was quite complex, with a large number of fragile items, and we especially appreciated the professionalism, organisation and tidiness of both the Spanish and Australian teams who took care of the packing and unpacking phases.
We have moved many times in the past. It is usually quite stressful but, on this occasion, the efficiency of both Mudinmar and OSS really helped smoothing the process.

Haslefree relocation

published

We organised and moved from a three bedroom townhouse to an Appartment in Dubai. A consultant came to meet with us to assess our needs. We have relocated many times but this was the easiest move we have done. The packers arrived on time and carefully wrapped, moved and packed every item. They were so efficient that any help we offered was not needed. Several weeks later our 'treasures' arrived in Dubai in exactly the same condition they left and the team of unpackers proceeded to unload, move, unpack and position all our furniture and belongings. They removed all the used packing materials and it was done! I have no hesitation in thoroughly recommending the OSS team.

Great move, no drama

published
Disappointed

Disappointed

  • 2 reviews

Very Grateful

published
Roman

RomanSouth East Queensland, QLD

We glad we chose the best.

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Questions & Answers

bykerboy

bykerboyasked

OSS World Wide Movers

when am I going to receive my household goods sent to Brisbane on the 4th of November? Robert Wood

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Robert,

Your effects are being shipped to the UK via a shared container service and are scheduled to arrive on the 12/02/20. They will be delivered to you shortly after clearing UK Customs.

Regards

OSS World Wide Movers

Veronica

Veronicaasked

OSS World Wide Movers

Hi, Sent an E-Mail a few days ago to [email protected] but have not yet received a reply. I was wondering if you had a partnering logistics company in Argentina that I can contact as I will be moving to Sydney early next year and would like a quote.
Thank you for your help!!

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Veronica,

Yes we work with a number of companies in Argentina. You could try Lift-Van International, Mercovan Argentina, Transpack, or Universal Cargo. They would all be able to help and would be able to consign your effects to our care.

Regards

OSS World Wide Movers

Chris

Chrisasked

OSS World Wide Movers

Do you provide a service from Adelaide (Barossa) to NZ?

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Chris,

Moves out of Adelaide would be managed by our Melbourne office they can be contacted on 03 9799 5800.

Regards

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