Ouffer

I purchased a car wash service through them. When i came to use the car wash people could not do the work for many weeks.

I did not buy this to wait nearly a month to use. When i tried to contact Ouffer about this and to discuss options i found no way to get any response.

Buying online from anonymous people that have no customer service is just not worth the risk.

I have purchased a number of items and have been pleased each time, this time unfortunately 1 carton did not arrive and i found through follow-up that it was damaged prior to arrival so it had been sent back, on contacting Ouffer a wonderful staff member assisted me in getting this matter fixed and a new replacement sent. More than happy..

I bought this voucher a few weeks ago and am unable to. Ok through the website. I've sent several emails. No one has contacted me
No contact numbers to resolve quickly
I see ouffer respond to this website so perhaps you may write back to me on this...

After paying for 2 massages { 1 for me and 1 for my fiance} I received only 1 voucher . Repeated attempts at contacting ouffer has resulted in not just the second not being issued, but no response from ouffer at all.

Bough a deal for l.entrcote restaurant. Was told no voucher needed as the used online booking Feature. Followed the instructions, went to "my ouffers". Per their instructions there nowhere to book the restaurant. Have written to them a week ago still no solution so I can book. If no satisfaction by the end of today I will report it to Consumer affairs

I booked a holiday package through a resort which has closed down due to the recent cyclone. The resort have advised I can seek a refund through Ouffer. I have sent about 6-7 emails and have received not one response. Will now commence legal action regarding seeking a refund. There policy states refunds are available if a business closes down but they don't even bother to respond to you. Never dealing with them again under any circumstance. STEER CLEAR and look elsewhere for a good deal!

Was unable to use voucher and Pooja responded very quickly and organised for a credit to be issued to use another time.

I sometime purchase Ouffer deals and on 2 occasions there have been complications in accessing my purchase. On both occasions Ouffer customer service have quickly and effectively rectified the problem with the merchant.

Recently I made a purchase for restaurant offer with Ouffer. After purchased I read the fine print and realize I made a mistake. I contacted the customer support immediately. To my surprise I receive a response very promptly. The support person Rachel is very helpful and patient to follow through all my questions and resolved my problem. Great customer service. Thank You

The Fitness bracelet arrived after 2 months. There is no charging doc and its faulty and the color i ordered was different than what is delivered. I made several attempt to contact ouffer. i haven't heard anything from them yet.! its very frustrating and disappointing. No one should buy from Ouffer and go through this hassle that i am going through now

In October I ordered a leather wallet and paid $20.95, including shipping. When it did not arrive by late November, I contacted the customer support team. After several emails, it was clear that I was in fact not going to receive the item I had purchased and although this was disappointing, both Rachel and Travis from Customer Support were fabulous with their prompt responses and credited the entire amount back onto my Visa card. Although I cannot rate Ouffer for their products, I would like to rate their customer support very highly.

Rachel from Customer Support was tremendous to deal with, making the process so simple and stress free to claim credit.

Picked up a fantastic deal, can't wait for it to arrive! Had trouble ordering the first time but tried the next day and no issues. The help crew got back to me super quickly and were very polite and helpful. Will order again!

Easy to deal with when had fault with a product that was purchased. The team were quick to respond to my inquiry and work on a plan to resolve the issue. Very satisfied with outcome.

My item did not arrive so I contacted customer support and they were fantastic. They Investigated and refunded my money as supplier ran out of stock. Thank you Ouffer for all your help - A1 service.

Buying on Offer is so easy. Customer service was excellent and prompt. Customer relations officer went beyond to explain and accommodate my query.

I made a purchase paid with PayPal and realised my address had not updated completely and thought I'm in trouble it's going to go to an old address. Once I got in touch with the ouffer team they were quick to reply and sorts my problem straight away. It was quick and easy. So easy and so happy with the service!! Thanks again team.

I had been using Living Social vouchers and I am used to being able to speak with someone when I had a question. So, was a little disappointed at first that you do not have a telephone contact. However my inquiry was very promptly answered and issue resolved, so it turned out to be as effective. Thank you!