My Gentrax 3.5 kw Generator after only about 20 hours use fractured the fuel line where it exits the fuel tank, spraying petrol all over the electrics. This could have caused a lethal explosion. Given the age and hours use, I believe that the fuel line must be of sub-standard quality, and if this is the case the unit should be Safety Recalled immediately, before somebody gets injured/killed.

It is three weeks since I ordered an Hawaii inflatable spa. I still have not received it despite being promised that it would be here by Monday 21st. The phone customer service was quick and friendly when I rang over a week ago to find out where my delivery was but did not keep their promise to call me back. The email customer service has up to now been quick to reply but still no delivery. It should not take over three weeks to get a parcel from Sydney to Canberra. I believe Outbax should not be using Hunter Express for their deliveries as that company has well over 1000 terrible reviews and only about 100 good ones. I am at the stage of wanting my money back to go elsewhere.

Have bought a few items for these guys and am always impressed with the quality of their gear and speed of service.

Purchased a fantastic spa through these guys on eBay, great communication and service on the initial purchase, I have had an issue with the liner, [name removed] from Outbaxcamping has done all the hard yards for me with the result I have a new liner on the way under warranty!
Couldn’t be happier with their service,
Cheers Kathryn

very functional unit easy start very happy a very good seller prompt delivery bought this for a friend on a rural property they are very happy

very good good price free post arrived in good condition by courier van have not wired up yet but can not see any prodlem

Ordered on the 15th December, still waiting for my goods. Keep getting pushed to the courier company who ask me to contact you guys. I just want my money back now. This is ridiculous.

I brought a pair of women's Ugg boots for my darling and delivery was quick and items exactly as described.

I bought four solar panels, I received the wrong ones. I had to wait for quite a while until the right ones were restocked. No rush. Good communication and good panels at low prices. I had bought from them before. I now have seven panels.

Bought a 300W Solar panel which was a great quality product.
Ended up not needing it and returned it. The process was easy and quick with a quick refund.
Thank you!

I bought a 120 w folding solar panel in Jan 2018. An 80 w was delivered. I complained and they wanted me to prove it. I am an electronics engineer, it's very easy to prove. They capitulated and sent me a partial refund. I gave them the benefit of the doubt and I ordered another 120w folding panel two weeks ago. Guess what. An 80 watt was delivered. I suspect they are being deliberately misleading or just just incompetent.

Works really well and keeps the battery fully charged. It is easy to use and easy to refill. Would recommend it.

A great company to deal with.
Good products, great prices, delivered on time.
A pleasure to do business with.
I will always compare needed products on your site.

After scrutiny of items available on the web I settled on Outbax Camping as this seemed the best offer suited to my needs. Great price available. My purchase arrived in a very timely manner. Very satisfied.

Great prices and so fast with shipping.
So impressed with the services we definitely buy from you guys again. Very happy with purchases.

I have purchased from here a couple of times and I love the service, price and reliability. Always a pleasure to deal with A+

A slight mistake in dispatching wrong item was promptly fixed, but some delay in supplying correct item. Communications were excellent, and item arrived in good condition.,

[name removed] from Outbaxcamping said generator was dispatched on 12th. It's now the 17th and their courier company says it still has not been picked up. I needed a generator by the 19th which [name removed] said should be ok. If it was dispatched on the 12th as he stated (but courier company denies) it would arrive on the 18th, tomorrow. I bought through Ebay and have opened a dispute because he won't refund. I now need to buy a generator from a shop because l need it by the weekend. Do not fall for his lies. He says wait for item then return. Not a chance then I'll be up for return postage of a 40kg item interstate. Research this company before buying. Don't be fooled by the cheap prices.