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Reviews

3.2

11 reviews
5
(6)
4
(0)
3
(0)
2
(0)
1
(5)
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Wayne D

Wayne DGreater Melbourne (Metropolitan), VIC

Unbelievable

published

My gates and screens were finally delivered after poor communication by staff giving false delivery dates. What has exasperated the poor service is the gates where manufactured incorrectly, the motor received was for another customer and then to be the icing on the cake, the new motor provided does not work. Frustrating in all aspects, currently have gates that are not what was ordered, do not work and having to pay installers for their time (2 days currently) for Oxworks incompetance

Gaz

GazPerth, WA

  • 3 reviews

Scam!!

published
Jmac

JmacSouth East Queensland, QLD

Thank you Oxworks !

published

I have ordered several jobs from this company now and find them very easy to deal with. I have had Colorbond, glass and some pool fencing and it's all come together perfectly. Sales team was very helpful.

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Luke S.

Luke S.South East Queensland, QLD

Loving our Gates - Great product and service!

published

Oxworks supplied us with some custom aluminium entry gates for our driveway. They look amazing and we are really happy with the result. Also got a small run of glass pool fencing which turned out great after getting some install advice from the sales staff. Very happy to recommend these guys.



Marcus

MarcusSydney, NSW

Poor customer service!

published

Contacted Oxworks for a glazing certificate in relation to a swimming pool certification. They had lost my personal details confirming the purchase. I supplied evidence showing I had made the purchase, however they were unwilling to retrieve the information and supply the certificate. Poor service and poor company practise.

Paul B.

Paul B.South East Queensland, QLD

  • Verified customer

What Happened to Customer Service?

published
Glenn H.

Glenn H.Sydney, NSW

Terrific service and range

published

Really happy with these guys. Great to see old fashioned service and great products. Helpful staff. I'd recommend to anyone in the trade, glass pool fence was first class, so was the gates they made

Sharon

SharonPerth, WA

Glass shattered after 2 months

published

Had a glass pool fence installed in November 2018 and this week 1 panel shattered for no reason at all. It wasn't a hot day and no one was outside near the fence, we heard it shatter from inside our house. No one has touched the glass except ourselves cleaning it twice. Oxworks wouldn't supply a new panel saying they give no warranty on their glass so we had to purchase another panel and waiting to see if any other panels are going to fall to bits as easily, plus we have to pay to have it recoated with the glass protection cleaning product -another $150. Not impressed with customer service and yes the fence was professionally installed.

Professional, great service and price

published

Brett was great to deal with. Took the time to make sure i had the right products for the job. Price was fantastic compared to other quotes.

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Great job!

published

Andrias did a good job on our extensions. Quick and reliable - booked us in at a really busy time and did an excellent job! Thank you.

Ros

RosSouth East Queensland, QLD

  • 7 reviews
  • Verified customer

Love it..Love it..Love it

published

Garry was so easy to get along with, communication was easy and his work outstanding. Our pool fence is both colourbond and glass and both are outstanding. His workmanship is high quality and I cannot fault this company. I would highly recommend Garry and his business to everyone.

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