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GaildSydney, NSW
- NSW, Moore Park
- Verified customer
A good size for a small apartment.
The table looks great and it was also easy to find matching chairs in the store with help from the staff. The delivery process was easy and I was kept informed of the time.
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Review collected in partnership with OZ Design Furniture
- NSW, Moore Park
- Verified customer
Fantastic Product & Store Experience
Service in store through to delivery was first class. Couldn't fault any of it.
I already have so many comments on my table and lounge.
A very happy customer.
Thank you Oz Design!
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Review collected in partnership with OZ Design Furniture
- NSW, Moore Park
- Verified customer
Good experience overall
Store and selection great, service overall good, very happy with purchase. Lack of communication regarding when my order was coming and I had to chase myself for a few days though.
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Susan and ChrisSydney, NSW
- NSW, Moore Park
- Verified customer
Very Happy
Very helpful in store. Diagrams and options effective in tailoring sofa to our needs. Very happy with the delivery process and end product. Obtaining colour sample helped us choose something that suited. Would recommend to product and customer experience to others.
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WazzaSydney, NSW
- 3 reviews
- NSW, Moore Park
- Verified customer
Great service
The store was easy to navigate, asked salesman for help with chairs we purchased, after looking at several options and products very satisfied with office chairs. Did not have to assemble
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CGKSydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
Terrible quality couch, worse customer service.
Bought a couch and are very disappointed with the quality. Extremely hard lower cushions but worst of all the bottom cushions slide right out from under you. Contacted them, they will not let you speak to any higher management but replied via email to say there’s no issues and that’s their final decision.
I will be taking the matter to fair trading and will never buy from them again. Abysmal post-sale customer service.
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SkiSydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
Perfect outcome
We road-tested several couches from different stores at Moore Park Supa Centre and choose one from Oz Design Furniture. They were happy to deliver it five weeks later when we were due to move into our new place. The delivery people were great and we received it on the designated day.
Assembly was easy (five legs, 13 screws) and the quality is great.
My only critique is I think they need at least one more person on the floor to attend to shoppers. Given current pandemic circumstances, this is probably a little academic.
Totally happy.
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GeorgepSydney, NSW
- NSW, Moore Park
- Verified customer
Super - love our dining table - neighbours first comment without prompting said "love it" on entry!
Easy to navigate; delighted in January with choices we couldn't find elsewhere; great quality at the right price for what we bought; N/A: the delivery guys were so gracious, assembled for us.
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- NSW, Moore Park
- Verified customer
Good Range & Value
We loved the choice of furniture and the mix of contemporary and older designs. Picked up two bar stools. The staff were super helpful and helped describe the products well.
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Sarah W.Sydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
lack of follow through with order and dismissive staff
It took over 30mintues to get any member of staff to help me when I purchased items in early January 2020. I eventually bought 2 items & paid in full and arranged delivery. I was informed that one of the items was on order and would arrive in country within 2-4 weeks which was fine. After four weeks i went in store to check on the progress and was informed it was in customs which was fine and it would come in the next 2 weeks... 3 weeks later i went back in store and was dismissed by a member of staff and told it is all to do with the current g...Read more
lobal COVID-19 outbreak. I informed this member (who was not the member of staff i was working with) that the item in question was in stock a month prior and the 2nd item was in customs. It became apparent the items were never moved to my order at the warehouse which was the reason for the delay the entire time and had nothing to do with shipping or customs. I came close to cancelling my order and if i was to purchase from Oz Designs again would question going back to Moore Park. No apology for the dismissive staff or explanation was given for the delay or run around.Similar opinion? Write a review on ieatwords.com.au!
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Stan WoodSydney, NSW
- NSW, Moore Park
- Verified customer
No problems just opportunities!!
The store experience was very good. The initial delivery was an incorrect product. Saasha turned the problem into an opportunity to provide great service. Second delivery on time,, all good.
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- NSW, Moore Park
- Verified customer
Extremely pleased
Excellent service in store, communication after purchase on phone and text also excellent. Furniture arrived without any issues and the installation and set up by transport staff was absolutely outstanding. There was quite a bit of furniture and when assembled, couldn’t be happier with the quality of each piece.
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MelindabSydney, NSW
- NSW, Moore Park
- Verified customer
Brilliant, knowledgable, friendly service.
The shop was easy to browse, quality furniture and friendly, knowledgable service.
We love our new chaise lounge, easy to assemble, well made. The only annoying thing is that the chaise cushion slides out of position after sitting on it! Any suggestions to fix?
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- NSW, Moore Park
- Verified customer
Great staff
Friendly staff who were very informative but also left us alone to think about things. Very happy with the dining table and no issues with the delivery. Would definitely shop again!
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NandSSydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
Great product great service.
The store was easy to navigate the staff were exceptionally helpful. The chaired arrived in time and the delivery staff were great. The product was easy to assemble. I’ll be shopping with you again.
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- NSW, Moore Park
- Verified customer
Love the Quinn reclining sofa, and Staff were wonderful!
I purchased the 3 seated Quinn recliner sofa in denim colour. It's the perfect fit for my space and the best functional choice for my small space to avoid the need for an ottoman. My son says it's better than Gold Class cinemas with the way it reclines and with the adjustable head rest. Fabric is lovely and the demin colour unique and adds the perfect character. A big thank you to Sascha who helped me with the purchase in store. Finding the right furniture can be stressful but Sascha not only had the right advice but she made shopping fun. Thank you! :)
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AnneSydney, NSW
- 2 reviews
- NSW, Moore Park
- Verified customer
Love the quality, design and team at Moore Park.
I was happy with the availability of items I ordered, they were delivered within days of placing the order, the staff were helpful and insightful to their product range. I love Ozdesign! Top notch all round!
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AsalvesSydney, NSW
- NSW, Moore Park
- Verified customer
Quality furniture and great service
From the in-store service to delivery/assembly of my furniture order, Oz Design was a pleasure to deal with. The in-store assistance I received about customising my order was great as were the delivery/assembly team. I have moved recently and ordered furniture from a number of places, and can say that Oz Design's product quality and service is second to none and definitely recommend Oz Design.
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MariafSydney, NSW
- NSW, Moore Park
- Verified customer
So happy with our choice
The store was easy to navigate, very laid back with no pushy sales assistants. They were very professional over the phone. All in all a great experience from start to finish
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Review collected in partnership with OZ Design Furniture
- NSW, Moore Park
- Verified customer
Quality and individual pieces
The store is easy to wander around and the items are clearly displayed and attractively presented. The assistant who served me was helpful, pleasant, informative and efficient. He was happy to explain things.
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