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Reviews

4.4

2,008 reviews
5
(1,449)
4
(307)
3
(62)
2
(44)
1
(146)
  • Product Quality
    4.6 (1,414)
  • Return Claim MadeYes (42) · No (1,406)
  • Warranty Claim MadeYes (20) · No (1,430)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.7 (1,305)
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In love with our products

published

The store was very well set out and we were approached almost immediately every time we entered.



We didn’t realise the range in colours, thinking it was only the stock on show. The staff were very receptive and helpful, listening to our likes and suggesting couches to match. What we ended up purchasing was not what we originally went in to look at and we couldn’t be happier.

In uncertain times, staff were easy to contact and were very helpful. We assembled our couch and it was very simple.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBendigo
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Review collected in partnership with OZ Design Furniture



Great sturdy product

published

Very satisfied with the product. Sturdy and well constructed.easy to find the product I was looking for.
Was inconvenient that the product was listed as “requested in stock” but still had to be shipped from Sydney and collected from an alternate location.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
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Review collected in partnership with OZ Design Furniture

Great service from start to finish.

published

Loved choice of sofas in store. Staff very friendly, polite and knowledgeable.
Would recommend Oz design to anyone wanting to buy furniture to enhance their home. Product delivered exactly on time.



Review collected in partnership with OZ Design Furniture

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Vincent

Vincent

  • 2 reviews

Great Furniture

published

I bought a sofa and a dining table here. The furniture here are amazing! definitely 5 star recommend and will definitely come back and will recommend it to all my friends

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Roberta

RobertaSydney, NSW

Thank you for gold service

published

The older gentleman that served us deserves a raise in pay.
The store is clean, friendly and no salespeople pushing a sale.
The product is ideal and just what we needed.
The delivery men were polite and did the job well; left a wonderful impression

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn NSW
See all answers

Review collected in partnership with OZ Design Furniture

Berni

BerniSydney, NSW

  • 3 reviews

Love my chair

published

I had no problem from purchase to delivery to our enjoyment now. The sales lady was helpful. Leather I is real.

I initially thought there was something wrong but a friend tightened the bolts I did and perfect. Highly recommended.

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationAuburn
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Great friendly service

published

Seen furniture advertised in magazine. Display piece in store, ordered and arrived promptly 2 days earlier than stated. Staff great and offered further discount on purchase. Could not be more happy with process.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon Fields
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Review collected in partnership with OZ Design Furniture

Set up nicely and what we wanted

published

We were content. The store is always set up neatly and nice. I’ve bought items from oz design and have been content on all occasions. The lady was helpful and not pushy is how I like it. Only criticism is $100 for delivery which is pretty rich. I would be looking at other suppliers. Probably manage when you have more than one item on the same day. Usually $40 to $60 is more than plenty.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthland
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Review collected in partnership with OZ Design Furniture

Gaild

GaildSydney, NSW

A good size for a small apartment.

published

The table looks great and it was also easy to find matching chairs in the store with help from the staff. The delivery process was easy and I was kept informed of the time.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers

Review collected in partnership with OZ Design Furniture

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Amazing service!

published

I received outstanding service when visiting Oz Design MacGregor. Soon after browsing the store, the sales person approached us and quickly when finding out what we were looking for (which was all new living, dining furniture) that we would benefit from a consultation with their stylist. This was exactly what I wanted! The stylist visited a few days later and provided great advice. The range of furniture was also amazing.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMacGregor Qld
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Review collected in partnership with OZ Design Furniture

Shaunab

ShaunabSouth East Queensland, QLD

Love our your couch

published

The store was well set out, staff were helpful and there was a wide range of furniture to view and try. Our new Hamlet 3 seater sofa is super comfy and a great additional to our lounge room.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale Homeworld, Qld 4210
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Review collected in partnership with OZ Design Furniture

Ilovelamingtons

IlovelamingtonsSouth East Queensland, QLD

  • 2 reviews

Great quality products reasonable price and good service

published

Bought a buffet unit. Very happy with purchase. Only annoyance was that it required a small amount of assembly (legs) and the unit is very heavy. My husband and I were able to flip it to put it together but a single person or someone not strong would struggle

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationQLD
See all answers
Shirley N.

Shirley N.Greater Melbourne (Outer), VIC

Excellent customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland Homemaker Centre, Victoria
See all answers

Review collected in partnership with OZ Design Furniture

Katrina

KatrinaSouthern and Hills, SA

A perfect place to shop

published

The Marion store is fantastic, love it and all the beautiful products ie home wares, furniture, Nick knacks.
We have purchased a gorgeous live edge table and chairs, Gordon 3 seat leather lounge.
Assembly of the dinning table was a breeze.
My new fave store!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

Happy customer

published

The store was very neat and furniture arranged in very appealing displays giving me great ideas. Large range of quality products on display and the staff very helpful.
We needed to assemble our purchase and this was done without any problems.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Great piece of furniture

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
See all answers

Review collected in partnership with OZ Design Furniture

The new lounge fits perfect in our living room.

published

We know that we are always going to get a good product at OZ Design and there is always a great range available. We love our new lounge and so glad we bought it. Putting the legs on was a very simple process. Thanks OZ design.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMacgregor Qld
See all answers

Review collected in partnership with OZ Design Furniture

Love the product, but buy online

published

Saw a beautiful bed online and came in store to check it out. Purchased out of FOMO once seen. Was going to buy a few other pieces but service was abrupt. I passed it off as a bad day, but on a follow up call to try and get information on delivery and timings (over a week later) was given such a miserable and sarcastic attitude from the same salesperson that the store is now banished. Thanks Melinda, but the online sales technician got all the commission.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBundall, qld
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Review collected in partnership with OZ Design Furniture

Lisa K

Lisa KSouth East Queensland, QLD

  • 2 reviews

Isolation? No worries in a home furnished by Oz design!

published

The store was beautifully decorated and set out in a manner that one could create a similar style at home. The coffee table I bought is stunning. Unique. Solid timber. I love it! However, white the products were extraordinary and the store was inviting it was the service I received from Di. A beautiful lady who not only knew her product but is a damn fine human who is caring and compassionate to boot!!! I will definitely go to Oz Design first when needing to decorate my home.

Additionally, everything arrived exactly on time. Easy. Nothing to assemble. Just good quality furniture. Thank you Di and the team at Oz Designs Skygate.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate Brisbane
See all answers

Review collected in partnership with OZ Design Furniture

Fantastic Product & Store Experience

published

Service in store through to delivery was first class. Couldn't fault any of it.
I already have so many comments on my table and lounge.
A very happy customer.
Thank you Oz Design!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Questions & Answers

teresa k.

teresa k.asked

VIC, Hoppers Crossing

can please tell me how long is your warranty on leather chairs and leather couch. thankyou

No answers

Get an answer from our members and OZ Design Furniture representatives

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