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FelicitySouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Good service, reliable delivery, excellent quality sofas
Easy to navigate store, helpful staff, happy with range of products and delighted that staff were able to provide accurate information about availability of colours, styles and likely delivery-date which helped with decision-making. Extremely happy with quality and delivery experience. Sofas arrived exactly when we were told they would. Easy to assemble. Sofas look gorgeous!
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Satisfied CustomerSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Can't fault my experience with Oz Design Furniture
After viewing the Catalogue, I knew what I was wanting to buy when I entered the store, and the sales lady was particularly helpful.
The buffet and ETU arrived earlier than expected (quite rare these days) and I couldn't be happier with the look and quality. The units came fully assembled.
I would highly recommend Oz Design Furniture to anyone wanting quality furniture.
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LukesSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Review Brisbane Store 1/5 Stars
Ordering and dealing with the people at the store was good, when the delivery driver came he dropped the stuff in the room. We paid for premium to unpack and remove rubbish. Oz Design wouldn't send someone out to complete the works
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VickiSouth East Queensland, QLD
- 2 reviews
- QLD, Fortitude Valley
- Verified customer
Great purchase!
We ordered an entertainment unit which arrived within the 12 week expected wait. Couldn't be happier with it - very stylish. The service from the Fortitude Valley store was exemplary and would highly recommend the staff there particularly Scott. He went out of his way to ensure that we got what we really wanted.
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TedSouth East Queensland, QLD
- 2 reviews
- QLD, Fortitude Valley
- Verified customer
Great to deal with
In store service was great, communication leading up to delivery was good and the delivery guys were perfect. Would recommend Oz Design to everyone for good quality furniture and great service
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Kerry Gair
- 2 reviews
- QLD, Fortitude Valley
- Verified customer
Happy with purchase :)
Really happy with the look and quality of the piece. Only needed the legs to be screwed on, which was straight forward and easy. Item arrived in good condition, but there was a wait of around 6 weeks for delivery, as it was out of stock. delivery process good :)
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- QLD, Fortitude Valley
- Verified customer
Store needed vacuuming. Delivery cost excessive
Found what I wanted, range good.
Product is good. Assembly was minimum, but always a pain.
Need a trip to the dump to get rid of the cardboard. This should be unpacked.
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ElenaSouth East Queensland, QLD
- 2 reviews
- QLD, Fortitude Valley
- Verified customer
Just what we wanted!
Store was very easy to navigate and we found a lovely tall display cabinet in exactly the colour we wanted. This was the only store in the whole city which seemed to stock these items!
Excellent quality and stability. Item was already assembled.
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Xingchang LuoSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
All good
It was not so easy to find what we wanted; We are almost satisfied with the range of products available; That was good with the quality of products we bought; And yes it was easy to assemble the furniture by ourselves. Thanks and cheers!
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- QLD, Fortitude Valley
- Verified customer
Great quality furniture
I knew what I wanted unfortunately the 2 staff members were looking after other clients. I waited for 15min then decided that I would come back later. When I returned the staff were free and attended to me quickly and efficiently. The product is great.
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SuzanneSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Beautiful Abbey Buffet!!
We recently purchased the Abbey Buffet for our home. We had ours made with solid wood feet. The buffet is well made and gorgeous to look at providing a great focal point in our dining room. The only thing is the catches are a bit flimsy and our son has broken one already. Fixed with a bit of glue, but not ideal. A bit of a shame as Otherwise this is a superb piece of furniture. Otherwise I would gave given this 5 stars
The service at Oz design was great and the buffet arrived when they said it would.
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DaisyxSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Very satisfied with the purchase.
High quality furniture with reasonable price. And the store staff were very helpful too. Delivery was faster than planned, so it was a very happy experience overall. I definitely recommend.
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The reviewer stated that an incentive was offered for this review
- QLD, Fortitude Valley
- Verified customer
Different and interesting - not just ordinary!!
We were looking for a smaller dining table and found a great one. Just the size we wanted and the quality was fantastic - plus the price was in our range. Unfortunately, we couldn't find dining chairs to match the table - so had to go elsewhere. Would suggest that you look at matching sets.
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GurmitsNorth Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Not happy
No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.
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- QLD, Fortitude Valley
- Verified customer
It was an adventure with pockets of displays
The staff were delightful we had a problem with our furniture being sold already but Fiona bent over backwards to sort the problem out . Win win. Delivered and very comfortable
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GKDSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
ok - thats all I can say
nothing special
its a walk in furniture store
Furniture was Ok but Service was slow
can't think of 30 words to say when it was an ordinary shopping experience and a painful survey
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- QLD, Fortitude Valley
- Verified customer
Hamptons Look
Lovely furniture in shop. Staff service adequate. Love my two items although new buffet has some damage (tiny but shouldnt be there given brand new & expensive) .. so disappointed in that. Delivery staff excellent
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JulieSouth East Queensland, QLD
- 4 reviews
- 2 likes
- QLD, Fortitude Valley
- Verified customer
We are in love!
Our sofa is perfect. Such a soft leather. Great customer service. Delivered in 3 weeks and that was "amazing"... The delivery guys were very nice too. Thank you. Happy customers.
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LaraDSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Happy Customer
We purchased a Black Leather Lounge. It is perfect for our new bedsitter and we absolutely love it. The service was excellent. The store itself is a show room and a pleasure to view furniture and accessories. Happily had the delivery people bring it to us.
Would recommend this store to everyone. High quality furniture at reasonable prices. Thank you.
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PhilSouth East Queensland, QLD
- QLD, Fortitude Valley
- Verified customer
Amazing Post Sale customer service from Rebecca at Oz Design Furniture
Rebecca a customer care representative from Oz Design Furniture office was prompt, courteous and helpful with a repair of our Willow chair. It was a pleasure for us to deal with Rebecca and she was amazing with her level of service and communication. Even though the solution was not fixed on the first try, Rebecca continued to support us until it was. This is a company that looks after its customers post purchase and Rebecca is a delight to deal with.
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