??!

Reviews

4.0

67 reviews
5
(35)
4
(18)
3
(4)
2
(0)
1
(10)
  • Product Quality
    4.5 (38)
  • Return Claim MadeYes (1) · No (38)
  • Warranty Claim MadeYes (0) · No (40)
  • Product Appearance As advertised (77%) · Not as advertised (23%)
  • Customer Service
    4.2 (35)
Previous
Next
Felicity

FelicitySouth East Queensland, QLD

Good service, reliable delivery, excellent quality sofas

published

Easy to navigate store, helpful staff, happy with range of products and delighted that staff were able to provide accurate information about availability of colours, styles and likely delivery-date which helped with decision-making. Extremely happy with quality and delivery experience. Sofas arrived exactly when we were told they would. Easy to assemble. Sofas look gorgeous!



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Satisfied Customer

Satisfied CustomerSouth East Queensland, QLD

Can't fault my experience with Oz Design Furniture

published

After viewing the Catalogue, I knew what I was wanting to buy when I entered the store, and the sales lady was particularly helpful.
The buffet and ETU arrived earlier than expected (quite rare these days) and I couldn't be happier with the look and quality. The units came fully assembled.
I would highly recommend Oz Design Furniture to anyone wanting quality furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley, Brisbane Qld
See all answers

Review collected in partnership with OZ Design Furniture

Lukes

LukesSouth East Queensland, QLD

Review Brisbane Store 1/5 Stars

published

Ordering and dealing with the people at the store was good, when the delivery driver came he dropped the stuff in the room. We paid for premium to unpack and remove rubbish. Oz Design wouldn't send someone out to complete the works

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationbrisbane
See all answers

Review collected in partnership with OZ Design Furniture



Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all
Vicki

VickiSouth East Queensland, QLD

  • 2 reviews

Great purchase!

published

We ordered an entertainment unit which arrived within the 12 week expected wait. Couldn't be happier with it - very stylish. The service from the Fortitude Valley store was exemplary and would highly recommend the staff there particularly Scott. He went out of his way to ensure that we got what we really wanted.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley Qld
See all answers

Review collected in partnership with OZ Design Furniture

Ted

TedSouth East Queensland, QLD

  • 2 reviews

Great to deal with

published

In store service was great, communication leading up to delivery was good and the delivery guys were perfect. Would recommend Oz Design to everyone for good quality furniture and great service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Kerry Gair

Kerry Gair

  • 2 reviews

Happy with purchase :)

published

Really happy with the look and quality of the piece. Only needed the legs to be screwed on, which was straight forward and easy. Item arrived in good condition, but there was a wait of around 6 weeks for delivery, as it was out of stock. delivery process good :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Store needed vacuuming. Delivery cost excessive

published

Found what I wanted, range good.
Product is good. Assembly was minimum, but always a pain.
Need a trip to the dump to get rid of the cardboard. This should be unpacked.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley Qld
See all answers

Review collected in partnership with OZ Design Furniture

Elena

ElenaSouth East Queensland, QLD

  • 2 reviews

Just what we wanted!

published

Store was very easy to navigate and we found a lovely tall display cabinet in exactly the colour we wanted. This was the only store in the whole city which seemed to stock these items!
Excellent quality and stability. Item was already assembled.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley Qld
See all answers

Review collected in partnership with OZ Design Furniture

Xingchang Luo

Xingchang LuoSouth East Queensland, QLD

All good

published

It was not so easy to find what we wanted; We are almost satisfied with the range of products available; That was good with the quality of products we bought; And yes it was easy to assemble the furniture by ourselves. Thanks and cheers!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude Valley QLD
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all

Great quality furniture

published

I knew what I wanted unfortunately the 2 staff members were looking after other clients. I waited for 15min then decided that I would come back later. When I returned the staff were free and attended to me quickly and efficiently. The product is great.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationValley
See all answers

Review collected in partnership with OZ Design Furniture

Suzanne

SuzanneSouth East Queensland, QLD

Beautiful Abbey Buffet!!

published

We recently purchased the Abbey Buffet for our home. We had ours made with solid wood feet. The buffet is well made and gorgeous to look at providing a great focal point in our dining room. The only thing is the catches are a bit flimsy and our son has broken one already. Fixed with a bit of glue, but not ideal. A bit of a shame as Otherwise this is a superb piece of furniture. Otherwise I would gave given this 5 stars
The service at Oz design was great and the buffet arrived when they said it would.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Daisyx

DaisyxSouth East Queensland, QLD

Very satisfied with the purchase.

published

High quality furniture with reasonable price. And the store staff were very helpful too. Delivery was faster than planned, so it was a very happy experience overall. I definitely recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFV
See all answers

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Different and interesting - not just ordinary!!

published

We were looking for a smaller dining table and found a great one. Just the size we wanted and the quality was fantastic - plus the price was in our range. Unfortunately, we couldn't find dining chairs to match the table - so had to go elsewhere. Would suggest that you look at matching sets.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley, Brisbane
See all answers

Review collected in partnership with OZ Design Furniture

Gurmits

GurmitsNorth Queensland, QLD

Not happy

published

No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

It was an adventure with pockets of displays

published

The staff were delightful we had a problem with our furniture being sold already but Fiona bent over backwards to sort the problem out . Win win. Delivered and very comfortable

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationValley
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all
GKD

GKDSouth East Queensland, QLD

ok - thats all I can say

published

nothing special
its a walk in furniture store
Furniture was Ok but Service was slow
can't think of 30 words to say when it was an ordinary shopping experience and a painful survey

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationfortitude valley
See all answers

Review collected in partnership with OZ Design Furniture

Hamptons Look

published

Lovely furniture in shop. Staff service adequate. Love my two items although new buffet has some damage (tiny but shouldnt be there given brand new & expensive) .. so disappointed in that. Delivery staff excellent

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Julie

JulieSouth East Queensland, QLD

  • 4 reviews
  • 2 likes

We are in love!

published

Our sofa is perfect. Such a soft leather. Great customer service. Delivered in 3 weeks and that was "amazing"... The delivery guys were very nice too. Thank you. Happy customers.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationValley
See all answers

Review collected in partnership with OZ Design Furniture

LaraD

LaraDSouth East Queensland, QLD

Happy Customer

published

We purchased a Black Leather Lounge. It is perfect for our new bedsitter and we absolutely love it. The service was excellent. The store itself is a show room and a pleasure to view furniture and accessories. Happily had the delivery people bring it to us.
Would recommend this store to everyone. High quality furniture at reasonable prices. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHomemaker Centre, Fortitude Valley
See all answers

Review collected in partnership with OZ Design Furniture

Phil

PhilSouth East Queensland, QLD

Amazing Post Sale customer service from Rebecca at Oz Design Furniture

published

Rebecca a customer care representative from Oz Design Furniture office was prompt, courteous and helpful with a repair of our Willow chair. It was a pleasure for us to deal with Rebecca and she was amazing with her level of service and communication. Even though the solution was not fixed on the first try, Rebecca continued to support us until it was. This is a company that looks after its customers post purchase and Rebecca is a delight to deal with.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

Page 1 of 4
See all OZ Design Furniture reviews

Questions & Answers

Sorry, there are no questions about OZ Design Furniture QLD, Fortitude Valley but you can read 7 questions about OZ Design Furniture.

Get an answer from our members and OZ Design Furniture representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.