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Reviews

4.4

2,274 reviews
5
(1,608)
4
(341)
3
(78)
2
(53)
1
(194)
  • Product Quality
    4.6 (1,560)
  • Return Claim MadeYes (51) · No (1,569)
  • Warranty Claim MadeYes (22) · No (1,603)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Shipping
    4.5 (64)
  • Customer Service
    4.7 (1,298)
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Susanb

SusanbNew South Wales

Gordon Sofa Review

published

The Experience of shopping with the ream at Rutherford store was so easy.
The delivery arrived on time and the product was delivered and set up to my expectation.
Well done to all involved.



Review collected in partnership with OZ Design Furniture

Selanie Beal

Selanie BealWestern District, VIC

  • 3 reviews

Love shopping here! Both in store and online. Great quality!!

published

Have ordered a buffet in store. Had to wait A fairly long time for stock to arrive however I was told prior to purchase. We were overseas on arrival and they gladly stored for us! Great quality! Great service.
Online homewares delivery is super fast also!

Review collected in partnership with OZ Design Furniture

A one stop wonder

published

The process was made perfect because the salesperson was understanding, patient and knew their products extremely well. Quality and range of products was also good. Assembly say enough to do.

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WSB

WSBSydney, NSW

  • 3 reviews

Fabulous Furniture Store

published

The ladies in the Auburn NSW store owner were friendly, helpful and knowledgeable about the furniture in the store. The store overall is well presented, all the furniture was decorated and displayed in a very homely way. We've purchased several furniture items from this store over the past few years and have found them all to be of high quality. We still have a kitchen buffet which is about 15 years old and still going strong. The TV cabinet and dining table that we recently purchased was delivered on a time and the drivers were total professional. Thanks again Oz Design

Review collected in partnership with OZ Design Furniture

Suellenf

SuellenfSydney, NSW

Great service

published

It’s the best by far for beautiful design furniture in the area with a great helpful manager. The store is lovely to walk around in and I love all of your things

Review collected in partnership with OZ Design Furniture

Perfect extra bed

published

Easy to navigate the store and wonderful advice. The sofa bed was the best I found after visiting other stores. Easy to use and amazing collection of fabrics to chose from.

Review collected in partnership with OZ Design Furniture

Kon P.

Kon P.Illawarra, NSW

Exceptional Customer service

published

Unbelievable to deal with . Very professional and accommodating. They offered a swap for our unique coffee table if we were happy with the one we received. They were helpful and true o their word. I'd highly recommend them. The prices were sensational when compared to the high quality of the item we peuchased.

Review collected in partnership with OZ Design Furniture

Vicki

VickiCentral Highlands and Goldfields, VIC

  • 2 reviews

Wonderful dining chairs

published

Fantastic chairs, easy to find, order and pick up. Staff were friendly and helpful at both the store and depot in these trying times. My chairs are comfortable and stylish.

Review collected in partnership with OZ Design Furniture

Sharon

SharonMetropolitan Adelaide, SA

  • 2 reviews

Needed a change lol

published

It was a lovely store, nicely set out and Tricia the lady that served me was lovely, very helpful, would recommend the store to my friends, would shop there again

Review collected in partnership with OZ Design Furniture

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Love our product

published

The quality of our buffet is excellent, the timber beautiful, we looked in store initially and then ordered over the phone. However it did take longer than stated to arrive.

Jamison 2 seater lounge

published

It was easy to navigate the store and find what we wanted. The staff were very helpful in locating products in other Oz Design stores if they didn’t have what we wanted to view. This beautiful lounge looks beautiful in our home.

Review collected in partnership with OZ Design Furniture

Wazza

WazzaSydney, NSW

  • 3 reviews

Great service

published

The store was easy to navigate, asked salesman for help with chairs we purchased, after looking at several options and products very satisfied with office chairs. Did not have to assemble

Review collected in partnership with OZ Design Furniture

Good range

published

Good range of products and clearance items. I was able to purchase 2 lounges and have them delivered that week. Saved $3,000 too. Staff were quick and helpful. Delivery was excellent too. Thank you.

Review collected in partnership with OZ Design Furniture

Ordering a messmate buffet.

published

Mornington did not have the a Derwent buffet on display so we had to Narre Warren. We had originally wanted to order the Brookfield but when we got to Narre Warren we did not like the way the messmate wood was compared with the internet photo. So we went back to Mornington to order the Derwent buffet.
Unfortunately, I am very disappointed with the grain on the 3 doors. They have been badly matched up in my view. As of yet my disppointment has slowed me up from unloading my boxes of china and glass to put in this new item of furniture. If I had seen the doors in the showroom like my buffet I probably wouldn't have ordered the item. The top and sides of the buffet do have a nice messmate grain.

Review collected in partnership with OZ Design Furniture

Unhappy customer

Unhappy customerNorthern Region, NSW

What a disappointment-never assume you get what you pay for

published

Misleading, furniture looks nothing like stain colour I choose, followed up my concerns with customer care giving me so many excuses for why it looks like that, basically saying l should of known better.l cannot believe they think l would be happy on how my furniture looks, it’s clearly not the same.What a joke, l certainly won’t be recommending my family and friends to shop at oz design.

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Karenf

KarenfGreater Melbourne (Metropolitan), VIC

Oz Design is Awsome

published

Staff were super helpful, informative, pleasant -we love Oz Design
The style suits us and we really enjoy going there Will return when things are back to normal to buy more stuff

Review collected in partnership with OZ Design Furniture

Kylieh

KyliehAustralian Capital Territory

Love my new buffet

published

Store is well laid out, nice products, staff available to help. Easy process and delivery was great. Beautiful buffet made in Australia out of quality materials. Would recommend this store.

Review collected in partnership with OZ Design Furniture

Joanbeddow

JoanbeddowSouth-Eastern Region, NSW

Love it

published

The store I saw my chest of drawers was well set out and very friendly staff I the rang the Canberra store and they were very helpful with my purchase which came in quite quickly and I had no problem with leaving it at the store until I could organise collection

Review collected in partnership with OZ Design Furniture

Satisfied seated diner.

Satisfied seated diner.Mid North Coast, NSW

Amazing service. Thank you.

published

Good range to choose from - I bought dining chairs, assembled myself and they were such good quality. It was a pleasure to build them. I’ve assembled lots of things over the years. These ones? The absolute pinnacle :)

Review collected in partnership with OZ Design Furniture

Lovely addition to our decor!

published

Our new lamps work perfectly with our coastal decor. The staff at Kotara were very helpful to make sure we were happy with our choice. Pick up was effortless and again the staff were great.

Review collected in partnership with OZ Design Furniture

Page 4 of 114
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Questions & Answers

teresa k.

teresa k.asked

VIC, Hoppers Crossing

can please tell me how long is your warranty on leather chairs and leather couch. thankyou

No answers
D T.

D T.asked

OZ Design Furniture

With mall 3draws table

No answers
anita

anitaasked

OZ Design Furniture

Would like to purchase the Byron dining chair in rattan black ? Haven't been able to find a store close to see or sit on the chair. Has anyone purchased this chair ? Quality and comfort ? thanks

No answers

Get an answer from our members and OZ Design Furniture representatives

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