??!

Reviews

1.9

180 reviews
5
(32)
4
(6)
3
(6)
2
(7)
1
(129)
  • Product Quality
    1.8 (65)
  • Return Claim MadeYes (29) · No (43)
  • Shipping
    2.6 (37)
Previous
Next

Reviewer Photos & Videos

  • More
Alex

Alex

  • 3 reviews

Extortionists! Do not deal with this company. Poor business ethics!

published

After purchasing a massage chair for $2199 and paying in full. I received an email from oz.plaza to say there was an error with the advertised price asking me for more money stating they have made an error with the price. This company changes prices everyday and previous people that have purchased from them have paid this price as it's listed on the eBay ad history with a copy of sold prices. I can't leave a negative review on eBay as yet due to one of their policies. It's a very bad business with poor business ethics that also sells products through kogan, dse, Harvey Norman and a few other online websites. Buyer beware!

  • +1
Return Claim MadeNo
Tony D.

Tony D.South East Queensland, QLD

What chair?

published

Ordered new chair, after many promises still NO chair. Stay away from them. Order 1 April now 27th. No hope of ever seeing my chair or my money. Got armchair from other Company in 4 days.

Return Claim MadeYes
1 comment
Tony D.
Tony D.

Oz plaze HAS refunded all moneies, very big surprise, so may be wrong about them.



NorthEastGal

NorthEastGalNortheast, VIC

  • 3 reviews
  • 1 like

Giselle Mattress firm foam rubbish

published

Purchased a giselle double mattress from these guys for my daughters new bed.
Talk about rubbish all you can feel is springs there doesn’t seem to be any padding. Sides are flimsy not tight push in and again all you feel is metal. So disappointing. Hopefully they don’t give me a hard time through ebays dispute/ resolution centre. I wouldn’t allow an animal to sleep on this, very uncomfortable.

Product Quality
Shipping
Return Claim MadeNo
Online Shops

Find out how Oz Plaza compares to other Online Shops

Know better, choose better.



Compare all
  • Verified customer

Beware gym sales missing main bench

published

How the hell does this even happen??? I dished out $500 AUD on this gym set, and it came missing the biggest component, the main bench. Had a look at their listings for this product today and they've taken all of them down.. I better get my refund.

Product Quality
Shipping
Return Claim MadeYes

Horrible service

published

Buyer beware! Product I purchased was unavailable and still waiting for a refund. I have contacted PayPal but have to wait till the 27th of April to escalate. Please do not buy from these scammers!

Return Claim MadeYes
Mal W

Mal WSouth East Queensland, QLD

  • 10 reviews
  • Verified customer

PRODUCTS ARE RUBBISH, WARRANTY IS IGNORED (by them)

published
Product Quality
Shipping
Return Claim MadeYes
Nick

NickMetropolitan Adelaide, SA

Let down

published

My bar stools carried a one year warranty but after 18 months they are not working well.I have contacted the company who told me as outside the 0ne year warranty they could not help me.Once again another problem buying through e bay at least 9 now.I will therefore not be making any more purchases from this company or any other via e bay.Dissapointed

Product Quality
Return Claim MadeYes
Ron

RonGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Dishonest seller, Misleading Product descriptions

published

False and misleading descriptions of product that they advertise, the item is not as what they are described, deceitful and fraudulent seller, this my first time to come across so disgusting and dishonest seller. BEWARE.

Tony8029

Tony8029Greater Melbourne (Inner), VIC

  • 54 reviews

Price gouging during Conorna Virus lockdown

published

Gym sets that were $39 have suddenly DOUBLED in price in the past two weeks!

this price gouging without a doubt and is taking advantage of the gym shut-down.

I have reported to ACCC.

Online Shops

Find out how Oz Plaza compares to other Online Shops

Know better, choose better.

Compare all
S.Y.

S.Y.Wide Bay-Burnett, QLD

  • 4 reviews
  • Verified customer

Happy with Heated Towel rack

published

Ordered a Heated towel rack (White coated) via Ebay in August 2022.
It works well and was easy to install, plugging in to an existing socket.
Quite happy with the purchase, price and delivery timing.

Product Quality
Shipping
Return Claim MadeNo
S.Y.

S.Y.Wide Bay-Burnett, QLD

  • 4 reviews
  • Verified customer

Happy with Room Divider

published

Purchased a Room Divider (Screen Divider) via Ebay with no problems. The product was as described and arrived quite quickly given we are in a regional area. We are happy with the quality.

Product Quality
Shipping
Return Claim MadeNo

Can't leave feedback eBay

published

My computer desk arrived today but was missing main piece. In this current climate it's difficult to get groceries let alone deliveries. Good job my husband could fix it so I didn't have to wait another 2 weeks to use the desk. Not happy Jan

Product Quality
Return Claim MadeNo

missing parts and poor customer service

published

bought a sofa on ebay, initial shipping was fast but both armrests are missing. waited for over one week and they are quite difficult to communicate and eventually found out the pieces were hidden inside the sofa. called supplier but didn't seem to know their products well either. Sofa was quite cheap compared to other retailers, quality is ok, but not as good as expected or shown in the picture.

Product Quality
Shipping
Return Claim MadeNo
  • Verified customer

Excellent service when things go wrong

published

Great service when things go wrong. Returned our questions within the hour and fixed the problem beyond our expectations. They new their product and had specs on hand to help with the order, not sure how they do that with 1000's of products but they did. Great service.

Product Quality
Shipping
Return Claim MadeNo
R Scott

R Scott

  • 2 reviews

The worst seller I have EVER dealt with

published

Horrible seller! Advertised a PVC pool cover, sent me a sheet of bubble wrap! Ignored all emails so I escalated to PayPal. PayPal demanded the seller issue me a refund for a falsely advertised item and the seller won’t refund. Deceitful, fraudulent seller. Have never come across anyone so disgusting. BEWARE!

Product Quality
Return Claim MadeYes
Online Shops

Find out how Oz Plaza compares to other Online Shops

Know better, choose better.

Compare all
Wayne

Wayne

  • 3 reviews
  • Verified customer

The epitome of what eBay sellers should be

published
Shipping
Return Claim MadeYes
BS M.

BS M.Greater Melbourne (Outer), VIC

  • 2 reviews

Thinks the consumer is an idiot!!,

published

Absolutely terrible warranty service, don’t follow ACCC or consumer law, treats the customer like they’re an idiot.....steer clear of these ripoff merchants, would not buy off them ever again....buyer beware

Product Quality
Guy H.

Guy H.

  • 2 reviews

Crap solar panels

published

The solar panels only put out half of their rated power. I bought the 300W panel and it only produces about 150W max. They are cheap, but i suppose you get what you pay for :(

Product Quality
Return Claim MadeNo

Excellent Service and Customer Service

published

I would like to express the exceptional experience i have had with Oz plaza living.i purchased a toilet from the company through ebay. When my plumber opened the box the lid was damaged and unable to be used. I contacted oz plaza living and within a couple of emails they recified the issue and are spending me out a replacement lid. I am so impressed with there dedication to helping me with the issue at hand. I would give them a 5 star rating in service plus the customer service representative i delt with was so polite and professional throughout the process.
Regards Anastasia Reynolds

Return Claim MadeNo
Nicky

Nicky

  • 3 reviews

Out of pocket expenses on a return

published

I bought white artiss stools on ebay. Colour delivered was not bright white, as advertised, but cream. False advertising. So why should i be out of pocket for refund costs!?

Product Quality
Shipping
Return Claim MadeYes
Page 1 of 9

Questions & Answers

Daniel

Danielasked

I have received a devanti portable gas hot water system & it the gas burner won’t ignite. It’s brand new. How do I contact ozplaza ? Urgent

2 answers
NorthEastGal
NorthEastGal

Hi Daniel I purchased from eBay and then was put through to them that way when I raised a dispute. Hope this helps

Daniel
Daniel

Thanks

Tony D.

Tony D.asked

Found out far to late about this company just said goodbye to my money, why does email & paypal let them get away with it

1 answer
Mal W
Mal W

Sorry to hear that, Tony. I usually check companies through this site first, but because they were recommended by a firend I fell into a trap. Keep hounding them, mate. I've just got an email (again) claiming they're going to refund into my Paypal account ... will believe it when it happens !
Also, contact Paypal AFTER reading their "Buyer Protection" policy (so you can argue with them to make them honour THEIR policies). If you paid with thm they claim to refund you if you can't resolve it with the seller.

Joseph Fogelman

Joseph Fogelmanasked

What is your contact phone number

No answers

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.