??!

Reviews

4.0

24 reviews
5
(16)
4
(2)
3
(1)
2
(0)
1
(5)
  • Job Satisfaction
    4.0 (4)
  • Product Quality
    4.0 (4)
  • Return Claim MadeYes (1) · No (3)
  • Customer Service
    4.2 (5)
Previous
Next
EVA

EVASydney, NSW

OZWOOD, Great choice !

published

The timber floor is well installed, the installer is very experienced and the service attitude is very good. If you want to install the timber floor, OZWOOD is definitely preferred.

Customer Service
Marc

MarcSydney, NSW

ABSOLUTELY FABULOUS

published

Beautiful quality floorboards at a great price.
Excellent service from the minute we stepped in the door.
Installation was on time and exactly as discussed.
Very happy, thanks Shirley and team, we will be highly recommending you.



Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationAuburn
See all answers
  • Verified customer

AVOID!

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationAuburn
See all answers
Timber Flooring Companies

Find out how Oz Wood compares to other Timber Flooring Companies

Know better, choose better.

Compare all
Sean

SeanSydney Surrounds, NSW

  • 4 reviews
  • 1 like

Excellent workmanship

published

Dealt with Shirley and had a great experience in the showroom. OZ wood supplied and fitted flooring. The installers arrived on time to Bargo and in 10 hours had 100 square meters laid plus skirting. They done a excellent job would highly recommend the whole team could find no faults. Good job well done. Sean & Linda Bargo NSW

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationAuburn
See all answers

Great job!

published

Good service and good quality. This is second time to choose OZ wood. Their products are the best in Australia. I also introduced oz wood to my friend and workmates.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Great job!

published

Thanks Shirley and your team! Appreciate your professional advice and great service. Your team workers are very efficient and helpful with our request and questions!

Nice job

published

This is second time I choose oz wood to installed my rental flat, both times I found oz staff every friendly and knowledgeable, very competitive price and excellent skilled floor installation trades, definitely will recommend to anyone!
Michael

This is pefect

published

They were patient and did a great communication with me and focused on details. I am satisfied with all of their details.

Clear pricing, professional team and overall very good experience

published

The salesman,Tony in the store was professional and not pushy. Installers turned up on planned date & time and finished two floors 12mm laminate floor boards installation in one and half days. They cleared all the waste of existing carpets and tiles as they install which makes us keep living on the same house during installation days.
We are VERY happy with the results and would use them again.

Timber Flooring Companies

Find out how Oz Wood compares to other Timber Flooring Companies

Know better, choose better.

Compare all
  • Verified customer

Flooring

published

Parents were happy with the flooring.
Very accommodating, responsive and prompt service.
Thank you for doing the work for our home.

Rach D

Rach DSydney

  • 2 reviews
  • 3 likes

Clear pricing, professional team

published

Before giving deposit, all the cost has been explained by Tony clearly. We checked the products at their storage before installation. The project team was fast and professional. About 80 square meters floor was done in 2 days. Now our house is so beautiful with the spotted gum floor. And no odour at all!

AAB

AABSydney

Beautiful job

published

Tony in the store was professional and wonderful. The installers were amazing and again professional- would recommend them to all. My floors are stunning, I am really happy and delighted by the job they have done!

Very Good experience with OZWOOD

published

Excellent service with customer rep and manager- Shirley at Auburn Store. Good range of products. Installer did awesome job for laying. Highly recommended.

Rachel

RachelSydney

Perfect flooring experience, would use again!

published

Very good work Ozwood - Thank you

published

Our experience with Ozwood was a bit uneasy when we had to pay the deposit right away. However Ozwood sent us their experienced installers and finished the three bedrooms and hallway, prepared our stairs for the floorboards all in one day. They worked 10 hours that first day. I say that is exceptional. The job was completed on time with minimal extra charges. We are VERY happy with the results and would use them again.

Timber Flooring Companies

Find out how Oz Wood compares to other Timber Flooring Companies

Know better, choose better.

Compare all

Alert: horrible cheaters. Don't get muddled

published
D.M

D.MSydney

  • Verified customer

Extremely unprofessional and very choking when it comes to customer service

published

We had the worst experience with ozwood. The order was 3 months delayed and missing the timber threads for the stair cases.. they are very good until they receive the deposit and once the installers are on-site they ask for 80% of the total amount in cash before even starting and they won't let them leave the job before you transfer the balance even a cheque is not accepted.

Glory

GlorySydney

Perfect job

published

From show room to finished product couldn't fault anything service excellent rang the day before to confirm booking rang morning of job arrived on time

Terrible experience with OZ wood.

published

I have also had a very Terrible experience from OZ Wood. ong. Now they refuse to give the deposit back.

[name removed] attitudes to customer are terrible. So much difference before and after you pay the deposit.

Please be very careful when you deal with OZ Wood.

Ken

KenSydney

  • Verified customer

Fast n Cheap

published

OZ wood is extremely fast when coming to installation. We did our 2 bed room unit few weeks back, removal + installation took only 1 day. It was done properly, and the price was reasonable. Our damaged (by water surge) ones were from them too. After 4 years, the old boards were still in good condition before they were soaked.
You need to keep an eye during the process though. As their pace was so fast, there will be places/spots be overlooked. And you need to point them out and get them fixed before the tradies leave.

Page 1 of 2

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.