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Reviews

4.4

1,145 reviews
5
(853)
4
(171)
3
(8)
2
(8)
1
(105)
  • Product Quality
    4.4 (297)
  • Return Claim MadeYes (14) · No (289)
  • Customer Service
    4.4 (288)
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Ozcars campbeltown

published

I have been to campbeltown Oscars a few times now as I have referred a few friends and family members there we have always dealt with ANGUS I THINK his name is and we have always been very well the service has been on point I would absolutely refer anyone there



Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbeltown
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1 comment
OzCar
OzCar .OzCar

Hi David, Once you buy from OzCar you become one of our family members. Angus & the Campbelltown Team loved reading your post and thank you for your kind words. Happy motoring and see you at your first service

Havili T.

Havili T.Sydney, NSW

Campbelltown OZCARS everything was perfect

published

Mate I've dealt with Angus for along time now and I have brought many customers here his Service and hospitality has been perfect everytime I would refer anyone here @ ozcar Campbeltown.

Return Claim MadeNo
Store LocationCampbelltown
1 comment
OzCar
OzCar .OzCar
Steve

SteveNorth Western Region, NSW

So helpful

published

Couldn't ask for more helpful people and careing they bend over backwards to help you and makes you feel like a person not just another customer or number its really nice to be treated like that

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo
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1 comment
OzCar
OzCar .OzCar

Hi Steve, Thank you for leaving us an awesome review. We are thrilled to read that the Dubbo Team showed you the Excellent and friendly Customer service that we here at OzCar pride ourselves in. See you at your first service and Happy Motoring

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Red O.

Red O.Hunter Region, NSW

Oz car Are Awesome!

published

Oz car I would recommending to anyone wanting to purchase a car,they have exceptional trade ins,I just got $15,000 for my Mazda.ive purchased a Mazda from oz car before never had any faults,they look over the vehicle perfectly. I’m very happy customer.if you want piece of mind and quality,go to oz car. The sales guys are polite understanding fair negotiations. Great at rewards and extras in my deal! Thanks from Loraine & Greg Oldham.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
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1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

Bianca

BiancaHunter Region, NSW

Worst car buying experience we’ve ever experienced.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff oz car
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3 comments
OzCar
OzCar .OzCar
Bianca
Bianca

Oh! I tried to get some assistance from Oscar and Heather has repeatedly refused us any assistance.

OzCar
OzCar .OzCar

Sorry to hear that Bianca, you must be outside of your warranty for that to happen.

Adrian

AdrianHunter Region, NSW

  • Verified customer

Easy trade.

published

Easy quick trade. Great price for my trade in. Fully was very helpful. He installed some child seat anchor points on the spot and put on a DVD to keep the kids entertained. Thanks.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
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1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

service

published

The Cardiff boys are excellent the service team are excellent also finally fixed my cars problem would highly recommend Tully is great salesman and cares for his customers that buy of him

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff ozcar
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1 comment
OzCar
OzCar .OzCar

Hi David, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Cardiff can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

Ewan

EwanHunter Region, NSW

Thanks Jacob and Lucky Ewan

published

Thanks cardiff the boys are great very helpful and good to deal with lucky Jacob johno and other names can't remember very rude arrogant from Gosford branch hopefully they don't return to Cardiff ever AGAIN!!!!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationCardiff and penrith
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1 comment
OzCar
OzCar .OzCar

Hi Ewan, We are please the Cardiff Team were able to assist you with your purchase and are sorry the Gosford Team did not show you the same friendly service. Happy Motoring

The reviewer stated that an incentive was offered for this review

Unexpected purchase

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOZCAR Lansvale
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1 comment
OzCar
OzCar .OzCar

Hi Wayne, Thank you for taking the time to share your experience. The LansvaleTeam are pleased to hear that they were able to assist you with your recent purchase. Enjoy your new vehicle! See you at your first service and Happy Motoring

The reviewer stated that an incentive was offered for this review

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Tenelle

TenelleSydney, NSW

Warranty

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationPenrith
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1 comment
OzCar
OzCar .OzCar

Hi Tenelle, I have checked your file, and as you were a Broker deal, please contact your broker to advise, who your extended warranty that you say you paid for is with. If you have one you will most certainly be able to claim against it.

Alison L

Alison LHunter Region, NSW

  • 3 reviews

Customer Service left much to be desired

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationNA
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1 comment
OzCar
OzCar .OzCar

Hi Allison L, thank you for the feedback you have provided to us. It is disappointing to hear that your experience did not result in positive outcome. Please contact our customer relations if you require further assistance. 13 69 22

Great service, helpful staff and great car!

published

Oscar Campbelltown helped us get a bigger car for a great price. Highly recommend them. I have bought cars from them before and they have always been helpful and supportive.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOscar Campbelltown
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1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

Amira H.

Amira H.Sydney, NSW

Sold me a lemon car, 2 Major issues within 6months

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOz car Lansvale
See all answers
1 comment
OzCar
OzCar .OzCar
Natasha N.

Natasha N.Sydney, NSW

5 star customer service

published

The customer service at the Penrith yard is exceptional, they really went above and beyond to get us a great deal that worked in with our budget. Thank you so much for your help.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
OzCar
OzCar .OzCar

Hi Natasha, Thank you for taking the time to share your experience. The Penrith Team are pleased to hear that they were able to assist you with your recent purchase. Enjoy your new vehicle! See you at your first service and Happy Motoring

Excellent Service

published

My family have been with OzCar for many years and have always bought our cars from here. The salesman (Vin) called me and discussed with me the sale they were having at the time and I told him exactly what car I was looking for/wanted and he provided the exact car for me. The sales people were helpful with arranging to change certain aspects of the vehicle I wanted to suit my needs and wants. Overall, my experience was very pleasing and exciting being that it was my first time purchasing a new car.

Customer Service
Product Quality
1 comment
OzCar
OzCar .OzCar
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Gavinjorgo

GavinjorgoSydney, NSW

My experience with ozcar

published

Within seconds of walking on site we were greeted by Vin in the Penrith yard he listened to what we required and was able to help us squire the vehicle we required. He made sure it was a pleasurable experience that I would recommend to anybody. The whole Oscar team are exceptional with there customer service. Well done guys and girls

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPenrith
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Gavinjorgo, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Penrith can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

John B.

John B.Sydney, NSW

The best service The best cars for the best price!!!!

published

I'd gone into the Campbelltown Oscar after making and appointment with Kieran who is a salesman there I had told him the situation I was in when my wife had a little prang in our pulsar, after all this was discussed I told Kieran my budget and he worked very hard to try find the best car to suit our needs and wants for the best price and I was amazed at how well he did ! It was love at first sight with our new car !! Thank you to Kieran and all the amazing staff there for helping us out will be sure to be back !!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbelltown
See all answers
1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

Berry

BerrySydney, NSW

Best experience ever !

published

I bought a little Kia for myself from Kieran at Campbelltown Ozcar he gave me the best service ever I was so happy normally buying cars can be so stressful and he made it so easy then he introduced me to Angus the Manager and Tanya and Juliana the finance ladies they were all so helpful and made a hard thing not so hard and I’ll be sure to pay them a lot of visits just to thank them on my new car and how happy it makes me !!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbelltown
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Berry, That's what we love to hear. We here at OzCar strive to achieve a positive, seamless buying experience for all our Customers and we are thrilled to read that our Campbelltown Team were able to do this for you.

The reviewer stated that an incentive was offered for this review

Raj S.

Raj S.Sydney, NSW

Please I urge everyone to avoid dealing with these guys.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationLansvale
See all answers
2 comments
OzCar
OzCar .OzCar

Hi Raj, thank you for the feedback you have provided to us. It is disappointing to hear that your experience did not result in positive outcome. I can also confirm a receipt was issued for the cancellation fee.

Raj S.
Raj S.

No receipt was issued for $500.00 cash i paid.

danny

danny

  • 2 reviews

One star only - as you cannot give a negative, worst experience ever

published

We changed over our beloved older vehicle earlier this week - and had immediate buyers remorse overnight. We asked to rescind the deal and were immediately told no - no negotiation. We couldn’t even buy our own old car back as it had been on-sold, after only overnight and 1 business hour. It appears our only recourse is consumer affairs and NCAT to sue them, they acknowledge many cases against them already so they are well versed in this.
I would not purchase through this group with your money as this was a $20K lesson in pressure selling, and the legitimacy of purchasing only new vehicles if you can afford it - and have been advising everyone who asks about the experience since

Return Claim MadeYes
Store LocationOzCar. Lansvale
4 comments
OzCar
OzCar .OzCar

Hi Danny, sorry to hear you have buyers remorse but a cash deal, in your case a back-trade has no cooling off period. I have also been advised it was not a overnight decision but 2 days later that you contacted the dealership.

danny
danny
OzCar
OzCar .OzCar

Hi Danny, we do nort and never will stamp a service book that we have not completed. Please do not accuse us of this as it is a blatant lie by yourself.

Page 2 of 58
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Questions & Answers

Tiana S

Tiana Sasked

Who do I contact in regards to a Esanda Finance deal done at OzCar (Australian Fleet sales at the time) in Dubbo.
I am seeking a refund for the Shortfall insurance I was charged as listed on my contract

2 answers
Tiana S
Tiana S

Furthermore, I think its highly questionable by todays standards in light of the recent Royal Commission, that in April 2015 a 25 year old casual worker could be sold Esanda car finance at OzCar with a 17.44% interest rate. Am looking to seek further advice from the Financial Ombudsman.

Fired Up
Fired Up

What did Esanda say?

Kim D.

Kim D.asked

I have been approved for $8000 finance Im looking for a 7seater 4wd do u have anything in that price range I could look at if so can I send me some pictures please

1 answer
OzCar
OzCar .OzCar

Hi Kim D, please contact our sales Team on 136922 and they will be able to assist you in your purchase.

greg

gregasked

I am interested in purchasing a Toyota corolla 2017 to 2022 model, I also want to trade a Holden Berliner international 2011, 150,000 kms,

2 answers
Marzio
Marzio

Hey mate go see the team at Gosford, tell them I sent you.
They will help you 100%

OzCar
OzCar .OzCar

Hi Greg, we will certainly be able to help you. Please contact your local Dealership for assistance 136922

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