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Reviews

(29)
(1)
(1)
(6)
(35)
  • Value for Money
    3.8 (13)


Mick

MickSydney, NSW

Questionable practices

published

Over service and providing dental recommendations which are not needed. Took my x-rays to another dentist for review and what they recommended was incorrect and blatantly just making money at the expense of people

Value for Money

Vee

VeeSydney, NSW

  • 4 reviews

Great dental group

published

Great dental group. Friendly staff and they cover a range of dental needs. My dentist has been great, always thorough with the dental checks and provides good advice. Highly recommended, branches all over Sydney and Melbourne

Try someone else

Try someone elseSydney, NSW

Rushed

published
Value for Money
Mick

MickGreater Melbourne (Outer), VIC

Extra Charge

published

Pacific smiles point cook,
Quoted my partner for a root canal and said think about and then ring to make a appointment if you want to go ahead with it. My wife, said okay rang a couple of days later to confirm and make a appointment. They then charged her an extra $20 for an Emergency Booking. My wife said it's not a emergency that they said think about it and then make an appointment. Their answer was sorry but that's the way we have to do it. So I am sorry but we now go to Sanctuary Lakes Family Dentist. Not Happy with Pacific smiles point cook at all.




Tony Tunnicliffe

Tony TunnicliffeSydney, NSW

  • 2 reviews

Good experience

published

Dr Jan De Villiers was very gentle, professional and thorough. He took x-rays to examine the previous (extensive to me) work to make sure everything was OK. They had a shortage of nurses due to illness, step-in receptionist did great. The charge after BUPA's pathetic contribution was 220, will be back!

Value for Money

Prashanthi A.

Prashanthi A.Greater Melbourne (Outer), VIC

Overcharged for first visit when I have major dental with BuPa

published

My friend had no gap dental checkup and X-ray done at I point cook pacific smiles. He had basic cover while I have major dental from BUPA extras. Based on his feedback I did not check at reception if there will be a gap payment and just went inside to get the checkup done. Once completed I was asked to pay $170.50 for limited examination & x-rays. Ridiculous misleading information on their website where they mention no gap for checkup, cleaning, x-rays. Just got ripped off by $170 hole in my pocket. I asked for a report of my issue and nothing was given.


Dental treatment at Town Hall,Sydney

published

Over the last ten years i have been treated by Dr Davies at Town Hall and before that at Haymarket.The dental treatment has been exceptional and very professional. The service at reception is very obliging and i have never had anything but excellent service. Thank you Dr Davies and staff


Peta M.

Peta M.Canberra 2600, ACT

  • Verified customer

Timely and Professional

published

My daughter's tooth broke Friday before a long weekend. They made an appointment for 9:30 Saturday in Tuggeranong. The dentist (Dr Sneha Sutreja) was reassuring and thorough. Just what we needed.

Value for Money
Lee

LeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Pacific Smiles Aspley - Gold star service, thank you.

published

I am always a little apprehensive when visiting the dentist, especially when it's one I have not visited before.
From the moment I walked in the door my apprehension slowly dissipated.
I was greeted with a warm and inviting welcome. When I met the dentist I was made to feel very comfortable and he took the time to make sure that I understood what was going to happen during each step of the procedure.
I am happy to say that I have now had several appointments with the Pacific Smiles Aspley store and have also taken my mother, husband and daughters there.
Gold star service, thank you.

Value for Money

Fantastic dental Experience

published

I visited this new Mitchelton clinic this morning. As a former Dental Assistant/Practice Manager I have high standards when it comes to dental treatment, especially my own.
Dr Monica was fabulous in her diagnosis of my dental discomfort, and the chairside assisting by her assistant was of a high standard. The surgery was immaculate. Both the dentist and D.A made me feel very relaxed, comfortable and was very gentle. My treatment was also very affordable.
I would highly recommend Pacific Smiles Dental group.
Very happy indeed.

Value for Money

Nicole Maguire

Nicole MaguireGungahlin 2914, ACT

VERY affordable. High quality

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I highly reccoment Pacific Smiles in Gungahlin, Canberra. They are VERY affordable and give you an upfront treatment plan and costing. Dr Sharma is very caring, thorough, gentle and talks you through the entire treatment so there are no surprises. The quality of work is VERY high. I went elsewhere previosuly and the front tooth filling kept falling out (4 times in total). I visited Pacific Smiles in Gungahlin and they fixed it once and for all and it was WAY cheaper than what I expected ($140 for two fillings after private health insurance). I reserached where to go thoroughly beforehand and I'm glad I chose to go here. Very happy patient :)

Value for Money

  • Verified customer

Good service

published

Had two front teeth removed in Nowra today by Dr Brogan. I Am not a fan of going to the dentist but he made me feel at ease gave me good advice and was straight to the point. A gentleman. Thank You great service.

Value for Money

Iain5915

Iain5915AU

  • 2 reviews
  • Verified customer

Dr Celeste GILKS, Brookvale

published
Value for Money

I have found my new dentist

published

I was seen and explained what I need to do for further treatment.Dentist Andy from wagga went above and beyond and sought out information I needed to know to continue my treatment .never been to a dentist before and felt I was in good hands.honestly this is the only dentist I think I’ll be happy to go for further appt for.

Value for Money
Sam

SamCanberra Central 2601, ACT

Awful experience

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A pleasant experience

published

I saw Dr Karbasi a very pleasant and professional practitioner. She made the experience almost enjoyable. All other staff I dealt with were also very attentive and caring. All appointments have been attended to on time without fail.

Value for Money

Pacific smiles Bribie are the best!

published

They treated me with so much care and I never fear the dentist now! They welcomed me, fixed an issue with my appointment and done a perfect painless filling! Thank you very much!
Maja


Serena L.

Serena L.Southwest, VIC

Friendly staff and always there to help

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I saw doctor Edward and he was super informative and patient with all my questions. The medical receptionist Kathy was also very informative when I called back the next day to to ask a few questions. She took her time to answer my questions, definitely recommended.

Value for Money

Bianca L.

Bianca L.Sydney, NSW

Bad. Dentist injected aesthetic with needle into my mouth without warning.

published

Basically the dentist injected aesthetic into my mouth without letting me know she was going to it beforehand. All of a sudden i felt a sharp pinch in my mouth and realised it was a needle. I had actually told them I had work about an hour after the appointment also.
After, I asked if it would stop my mouth from moving normally but she said i wouldnt be able to notice any change to my face at all.
At the end she i looked in the mirror and was in shock...
She then lied to me and said it would be 100% gone within an hour too but it was still noticable after 3hrs and my boss sent me home (i am in service so it was too difficult to talk to customers).
So unfortunately, I wouldn't recommend going here

Value for Money

Roseapple

Roseapple

  • 2 reviews

Friendly Staffs

published

Thank you DR.Micheal G. at Strathpine,went there today for my check up and clean with my 6 years old boy very happy with the service,he is amazing dentist,very friendly, gentle and professional 5 Stars ++
Looking forward to seeing you soon


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Questions & Answers

Happy As

Happy Asasked

Why bother to say you are open Sunday for emergencies when there is no dentist there despite your website saying it is available for emergencies? And no appointment was available until Tuesday - how useless is that? Particularly as the patient has dementia and does not understand the concept of waiting in pain to see someone.

No answers

Suellen

Suellenasked

Can anyone recommend a nice patient dentist at Pacific Smiles Bongaree Bribie Island QLD?I have a phobia about having extractions even though I am now mature age. I need to have one tooth removed and I have been putting it off. Any recommendations appreciated.

1 answer
mike
mike

Go somewhere else. Not the sausage factory.


russel dickson

russel dicksonasked

what is the cost to replace the entirebottom set of teeth

1 answer
bobndi
bobndi

I am not a dentist, just a patient. You will have to ring surgery. Note program with velocity expires on 9th march.


Get an answer from our members and Pacific Smiles Dental representatives

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