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Reviews

3.8

72 reviews
5
(38)
4
(10)
3
(7)
2
(6)
1
(11)
  • Build Quality
    4.1 (16)
  • Value for Money
    4.0 (17)
  • Ease of Use
    4.5 (16)
  • Cleaning & Maintenance
    4.3 (16)
  • Room Type
    • Living/Dining Area (6)
    • Small Bedroom (5)
    • Large Bedroom (4)
  • Noise Level
    3.9 (15)
  • Heating / Cooling Speed
    4.1 (14)
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Josh

JoshPerth, WA

  • 7 reviews

Great aircon

published

Purchased this for my kids room.
Great aircon reliable keeps his room cool even with the hot afternoon sun beating on his window. I also have one in my room so its great when he misplaces the remote i can still use my remote to turn his on or off. Its quiet and every economical



Purchased in December 2021 for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Small Bedroom
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Josh, thanks for taking the time to provide your 5 star review on both of your air cons. Is definitely handy that you can use the remotes for both units.

WayneC

WayneCFar North Queensland, QLD

  • 9 reviews

Great upgrade from Fujitsu

published

Replaced Fujitsu of similar size with this system. Quieter running of both inside and outdoor units. Easy to use remote. Quick cool setting works well. So far, so good! And in Queensland eligible for PeakSmart rebate



1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Wayne, thanks for the great feedback on your air conditioner.

Anne F.

Anne F.Central Queensland, QLD

  • 2 reviews

Excellent .

published

I have the Panasonic 2.5 installed in my bedroom. Excellent. I have one question. Do I need to run the “dry” mode after running it all night on cool. .? I live in tropical Queensland.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Anne. Thanks for the feedback. No you don’t need to run the dry mode unless you want to remove moisture from the air.



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Noisy from day one and no help from Panasonic

published

Purchased in November 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Large Bedroom
See all answers

The reviewer stated that an incentive was offered for this review

Rick H.

Rick H.Greater Melbourne (Inner), VIC

Don't waste your money or time

published

System puts out air about 5 degrees cooler then the air going in but according to the so called technician that spent about two minutes, the our side unit is OK so bad luck, suck it up and put up with it, pathetic at best.

December 12th 2022 Update: Full of crap

So their so called technician who came out, sent report to Panasonic with incorrect information so, get call from Panasonic saying nothing wrong hahaha, have request to have someone with any idea about split systems to come and do a decent inspection, problem with Panasonic is they don't exist.

Purchased in October 2021 for $2,700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
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Noni

Noni

  • 4 reviews

Perfect for bedrooms!

published

We recently had these installed in our two kids bedrooms. Super quiet! So effective! Simple easy to use controls. Great in SA heat
& didnt blow out the power bill. No more hot sleepless nights!

Purchased in September 2021 at Betta Home Living for $899.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Large Bedroom
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Noni, thank you for taking the time to share your feedback. We love hearing how pleased you are with your air cons and that the kids will get the benefits for the upcoming summer heat!

Traceytray69

Traceytray69South East Queensland, QLD

  • 3 reviews
  • 1 like

The best I've had.

published

Perfect for both heating and cooling. Performance is better than I could have hoped for. The hearing is excellent. I turn it off after an hour as it heats so well. So keeps running costs well down. Summer cooling is fantastic and doesn't send my electric bill sky high.
Easy to use, remote control is well designed but is lacking a indoor temperature button which I had on my LG air conditioning in previous home. Would be beneficial to add this Panasonic.
Price of unit was great and the 4.2 kw cools and heats a 40sq room efficiently.

Purchased in September 2021 at Betta Home Living for $999.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Living/Dining Area
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Tracey, thanks for the taking the time to provide the feedback on your air conditioner and your great experience with the energy efficiencies with it.

jomill

jomillalice springs

  • 3 reviews
  • 2 likes

Cool air cool styling..

published

I purchased this split system to replace an old one. It is a sleek design and very easy to use. It is sup8et quiet and quick to cool down my home. I would highly recommend to others .

Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Living/Dining Area
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Jomill, thank you for taking the time to provide your review on your air conditioner.

awiseowl

awiseowlMid North Coast, NSW

  • 18 reviews
  • 1 like

Super Quiet

published

We are Panasonic fans.
We were surprised at how quiet this air con is. We have other older Panasonic air cons & they are a lot noisier than this one.
It even goes up & down by half a degree EG 22, 22.5.
Dual sensor, it also turns itself off automatically & back on when it requires.
Perfect size for our home office.

3 comments
Panasonic
Panasonic Australia C.Panasonic

Thanks for the great review. We love hearing about how happy our customers are with our products :)

awiseowl
awiseowl
Panasonic
Panasonic Australia C.Panasonic

Thank you for being such a fantastic loyal fan. If you are a member of My Panasonic we will reach out on there for any offers to our great customers.
https://www.panasonic.com/au/my-panasonic.html

Split System Air Conditioners

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WK L.

WK L.Sydney, NSW

Great unit

published

Have 2 of the units installed. They are made in Malaysia. No major problem so far. However the indicator lights on the indoor unit can be annoying at night. Got them during the ebay promo from power land with free delivery.

Purchased in March 2021 at Powerland.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Room Type Small Bedroom
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi WK, thank you for taking the time to provide your positive review.

The reviewer stated that an incentive was offered for this review

Alex

AlexPerth, WA

Do not install in a bedroom, makes clicking creaking noises.

published

We have one of these installed in a bedroom, the fan keeps switching off and on repeatedly, and when the fan is off the unit makes clicking and creaking noises which are very disruptive to sleep. As far as I can tell there's no way to just keep the fan going. (I'm also not sure if it actually has an inverter in it - if it did I wouldn't have thought it would switch on and off like a duty cycle.)

Purchased in January 2021 at The Good Guys for $1,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Small Bedroom
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic
uming

umingADELAIDE

  • 8 reviews
  • 4 likes

Cools down and heats up quite well, but strange noise bothers me

published

I had this unit for about 2 years and from about half year ago every time when i turn on and turn off the unit, there are strange noise like plastic being hit or crushed, or the fins cools down after heated or I don't know what actually makes the noise. The noise is actually quite loud it goes for a while even few minutes after shut still appears once or twice. I am not sure if this is under warranty. Do you guys have the same issue???. Thank you

Purchased in November 2021 at Airconditioning Warehouse Sales.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Uming, the air conditioner has a 5 year warranty, please contact our customer service team on 132600. If you are able to record a video this would also be helpful for our team to be able to further understand this.

James C.

James C.Greater Melbourne (Inner), VIC

  • 5 reviews
  • 1 like

Good product

published

I live in Melbourne Victoria, this is a very good product. However you need to find your own installer for the product from your local paper. The store where I bought the product can arrange installation but they will try to charge you double if not triple the price of installation. Still working well and no issues after 3 years.

Purchased in January 2021.

Value for Money
Home Insulation Level Good
Room Type Small Bedroom
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi James, thank you for taking the time to provide the review on your air conditioner.

wilgreg

wilgregPerth, WA

  • 2 reviews

Fan on / off

published

Why does the fan keep going on and off it drives us mad ! We have 6 other aircons different make where at night you turn down to quiet and the fan just keep running very quietly. Lucky this one is not in our bedroom! As I would throw it out. We were advised that the new 7.1 kw unit was the quietest on the market.
Not at all happy .
Greg

Purchased in April 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Living/Dining Area
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Wilgreg, thank you for the review, please contact our customer service team on 132600 and we can try and assist you with getting the best from your air conditioner.

James

JamesPerth, WA

  • 12 reviews
  • 5 likes

Decent however a little loud at night

published

Really good cooling during the summer
using for heating in the bedroom (got 3 installed) and find them a bit noisy even on quite mode.
unit seem cheaply made and creeks through then night
But heat and cools well
lots of features and reasonably priced ($1,200 installed per unit, got 3 installed)

Purchased in November 2021 for $1,200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Poor
Room Type Small Bedroom
See all answers
3 comments
Panasonic
Panasonic Australia C.Panasonic

Hi James, thank you for taking the time to provide your honest feedback.

James
James
Panasonic
Panasonic Australia C.Panasonic

Hi James, yes you can dim the lights, as per page 14 the way to do this
The indicators are too bright
• To dim or restore the unit’s indicator brightness, press and hold the up arrow for 5 seconds.

Split System Air Conditioners

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Sam C.

Sam C.North Queensland, QLD

  • 4 reviews
  • 1 like

Very quiet and the powerful mode is useful to get on top of the heat when I first come home.

published

Replaced an existing split system with this product and the noise reduction was amazing. Other than that it works as advertised and easily cools the recommended room size.

I live in North Queensland so obviously I can't comment on it's heating performance.

One thing to note with split systems is that I've had multiple issues with installations, so I think we should make sure we are not blaming manufacturers for installer mistakes.

Purchased in March 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Poor
Room Type Living/Dining Area
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Sam, thank you for such a great review and providing such honest feedback, we really appreciate it.

Kapitoshka

KapitoshkaSouth East Queensland, QLD

  • 26 reviews
  • 1 like

Works as advertised

published

Purchased in July 2021 at The Good Guys for $1,211.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Living/Dining Area
See all answers
Tony

TonyCentral Highlands and Goldfields, VIC

  • 2 reviews

Panasonic warranty - beware

published
Eve

EvePerth, WA

  • 23 reviews
  • 26 likes

Excellent - Panasonic 2.5 KW Split System Air Conditioner (Cool Only) CU-Z25TKR

published

Purchased this Panasonic Cool Only Split System for my master bedroom just over a year ago. The 2.5KW size is perfect and with living in a hot city (Perth), have found it cools my room very quickly. It has the Econavi function to save on power, and all the other functions are easy to navigate on the remote. It has a timer and powerful or quiet mode. Filters are easy to remove and clean. I have other Panasonic split systems in my home and have found they don't make a lot of noise from the fan motor unit outside which is great. The remote also has a check button which can be used if you experience a fault with the system and this will show a code, so you can check what the problem may be. Can definitely recommend.

Purchased in October 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Large Bedroom
See all answers
Nicole P

Nicole P

  • 4 reviews

Great air con!

published

We love our Panasonic air conditioners. We now have this model is all of our children’s bedrooms. It’s the perfect size. It’s a quiet machine that works well to heat and cool and I find the temperature very accurate.

Purchased in April 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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Page 1 of 4

Questions & Answers

Audrey

Audreyasked

ECONAVI AERO CS/CU-Z35TKR (3.5kw)

I'm wondering what the temperature range is on the heat setting for this unit. I have a Mitsubishi currently which only allows you to set a minimum heating temperature of 18 degrees. I'm hoping to find a new unit that allows you to set a lower heating temperature of 15 or 16 degrees.

No answers
Pride T.

Pride T.asked

ECONAVI AERO CS/CU-Z50TKR (5kw)

My aircon compressor (outside unit), from time to time doesn't seem to be running properly. It has happened a couple of times and now it has happened again. I have tried changing modes and even turning the main power off. Also the fan
to the compressor is only spinning really slow. Any ideas???

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Pride, best to check with your energy company that they haven't reduced the power during hot weather conditions in Australia, this could explain the symptoms you mention. Alternatively you can contact our customer service team on 132600 for further assistance.

Trevor P.

Trevor P.asked

ECONAVI AERO CS/CU-Z71TKR (7.1kw)

Is the CS-Z71TKR wifi - Bluetooth capable?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Trevor, yes you are able to add the external wifi controller. For more details please see the following information
https://www.panasonic.com/au/air-conditioning/residential/smart-control-solutions.html

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