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Owen TBrisbane
- 6 reviews
- 2 likes
Continual Problems but Panasales Customer Service even worse
Had the unit put into our bedroom around 2 years ago, and firstly door wouldn't close upon turning it off and kept resetting itself back to default temp. Trying to organise a service call from Panasales in Brisbane was worse than pulling teeth. Every excuse why they couldn't come for 3-4 weeks and finally the day before the booking I called them to inform them I would be out for 1 hour from 7-8am but home rest of the day. They told me that they wanted to be there at 7am and refused to be flexible even after waiting weeks for them to turn up. Wh...Read more
en they finally turned up 6 weeks later, the technician told me that the installer probably dropped the unit and couldn't fix the swing door not closing properly and was just our bad luck because they couldn't prove it was dropped. My wife now won't sleep in the bedroom when it's on now because it just blows cold air straight on to her. On a positive, it does blow cold conditioned air.
Purchased in September 2021.
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JoshPerth, WA
- 7 reviews
Great aircon
Purchased this for my kids room.
Great aircon reliable keeps his room cool even with the hot afternoon sun beating on his window. I also have one in my room so its great when he misplaces the remote i can still use my remote to turn his on or off. Its quiet and every economical
Purchased in December 2021 for $700.00.
1 comment
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WayneCFar North Queensland, QLD
- 9 reviews
Great upgrade from Fujitsu
Replaced Fujitsu of similar size with this system. Quieter running of both inside and outdoor units. Easy to use remote. Quick cool setting works well. So far, so good! And in Queensland eligible for PeakSmart rebate
1 comment
Panasonic Australia C.Panasonic
Hi Wayne, thanks for the great feedback on your air conditioner.
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Find out how Panasonic ECONAVI AERO CS/CU-Z25TKR (2.5kw) compares to other Split System Air Conditioners
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Anne F.Central Queensland, QLD
- 2 reviews
Excellent .
I have the Panasonic 2.5 installed in my bedroom. Excellent. I have one question. Do I need to run the “dry” mode after running it all night on cool. .? I live in tropical Queensland.
1 comment
Panasonic Australia C.Panasonic
Hi Anne. Thanks for the feedback. No you don’t need to run the dry mode unless you want to remove moisture from the air.
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Noni
- 4 reviews
Perfect for bedrooms!
We recently had these installed in our two kids bedrooms. Super quiet! So effective! Simple easy to use controls. Great in SA heat
& didnt blow out the power bill. No more hot sleepless nights!
Purchased in September 2021 at Betta Home Living for $899.00.
1 comment
Panasonic Australia C.Panasonic
Hi Noni, thank you for taking the time to share your feedback. We love hearing how pleased you are with your air cons and that the kids will get the benefits for the upcoming summer heat!
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awiseowlMid North Coast, NSW
- 18 reviews
- 1 like
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Super Quiet
We are Panasonic fans.
We were surprised at how quiet this air con is. We have other older Panasonic air cons & they are a lot noisier than this one.
It even goes up & down by half a degree EG 22, 22.5.
Dual sensor, it also turns itself off automatically & back on when it requires.
Perfect size for our home office.
3 comments
Panasonic Australia C.Panasonic
Thanks for the great review. We love hearing about how happy our customers are with our products :)
All our air cons are reverse cycle Panasonics, we have 5 of them in the house LOL, we need to buy Panasonic shares!
We also have Panasonic TVs, we are AV installers & have noticed the tuners on the... Read more
Panasonic Australia C.Panasonic
Thank you for being such a fantastic loyal fan. If you are a member of My Panasonic we will reach out on there for any offers to our great customers.
https://www.panasonic.com/au/my-panasonic.html
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WK L.Sydney, NSW
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Great unit
Have 2 of the units installed. They are made in Malaysia. No major problem so far. However the indicator lights on the indoor unit can be annoying at night. Got them during the ebay promo from power land with free delivery.
Purchased in March 2021 at Powerland.
1 comment
Panasonic Australia C.Panasonic
Hi WK, thank you for taking the time to provide your positive review.
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The reviewer stated that an incentive was offered for this review
AlexPerth, WA
Do not install in a bedroom, makes clicking creaking noises.
We have one of these installed in a bedroom, the fan keeps switching off and on repeatedly, and when the fan is off the unit makes clicking and creaking noises which are very disruptive to sleep. As far as I can tell there's no way to just keep the fan going. (I'm also not sure if it actually has an inverter in it - if it did I wouldn't have thought it would switch on and off like a duty cycle.)
Purchased in January 2021 at The Good Guys for $1,500.00.
1 comment
Panasonic Australia C.Panasonic
Hi Alex, sorry to read about your experience with your air con. Some expansion and contraction noises will be heard as the unit heats up and cools down (this is the materials in the unit. You can swit... Read more
ch the unit onto manual mode to have the fan run continuously. The inverter and econavi is what does switch it on and off as you describe, once it reaches temperature, the fan speed reduces and ramps back up as the temperature drops or rises above your set temperature. Please contact our customer service team on 132600 if we can be of further assistance to you. This video may also help you https://www.youtube.com/watch?v=F07hfzJpPZ0Similar opinion? Write a review on ieatwords.com.au!
James C.Greater Melbourne (Inner), VIC
- 5 reviews
- 1 like
Good product
I live in Melbourne Victoria, this is a very good product. However you need to find your own installer for the product from your local paper. The store where I bought the product can arrange installation but they will try to charge you double if not triple the price of installation. Still working well and no issues after 3 years.
Purchased in January 2021.
1 comment
Panasonic Australia C.Panasonic
Hi James, thank you for taking the time to provide the review on your air conditioner.
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Find out how Panasonic ECONAVI AERO CS/CU-Z25TKR (2.5kw) compares to other Split System Air Conditioners
Know better, choose better.
JamesPerth, WA
- 12 reviews
- 5 likes
Decent however a little loud at night
Really good cooling during the summer
using for heating in the bedroom (got 3 installed) and find them a bit noisy even on quite mode.
unit seem cheaply made and creeks through then night
But heat and cools well
lots of features and reasonably priced ($1,200 installed per unit, got 3 installed)
Purchased in November 2021 for $1,200.00.
3 comments
Panasonic Australia C.Panasonic
Hi James, thank you for taking the time to provide your honest feedback.
No worries, good unit but wish it didn't rattle at night.
FYI the rattle isn't constant just every now and again and enough to bother me but my wife sleeps through :)
... Read more
Panasonic Australia C.Panasonic
Hi James, yes you can dim the lights, as per page 14 the way to do this
The indicators are too bright
• To dim or restore the unit’s indicator brightness, press and hold the up arrow for 5 seconds.
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EvePerth, WA
- 23 reviews
- 26 likes
Excellent - Panasonic 2.5 KW Split System Air Conditioner (Cool Only) CU-Z25TKR
Purchased this Panasonic Cool Only Split System for my master bedroom just over a year ago. The 2.5KW size is perfect and with living in a hot city (Perth), have found it cools my room very quickly. It has the Econavi function to save on power, and all the other functions are easy to navigate on the remote. It has a timer and powerful or quiet mode. Filters are easy to remove and clean. I have other Panasonic split systems in my home and have found they don't make a lot of noise from the fan motor unit outside which is great. The remote also has a check button which can be used if you experience a fault with the system and this will show a code, so you can check what the problem may be. Can definitely recommend.
Purchased in October 2021.
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Nicole P
- 4 reviews
Great air con!
We love our Panasonic air conditioners. We now have this model is all of our children’s bedrooms. It’s the perfect size. It’s a quiet machine that works well to heat and cool and I find the temperature very accurate.
Purchased in April 2021.
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Lisa HoltSouth East Queensland, QLD
- 7 reviews
- 1 like
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Best decision this summer!
I don't know how I survived before I got this installed. Moved into a new house over the Christmas break, during a typical Queensland summer peak. Didn't realise until after I'd moved in there was no air-con in the master bedroom. Shock! Horror! Got onto the Airconditioning Experts and had this little beauty installed. Super quiet while running, cools quickly and efficiently. Low electricity usage and excellent value for money.
Purchased in February 2021 at Air Conditioning Expert for $1,500.00.
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grassyCaloundra
- 5 reviews
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Excellent
A beautifully quiet air conditioner and well suitable for a standard sized main bedroom. Very easy to use and after 12 months use has not given us any problems. It is not an imposing wall unit so blends in well with a modern style room. Cleaning and servicing is a breeze.
1 comment
Panasonic Australia C.Panasonic
Hi Grassy, thank you for your feedback on your air conditioner and the first 12 months you have had using it.
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James WestBrisbane
Time will tell...
We have three of these units installed (since late 2017). Air-conditioners worked well for the first summer in QLD. This year we have started to notice issues in the unit, mainly that the unit will sporadically not cool. On each occasion, an inspection of the condenser shows the fan is not spinning. Requires a shunt or poke, after which time it appears to work OK. So far has occurred in 2 of the 3 units. Due to the unpredictability, a service centre call has not been logged due to the risk of a callout fee. In relation to the bright lights on t...Read more
he unit, you can hold the grey ‘up’ arrow for several seconds on the remote to dim the bulbs. This is mentioned in the user manual. Overall, I think the ‘i Auto-X’, ‘nanoe-G’ and ‘Econavi’ are wanky features with no noticeable benefit, but price wise, this unit was hard to beat at the time of purchase. Hopefully we will not see any other issues in the near future. Time will tell...1 comment
Panasonic Australia C.Panasonic
Hi James, thank you for the feedback, we would never recommend you put anything into the air conditioning unit as this could be dangerous. Are you sure the fan hasn't ramped down due to the unit reach... Read more
ing set temperature? One way to test this would be to run the unit in manual mode. This will not stop the fan running as the auto settings are now turned off.Similar opinion? Write a review on ieatwords.com.au!
Find out how Panasonic ECONAVI AERO CS/CU-Z25TKR (2.5kw) compares to other Split System Air Conditioners
Know better, choose better.
BrendaNSW, 2300
- 8 reviews
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Cheapest price for Airconditioner
Really good unit. I bought it for my bedroom and it's so quiet I sometimes have to check if it's still on. My electrician had no trouble installing the unit & the remote is very easy to use. I use the timer to turn on automatically in the morning so I get out of bed to a nice warm room.
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sumeer
- 16 reviews
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Good little aircon
Panasonic is going good it is very quiet unit, cools the large room ( was told by guys to install the bigger kw unit as room is very big) but it is cooling fine. 2 on and off timers. Took 1 hour to install. Some issues are firstly no back light on remote and sometime makes a ticking noise when shut.
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AlanMCLAREN VALE
- 6 reviews
- 1 like
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Great Small Unit
Paid $759 less $100 cashback so nett $659. It is very quiet and effective on heating. Will update the review when the warmer weather comes but so far I can't fault it. I like that as an inverter you don't get the compressor cutting in and out all the time. Our bedroom is 18sqm with 2.4m ceiling and it copes with that area easily. I expect it will earn it's keep in a hot Adelaide summer but all indications to date are positive and I'm happy to recommend it.
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AntheaMelbourne
- 6 reviews
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Great cooling and heating for one large room
We have 4 of these models on a multihead system, 2 of the 2.5kw and 2 of the 2kw cooling. The 2.5kW are in our master bedroom and lounge and cools them perfectly, as well as pushing out a bit into the next room. The 2kW are fine for the 2 smaller bedrooms too. These are very quiet and we can sleep with them on and set a timer for them to turn on/off. Very easy to use and fan can be directed really easily. We also like that we can control the 4 units separately and this was a big deciding factor for us when comparing to ducted aircon.
Great performance and nowhere near the price tag of Fujitsu etc.
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JerryLaverton, Victoria
- 5 reviews
- 2 likes
Good
I bought this a.c. during last summer. I'm happy with four month use. It is silent during Night time. Running cost is comparatively less. Installation cost too much for Ac in Australia. Make sure to buy during offers. If possible Install solar to make running cost more affordable during summer
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Questions & Answers
Kathy S.asked
There's no heat coming out of system, nothing is happening
1 answer
Panasonic Australia C.Panasonic
Hi Kathy, please contact our customer service team on 132600 for further assistance.
Lachie Basked
Hi,
Is there a way to turn this onto dehumidifying mode? We get a lot of moisture/mould. If it can dehumidify what do i press on the remote? The instructions were not clear in regards to dry mode and the likes. Explain it to a child (even though I am 31).
Thanks
1 answer
I don’t think it operates as an humidifier which as I understand extracts the moisture which then has to have an outlet somewhere. The dry function just provides a gentler cool.
Terryasked
Are there differences between the standard unit and the so called Aero ? Differences within the model CS/CU -Z25TKR
1 answer
Panasonic Australia C.Panasonic
Hi Terry, please find specific information on Aero Wings here, there is also a short video that explains this feature. https://www.panasonic.com/au/consumer/air-conditioning-ventilation-learn/features-and-facts/chill-out-with-aerowings-for-superior-comfort-airflow.html
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Panasonic Australia C.Panasonic
Hi Josh, thanks for taking the time to provide your 5 star review on both of your air cons. Is definitely handy that you can use the remotes for both units.