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Panasonic ECONAVI AERO CS/CU-Z50TKR (5kw) Questions & Answers
2 questions from our users
Pride T.asked
My aircon compressor (outside unit), from time to time doesn't seem to be running properly. It has happened a couple of times and now it has happened again. I have tried changing modes and even turning the main power off. Also the fan
to the compressor is only spinning really slow. Any ideas???
1 answer
Panasonic Australia C.Panasonic
Hi Pride, best to check with your energy company that they haven't reduced the power during hot weather conditions in Australia, this could explain the symptoms you mention. Alternatively you can contact our customer service team on 132600 for further assistance.
Shaneasked
We have a 50 sqm tiny home with a living/ kitchen area and a bedroom. We had this unit installed today. We have under floor insulation, wall insulation, ceiling insulation and double glazed windows. We have had it set on 28 degrees for the last eight hours and the house temperature is currently 16. Am I missing something here? The installer said it would heat our entire place in fifteen minutes.
6 answers
entire house maybe due to the walls and air flow direction. i usually turn on to 28 and maybe after 30 mins it will reach 18-19 and it is open space for kitchen and dinning maybe 20-25 square meters.
At two o'clock this morning after being on all night the house temp was five degrees Celsius. Not a pleasant experience.
Panasonic Australia C.Panasonic
Hi Shane, apologies for the information you were provided, a split system is only designed to heat / cool the room it is in. You could find a problem if the unit is oversized for the application, once it reaches temperature (which can be very quickly in an oversized capacity), the unit will shut down. We would recommend using our sizing wizard guide app to confirm the unit size you require. https://www.panasonic.com/au/air-conditioning/learn-more/not-sure-what-size-air-conditioner-you-need.html
You can also contact our customer service team on 132600. SB
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