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Reviews

3.5

15 reviews
5
(9)
4
(0)
3
(0)
2
(2)
1
(4)
  • Build Quality
    3.0 (3)
  • Value for Money
    2.0 (3)
  • Ease of Use
    3.3 (3)
  • Cleaning & Maintenance
    3.0 (3)
  • Room Type
    • Living/Dining Area (2)
  • Noise Level
    3.3 (3)
  • Heating / Cooling Speed
    3.0 (3)
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Rick H.

Rick H.Greater Melbourne (Inner), VIC

Don't waste your money or time

published

System puts out air about 5 degrees cooler then the air going in but according to the so called technician that spent about two minutes, the our side unit is OK so bad luck, suck it up and put up with it, pathetic at best.



December 12th 2022 Update: Full of crap

So their so called technician who came out, sent report to Panasonic with incorrect information so, get call from Panasonic saying nothing wrong hahaha, have request to have someone with any idea about split systems to come and do a decent inspection, problem with Panasonic is they don't exist.

Purchased in October 2021 for $2,700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
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wilgreg

wilgregPerth, WA

  • 2 reviews

Fan on / off

published

Why does the fan keep going on and off it drives us mad ! We have 6 other aircons different make where at night you turn down to quiet and the fan just keep running very quietly. Lucky this one is not in our bedroom! As I would throw it out. We were advised that the new 7.1 kw unit was the quietest on the market.
Not at all happy .
Greg

Purchased in April 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Living/Dining Area
See all answers
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Wilgreg, thank you for the review, please contact our customer service team on 132600 and we can try and assist you with getting the best from your air conditioner.

Lea

LeaIllawarra, NSW

  • 6 reviews

So glad to have on those hot days.

published

Bought this unit due to the excessive heat we have experienced over the last few summers.
Cools down efficiently & quietly. Haven’t noticed any huge increase in power bills, cools down large living area & whole house if all windows & doors are closed to stop cool air escaping.

Purchased in February 2021 for $1,250.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Good
Room Type Living/Dining Area
See all answers
Split System Air Conditioners

Find out how Panasonic ECONAVI AERO CS/CU-Z71TKR (7.1kw) compares to other Split System Air Conditioners

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Worst customer service

published

I bought a brand new air conditioner on 9 January 2022 and got it installed on 18 January 2022. Since then air conditioner did not run for five minutes. Panasonic is not giving me replacement air conditioner whereas sending technician again and again to my place. Technicians are unable to fix it but doing experiments.
Despite spending $1669 for air conditioner I am not enjoying it in Canberra's hot summer.
I will never buy any Panasonic product.

Date PurchasedJan 2022
Haley39

Haley39Mid North Coast, NSW

  • 6 reviews

Efficient, quiet & cool

published

Extremely happy with my new air conditioner - I have a large open home with lots of windows and glass doors and high ceilings. This A/C is super quiet, cools the room within seconds and flows into adjoining areas. It's coped easily during a very hot summer. Easy operation, slimline design which blends into the room nicely.

Date PurchasedAug 2018
Rem

RemDeeragun

  • 2 reviews

Do not buy customer service is non existing

published

Not good my unit has died just out of warranty. Panasonic won't have anything to do with it even though it is consumer law to cover a product outside of warranty if it has not had a reasonable life expectancy. Panasonic won't help because the tech can't find the leak therefore in Panasonic eyes no problem. It does not work I would never ever purchased this product if I knew it would only last 10 months out of warranty. My last unit a Kelvinator lasted 17 years had to replace it because parts no longer available. Replace my unit and stop my family from suffering through extreme heat cause you don't care about your customers. Panasonic reviews are dreadful as a company you need to fix this.

Date PurchasedDec 2012
omoplata84

omoplata84sydney

  • 2 reviews

exceptional unit

published
Date PurchasedSep 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Omoplata84, thank you for taking the time to provide your feedback, we are pleased to hear you have had such a great experience with the units and the installer.

Dale

Dale

  • 7 reviews

Lower costs yet great output

published

This heats and cools our entire 4 bedroom home. Great options to select to keep the running cost down too so no nasty electricty bills anymore yet we stay in high comfort! Very quiet operation too and easy to understand instructions. Modern design fits in well with our decor. We no longer need any extra fans or heaters so more space for us too!

Date PurchasedSep 2018
Megan

MeganPerth

  • 4 reviews
  • 2 likes

So efficient and quiet

published

Such a quiet product with such a powerful motor. I am so glad I decided to go with this rather than a cheaper brand. As is always the case you really get what you pay for and while this might be a bit more of an outlay, it is worth it. Especially if a third of the cost of getting aircon is on the install. Highly recommend

Date PurchasedJul 2018
Split System Air Conditioners

Find out how Panasonic ECONAVI AERO CS/CU-Z71TKR (7.1kw) compares to other Split System Air Conditioners

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Stenny

StennyBrisbane

Very disappointed.

published
Date PurchasedOct 2017
Kwan

Kwan

  • 4 reviews

My idea conditioner

published

I am happy with the unit's cooling or heating. It cools the house promptly. I cant believe how it can work efficently. My family loves it so much. Perfect! I cant live without it. It is running quietly and even cant hear any sound. It is great value of money.

Date PurchasedNov 2017
Nicholas

NicholasMelbourne

  • 6 reviews
  • 2 likes

Awesome aircon - loving summer once again!

published

The good: excellent power and cools the house very quickly on a boiling hot Melbourne day. It has a feature to purify and santise the air. Very quiet unit outside. It was on sale and there was a cash back offer at the time.

The bad: the feature for the fins to move sideays hss stopped working.

Date PurchasedNov 2017
SUB

SUBIngleburn

Very upset about performance!

published

Waiting 2 two weeks to get Panasonic people to come and inspect why it's not cooling. Unit is just a powerful fan. Bought from Good Guys and installed by qualified people. Very bad service and service booked two times. No one contact me yet to solve the problem. Running 4 to 5 hours don't make any difference. Wast of money.

Date PurchasedSep 2017
Craig_Powell

Craig_Powell

  • 4 reviews
  • 3 likes

Fantastic aircon

published

Love this .Installed 1 week ago . So easy to use and cools the house down in a flash. Would highly recommend. Got a great deal from the Good Guys. The unit is really quiet, not like the LG i had which was so load and ate the power up.

Date PurchasedNov 2017
Jayjay

JayjayMelbourne

  • 13 reviews

Nice unit

published

This is our first Split System purchase. This model is brand new and works really well. Its quiet and effective.
A bit of a hiccup at installation, due to the Installer putting in a faulty Circuit Breaker. This installer was provided by the retailer not, Panasonic.
Panasonic sent their repairer, the fault was discovered and the original Installer promptly fixed the problem.
Panasonic customer service is excellent. We cannot fault their manner and efficiency.
Overall very happy with the product and Customer Service we have received.

Date PurchasedSep 2017
Split System Air Conditioners

Find out how Panasonic ECONAVI AERO CS/CU-Z71TKR (7.1kw) compares to other Split System Air Conditioners

Know better, choose better.

Compare all
See all Panasonic ECONAVI AERO Z-TKR Series reviews

Questions & Answers

Trevor P.

Trevor P.asked

ECONAVI AERO CS/CU-Z71TKR (7.1kw)

Is the CS-Z71TKR wifi - Bluetooth capable?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Trevor, yes you are able to add the external wifi controller. For more details please see the following information
https://www.panasonic.com/au/air-conditioning/residential/smart-control-solutions.html

Reg P

Reg Pasked

ECONAVI AERO CS/CU-Z71TKR (7.1kw)

Price, efficiency and colour

1 answer
Traceytray69
Traceytray69

Really efficient price good paid $1000 4.2kw and $200 cash back. White/cream head unit with cream outdoor unit

Lachie B

Lachie Basked

ECONAVI AERO CS/CU-Z71TKR (7.1kw)

Hi,

Is there a way to turn this onto dehumidifying mode? We get a lot of moisture/mould. If it can dehumidify what do I press on the remote? The instructions were not clear in regards to dry mode and the likes. Explain it to a child (even though I am 31).

Thanks

No answers

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