Bought this unit due to the excessive heat we have experienced over the last few summers.
Cools down efficiently & quietly. Haven’t noticed any huge increase in power bills, cools down large living area & whole house if all windows & doors are closed to stop cool air escaping.

I don't know how I survived before I got this installed. Moved into a new house over the Christmas break, during a typical Queensland summer peak. Didn't realise until after I'd moved in there was no air-con in the master bedroom. Shock! Horror! Got onto the Airconditioning Experts and had this little beauty installed. Super quiet while running, cools quickly and efficiently. Low electricity usage and excellent value for money.

I bought a brand new air conditioner on 9 January 2022 and got it installed on 18 January 2022. Since then air conditioner did not run for five minutes. Panasonic is not giving me replacement air conditioner whereas sending technician again and again to my place. Technicians are unable to fix it but doing experiments.
Despite spending $1669 for air conditioner I am not enjoying it in Canberra's hot summer.
I will never buy any Panasonic product.

Does the job faily well, cooled the room on a hot summer day set to 23. Power consumption is excellent. Getting the right setting is a bit finicky and if fan set to Auto it's way too slow. Better to be set manually. Didn't try heating as of yet. I prefer the Mitsubishi units from experience

Extremely happy with my new air conditioner - I have a large open home with lots of windows and glass doors and high ceilings. This A/C is super quiet, cools the room within seconds and flows into adjoining areas. It's coped easily during a very hot summer. Easy operation, slimline design which blends into the room nicely.

A beautifully quiet air conditioner and well suitable for a standard sized main bedroom. Very easy to use and after 12 months use has not given us any problems. It is not an imposing wall unit so blends in well with a modern style room. Cleaning and servicing is a breeze.

I have a fairly large home and the Panasonic's inverter cools all of it. During 40plus temperatures it copes very well. Unlike other models the hand piece is easy to read in English. .other models I have had use signs which are more difficult to read. It also has a sensor for movement in the room and a quiet setting.

This air conditioner was purchased to supplement the single unit that we had in a large open space kitchen, dining room and lounge room area. The current unit is 7 kilowatt and this one is 6 kilowatt. This has been a valuable addition. We often have summer days in excess of 40 degrees Celsius and with both units on low we are extremely comfortable, but most of the time we only have to have the new unit operating and all is well.... We love it... Cheers Linz

We installed a Panasonic 7kw system 18 years ago and we had no hesitation in replacing it with this system it is very economical to run with a 4 star rating and very quiet. It is well priced too.

Not good my unit has died just out of warranty. Panasonic won't have anything to do with it even though it is consumer law to cover a product outside of warranty if it has not had a reasonable life expectancy. Panasonic won't help because the tech can't find the leak therefore in Panasonic eyes no problem. It does not work I would never ever purchased this product if I knew it would only last 10 months out of warranty. My last unit a Kelvinator lasted 17 years had to replace it because parts no longer available. Replace my unit and stop my family from suffering through extreme heat cause you don't care about your customers. Panasonic reviews are dreadful as a company you need to fix this.

All I can say is to previous reviews it's not the unit and read the manual.
This is one of the most energy efficient heat pumps on the market and this model hits a sweet spot for that efficiency. The next model down and up not so efficient.
Getting the right size go 55 to 65watts per cubic meter
They take time to start because they don't want to blow cold air at you also it can be the new energy efficient r32 gas but most heat pumps take time to start.
You can ajust the brightness of the led by pressing I think the up button for 5 seconds it's in the manual.
So if it's not heating it's probably to small for your room.
Which is a shame because this model is a good one.

Great air conditioner and heater. This is our only heater /cooler for our house on the Sunshine Coast. Takes off the chill in those winter months and cools really well in those hot muggy days.
The unit looks good on the wall, not like some of those old boxy wall units. It’s also very quiet.

I purchased the house with the same in 2010 and till today it is with us. The good thing is it is not noisy and cools the small home very speedily.
I had maintenance done as well.

It is not recommended for big houses as you will need separate for separate rooms.

Bought and set one of these up for my MIL based on a having happily owned three earlier models of these air conditioners ourselves. Have only used it through winter so far but it can certainly put out a good amount of heat quietly. The only gripes we have with it is that it takes a good 8-10 minutes from turn on before producing any heat, which is longer than our models take and that to get a given room temperature you need to set the air con at 3-4C higher than you actually want. Otherwise, it is a fantastic product.

This heats and cools our entire 4 bedroom home. Great options to select to keep the running cost down too so no nasty electricty bills anymore yet we stay in high comfort! Very quiet operation too and easy to understand instructions. Modern design fits in well with our decor. We no longer need any extra fans or heaters so more space for us too!