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Reviews

3.8

72 reviews
5
(38)
4
(10)
3
(7)
2
(6)
1
(11)
  • Build Quality
    4.1 (16)
  • Value for Money
    4.0 (17)
  • Ease of Use
    4.5 (16)
  • Cleaning & Maintenance
    4.3 (16)
  • Room Type
    • Living/Dining Area (6)
    • Small Bedroom (5)
    • Large Bedroom (4)
  • Noise Level
    3.9 (15)
  • Heating / Cooling Speed
    4.1 (14)
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Reviewer Photos & Videos

Kate

KateWestern District, VIC

  • 8 reviews
  • 1 like

New home - same air-con

published

We moved house and for our new home chose to have the updated model of the split-systems we had before. They have proved to be very reliable, comfortable to live with, versatile with programming choice. Both instances the installation was trouble-free. In the previous situation we realised that the 3.5Kwh one [we also had a 7Kwh] wasn't operating properly. No problem with the check up and remedy under the warranty terms: some loose nuts in the outside unit were found and the refrigerant needed replenishing. Controls are easy to get used to, and the screen is easy to read.



Date PurchasedNov 2017
Brenda

BrendaNSW, 2300

  • 8 reviews

Cheapest price for Airconditioner

published

Really good unit. I bought it for my bedroom and it's so quiet I sometimes have to check if it's still on. My electrician had no trouble installing the unit & the remote is very easy to use. I use the timer to turn on automatically in the morning so I get out of bed to a nice warm room.

Date PurchasedJun 2018

Does not work, even after 5 tech visits 4 months, not happy Jan. Panasonic promise to fix not...

published

installed May 2018. Does not heat past 19-20 degrees, i nearly froze to death in melb.,
Give me my refund as you promised. Panasonic faulty product... 5 tech visits to no avail...
Promises promises. Still waiting. Stand by your products and customers..been waiting for heat since May, through Melbourne winter...faulty product.



Date PurchasedMay 2018
1 comment
kgee
kgee

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Megan

MeganPerth

  • 4 reviews
  • 2 likes

So efficient and quiet

published

Such a quiet product with such a powerful motor. I am so glad I decided to go with this rather than a cheaper brand. As is always the case you really get what you pay for and while this might be a bit more of an outlay, it is worth it. Especially if a third of the cost of getting aircon is on the install. Highly recommend



Date PurchasedJul 2018
sumeer

sumeer

  • 16 reviews

Good little aircon

published

Panasonic is going good it is very quiet unit, cools the large room ( was told by guys to install the bigger kw unit as room is very big) but it is cooling fine. 2 on and off timers. Took 1 hour to install. Some issues are firstly no back light on remote and sometime makes a ticking noise when shut.

Date PurchasedOct 2017
Carla

CarlaNSW, 2142

  • 6 reviews

Good and energy efficient

published

I bought this air conditioner because it has the best energy rating compared to others the same size. It works great and heats up the room in no time. I still don't understand how the Econavi works though. It also has the Nanoe G function which helps to remove bacteria from the filter.
The only thing that I don't like about this air-con, is that it makes a ticking noise when it's on, and that can be annoying sometimes, I think it's caused by the vibration of the flaps.

Date PurchasedMay 2018
Mebfjb

MebfjbGold Cost

  • 4 reviews

Great for large area

published

Purchased this a couple months ago but had it installed by different company due to installation cost. No complaints at all, just a little noisier than l expected, other than that its great. Remote seems easy enough but l always keep manual handy just in case. I haven't got my electricity bill yet so can't comment on power usage. Had the same unit but the 50TKR installed in the bedroom as well. I only need to put them on for no more than an hour and the room is comfortable.

Date PurchasedApr 2018
C.O

C.OAU

  • 17 reviews
  • 5 likes

Purchased CU-Z50TKR - completely regret it

published
Date PurchasedNov 2017
Wayne

Wayne

  • 13 reviews

Good but expected better based on reviews

published

Bought this unit based on online reviews from public and various other sources. It replaced our 14 year old Mitsubishi unit. It works well but we need to turn the temperature down much lower to achieve the same result compared to our previous unit. Also, the fan is much louder than the old unit.

Date PurchasedJul 2017
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Cyndi

Cyndi

  • 12 reviews

Instructions are useless

published
Date PurchasedJun 2018
Alan

AlanMCLAREN VALE

  • 6 reviews
  • 1 like

Great Small Unit

published

Paid $759 less $100 cashback so nett $659. It is very quiet and effective on heating. Will update the review when the warmer weather comes but so far I can't fault it. I like that as an inverter you don't get the compressor cutting in and out all the time. Our bedroom is 18sqm with 2.4m ceiling and it copes with that area easily. I expect it will earn it's keep in a hot Adelaide summer but all indications to date are positive and I'm happy to recommend it.

Date PurchasedApr 2018
Teelle

TeelleSydney

  • 7 reviews

Love it

published

The unit heats and cools nicely. It is quiet and quick to come to temperature. This is the second Panasonic air conditioner that I've bought, I'm very happy with their customer service and support. No problems with the unit, I've had it serviced and cleaned after owning the old one 2 years, it's still perfect. Very happy. Good price, good unit, good company.

Date PurchasedApr 2018
pam

pamSydney

  • 11 reviews

product is faulty from the day installed

published

The vertical flap didn't swing after installed. Countless email and phone call. Panasonic only give you phone # then walk away. Self manage call to authorised technician came but cannot fix then second tech guy came one month later to fix it. After sell service from Panasonic is Zero. Thanks for nothing!

Date PurchasedFeb 2018
Anthea

AntheaMelbourne

  • 6 reviews

Great cooling and heating for one large room

published

We have 4 of these models on a multihead system, 2 of the 2.5kw and 2 of the 2kw cooling. The 2.5kW are in our master bedroom and lounge and cools them perfectly, as well as pushing out a bit into the next room. The 2kW are fine for the 2 smaller bedrooms too. These are very quiet and we can sleep with them on and set a timer for them to turn on/off. Very easy to use and fan can be directed really easily. We also like that we can control the 4 units separately and this was a big deciding factor for us when comparing to ducted aircon.
Great performance and nowhere near the price tag of Fujitsu etc.

Date PurchasedMar 2018
Dan

DanBrisbane

  • 2 reviews
  • 5 likes

Avoid Panasonic at all cost

published
Date PurchasedMar 2018
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Jerry

JerryLaverton, Victoria

  • 5 reviews
  • 2 likes

Good

published

I bought this a.c. during last summer. I'm happy with four month use. It is silent during Night time. Running cost is comparatively less. Installation cost too much for Ac in Australia. Make sure to buy during offers. If possible Install solar to make running cost more affordable during summer

Date PurchasedOct 2017
Stenny

StennyBrisbane

Very disappointed.

published
Date PurchasedOct 2017
Jaymate

JaymateGold Coast

  • 12 reviews
  • 2 likes

Great technology and desighn needs to improve quality

published
Date PurchasedJan 2018
Lluu

LluuAdelaide

  • 7 reviews

A quiet air conditioner

published

Bought 2 units to get installed at in the bedrooms. Moderate sized (4x4m) rooms. Easy installation with the electrician. Unobtrusive looking unit inside and out. Now up and running and cooled the rooms easily, despite the 39degree temperature out size. The process for setting up timers and air direction was very easy after reading the manual. The quiet mode is actually noticeably more quiet than the lowest fan mode. Would recommend.

Date PurchasedJan 2018
Kwan

Kwan

  • 4 reviews

My idea conditioner

published

I am happy with the unit's cooling or heating. It cools the house promptly. I cant believe how it can work efficently. My family loves it so much. Perfect! I cant live without it. It is running quietly and even cant hear any sound. It is great value of money.

Date PurchasedNov 2017
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Questions & Answers

Audrey

Audreyasked

ECONAVI AERO CS/CU-Z35TKR (3.5kw)

I'm wondering what the temperature range is on the heat setting for this unit. I have a Mitsubishi currently which only allows you to set a minimum heating temperature of 18 degrees. I'm hoping to find a new unit that allows you to set a lower heating temperature of 15 or 16 degrees.

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Audrey, the Panasonic controller goes from 16 to 30 degrees in heating.

Pride T.

Pride T.asked

ECONAVI AERO CS/CU-Z50TKR (5kw)

My aircon compressor (outside unit), from time to time doesn't seem to be running properly. It has happened a couple of times and now it has happened again. I have tried changing modes and even turning the main power off. Also the fan
to the compressor is only spinning really slow. Any ideas???

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Pride, best to check with your energy company that they haven't reduced the power during hot weather conditions in Australia, this could explain the symptoms you mention. Alternatively you can contact our customer service team on 132600 for further assistance.

Trevor P.

Trevor P.asked

ECONAVI AERO CS/CU-Z71TKR (7.1kw)

Is the CS-Z71TKR wifi - Bluetooth capable?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Trevor, yes you are able to add the external wifi controller. For more details please see the following information
https://www.panasonic.com/au/air-conditioning/residential/smart-control-solutions.html

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