The good: excellent power and cools the house very quickly on a boiling hot Melbourne day. It has a feature to purify and santise the air. Very quiet unit outside. It was on sale and there was a cash back offer at the time.

The bad: the feature for the fins to move sideays hss stopped working.

Can cool the house down very quickly with either Auto or Powerful mode.
The air conditioner is very quiet both inside and out compared to our previous air con.
Very easy to use, am looking at purchasing a smaller Panasonic unit for a spare bedroom too.
Would recommend it. Installation through Harvey Norman was very good too

Have only used the cooling a few times so far. This is a 2.5kw and it is quiet and cools our bedroom quickly. The outside unit was installed on brackets and the whole process took 2.5 hours. 5 year warranty on this model.
I know it's early days for a proper review but I will update if I need to add anything.

We bought this brand new panasonic air conditioner rather then buying any cheaper one thinking it would give a good service for at least couple of years. But after using for a month (of course not everyday, may be 10 days the max) it doesn't blow cool air. Its the pick summer now (42°C in the afternoon) and I have a new born. We complained and they said it will take 2 weeks to come and see. I even told them i have a new born (as if they care). Now i go to mall or other places and stay the day with my baby. What can be a worse experience than this?

Unit cools our 6x5m loungeroom down quite quickly and is super quiet. Purchased on eBay through good guys and picked up Unit next day. Got 20% off with ebay deal which brought the aircon down to $1070. Unit is easy to use and am very happy with our purchase. Only got installed today 28/12/2017 so am yet to have any flaws with the unit. Will see how much it increases the power bill with our next bill

Waiting 2 two weeks to get Panasonic people to come and inspect why it's not cooling. Unit is just a powerful fan. Bought from Good Guys and installed by qualified people. Very bad service and service booked two times. No one contact me yet to solve the problem. Running 4 to 5 hours don't make any difference. Wast of money.

I sleep like a baby. It is not noisy, then again I am a heavy sleeper. I got it installed tge same day. I get so cold sometimes I have to turn it off. Because turning it down wont help. My niece loves to sleep in my room. She uses it as well.

Love this .Installed 1 week ago . So easy to use and cools the house down in a flash. Would highly recommend. Got a great deal from the Good Guys. The unit is really quiet, not like the LG i had which was so load and ate the power up.

These were sold to us by a large retail chain in Queensland who seem to be selling heaps of them.
I've seen plenty of new air cons including Mitsubishis and Daikins. These Panasonics are very cheaply constructed. The plastics are very thin and the wall plate is about half the thickness of a Mitsubishi.
5 year warranty, so its a good budget brand but definitely not a quality AC like some of the bigger brands.
Do yourself a favour, download the brochure and compare with a Mitsubishi or Daikin. The soundlevels, air volume etc are all better. The noise output on this 2.5kw is 62dbs! almost twice as long as other brands which are around 58dbs. Also the energy rating is only when using 'EcoNavi' setting, so its not all the time.

This is our first Split System purchase. This model is brand new and works really well. Its quiet and effective.
A bit of a hiccup at installation, due to the Installer putting in a faulty Circuit Breaker. This installer was provided by the retailer not, Panasonic.
Panasonic sent their repairer, the fault was discovered and the original Installer promptly fixed the problem.
Panasonic customer service is excellent. We cannot fault their manner and efficiency.
Overall very happy with the product and Customer Service we have received.