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CS/CU-Z9RKR (2.5kW), CS/CU-Z12RKR (3.5kW), CS/CU-Z24RKR (7kW), etc...KatieMetropolitan Adelaide, SA
- 6 reviews
Everything is great except the control
The heating is great with the fact that it heats outside before blowing hot air into the room eliminating being blasted by cold air in winter and the cooling is great! What annoys me is I have to reach up to the unit with the control to change it even with fresh batteries, my mothers unit did this too so maybe a control receiving panel issue idk
Purchased in March 2021 at The Good Guys Physical store for $1,800.00.
1 comment
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JesseRSydney, NSW
- 9 reviews
Low running costs excellent unit
Very pleased with my airconditioner. I set it to 24degrees and its effective, low running costs and looks good.
Im very pleased overall in the three years Ive owned mine. Excellent in everyway.
Purchased in August 2021 at private contractor for $1,650.00.
1 comment
Panasonic Australia C.Panasonic
Hi Jesse thank you for the great feedback and taking the time to let us know about how great your air con is after 3 years of use.
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Danny.iSouth East Queensland, QLD
- 12 reviews
Best Air conditioner I've owned
Could leave it on all night and all day and won't have any problems.
Would cool my apartment in under 4 minutes and would cool the immeadiate area instantly.
In any conditions this airconditioner would work well and the heat cycle worked great too.
Purchased in August 2021 at The Good Guys for $1,600.00.
1 comment
Panasonic Australia C.Panasonic
Hi Right and thank you for your positive feedback, we do appreciate you taking the time to share your review.
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Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
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Thomas W.Far North Queensland, QLD
Pumps cold air out
Such a fantastic air conditioner and so very quiet. I really love the anti-bacterial filter it has and it's a blessing to set the timer on before I wake up.
Purchased in September 2021 at Aspen Air for $2,999.00.
1 comment
Panasonic Australia C.Panasonic
Hi Thomas, thank you for the feedback and taking the time to provide your positive review.
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The reviewer stated that an incentive was offered for this review
J60913South East Queensland, QLD
- 30 reviews
- 3 likes
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Very quiet, works efficently, great product
Installation was not a problem by our experienced tech, aircon works fantastic - usually use it only on cold during the hotter months, system is very impressive and super quiet. I'm super impressed with this system and have purchased another two for other areas.
Purchased in October 2021.
1 comment
Panasonic Australia C.Panasonic
Thank you for taking the time to provide your positive review and great feedback on your air conditioner.
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The reviewer stated that an incentive was offered for this review
DDPGreater Melbourne (Inner), VIC
- 17 reviews
Works perfectly in Winter not used in Summer yet!
We bought our unit last year and used for winter to keep use cool. It takes a few minutes to warm up every time and makes our living room warm very quickly. I haven’t tried the cooking yet as I realised my apartment doesn’t need cooling because the old bricks apartment.
The internal unit doesn’t have much noises but the outdoor unit creates some noises when operating.
Purchased in Goodguys when it was on cash back offer! Good value, highly recommend!
Purchased in July 2021 at The Good Guys.
1 comment
Panasonic Australia C.Panasonic
Thanks DDP for the review, we appreciate you taking the time to provide the feedback on your air conditioner.
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MonkeyBabyPerth, WA
- 56 reviews
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Quiet, cool, easy to use
Nice and cool for the size we've purchased
Easy to use
Quiet
Inverter is not overly loud
We've done a lot of research before purchasing this model and in the past we've just gone with Fujitsu which is still very reliable but for this price and reviews done, can't go wrong with this one.
1 comment
Panasonic Australia C.Panasonic
Hi MonkeyBaby, thank you for taking the time to provide your 5 star review. We do appreciate the feedback and your review.
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AndrewPerth, WA
- 10 reviews
Great for cooling not so good for heating
I like this 3.5kw system for cooling in summer its great and economical but doesnt heat up in winter properly would probably recommend it if your just going to use it for summer
Purchased in March 2021 at Harvey Norman for $1,100.00.
1 comment
Panasonic Australia C.Panasonic
Hi Andrew thanks for the feedback, please contact our customer service team on 132600 who will try some options over the phone with you to ensure there are no issues with your air con with the heating result you mention.
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John H.South East Queensland, QLD
Avoid tis model
Heap of junk, when it’s on cooling after a couple of hours starts to creek and crack,when it’s on heating you can’t even sleep makes that much creeking noise you have to turn it off.I have a 7kw model just as bad, have had new fan replacement was out balance there’s a fault with that model, avoid Panasonic.
Purchased in September 2021 at Harvey Norman for $800.00.
1 comment
Panasonic Australia C.Panasonic
Hi John, sorry to hear about your air conditioner, please contact us further to resolve this for you. 132600.
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Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
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Hannah vuIllawarra, NSW
- 3 reviews
- 1 like
Efficiency and quiet
Love our air conditioner. Have it installed in our bedroom, run smoothly, very quiet, warm up or cool down the room very quick and not cost us a lot of electricity to run. Highly recommend
Purchased in August 2021 at Domayne NSW, Warrawong for $800.00.
1 comment
Panasonic Australia C.Panasonic
Hi Hannah, thank you for your very positive review on your air conditioner. It is great to see you are so happy with the features and are seeing the benefits of the low power consumption of the unit.
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The reviewer stated that an incentive was offered for this review
Alugra DronesSydney, NSW
- 5 reviews
- ECONAVI Reverse Cycle Inverter CS/CU-Z21RKR (6kW)
- Verified purchase
Great air con
This A/C works great. It effectively cools the living room, kitchen and bedroom. It works nicely in extremely hot weather. The timer feature is good. It's powerful and so far it has no faults.
Purchased in October 2021 at Harvey Norman for $1,500.00.
1 comment
Panasonic Australia C.Panasonic
Hi Alugra thank you for taking the time to provide your very positive review. Hopefully your air con will also keep you nice and warm with this winter!
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HaydenCPerth, WA
Nanoe-G has started making a squealing noise. Purchased from HarveyNorman 3 months ago, minimal use, quiet and effective
Aircon has been used for cooling only and nearly always when it has been running, we use the lowest fan speed as it cools our room very quickly, quietly and effectively.
The indoor unit has just started making a squealing/ bad squeaking noise and has got progressively louder (when running the unit two evenings in a row). However once the nanoe-G is switched off the noise completely stops, so this is obviously the problem.
This has been the first issue with the unit, but is definitely not a nice sound and feel this shouldn’t have happened when the unit has had so little use.
Apart from this, it is easy to use and the two separate off timer options are a handy feature.
Purchased in December 2021 at Harvey Norman for $750.00.
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Brad Mcsydney
- 8 reviews
- 7 likes
Super Quiet
Love this Air con, super quiet sometimes forget it is on. Very simple to use, heats well as well as cools very fast. Sometimes in the middle of winter the heating takes a little to start I think this is the way it should work. Installation was a half a day process. Best air con I have owned.
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Melza
- 6 reviews
- 1 like
Great system
No complaints, works well, has an area of 3.5m x 11m to cover (open plan lounge-dining-kitchen). Im not a fan of the summer heat, so this thing is cranked up non-stop all day and all evening late into the night (sometimes if it's real hot, we leave it running all night too). Once you turn it on, it heats/cools quite quickly.
Easy to use, mum has a Panasonic too which is why i went for the same brand (hers is 18yo with no issues yet). Would definitely recommend it with a big thumbs up.
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Ryan N.Melbourne
- 5 reviews
- 1 like
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Excellent AC!
We have installed this AC in our bedroom for about 1.5 years so far, using both in winter for heating and cooling in summer. This is a very quiet AC and works well. Heating and cooling both happens quickly, even our bedroom is fairly big. It's also very cost efficient. I don't have any negative thing to say about it!
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Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
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MaydayNorth Queensland, QLD
- 9 reviews
- 1 like
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Happy with my decision
My unit is quiet. It is quick to both heat and cool. It has great star ratings. It installed quickly and easily into same place as other branded air con was with no install issues. Easy to use however i wish they had a sleep timer. Not really an issue but i always found it convenient to set my last air con for an hr to cool before going to sleep and if i woke up through the night too hot or cold could just press sleep knowing it will switch off but with this one you have to select an off time, not easy to do in the dark. Not a major issu...Read more
e but it would be a nice option. I set both on and off times for when i think i will need it and that works for me. As i said it is quick to cool, i live in a climate where geckos get into outdoor units and often destroy air conditioners, i have been advised the panasonic have overcome this by coating the components with silicone for protection. I have yet to find out if it works but was told this by a retailer and the installer, price wise its in the same category as other brands, all seem to have specials and i got mine through the installer, but as it turned out i could have got it cheaper through retail store. At this stage I will be replacing my others when required with panasonic as i feel i can rely on them. My other branded ones have all had warranty issues and then break down again, i have replaced them all with the same brand as i felt they were a good brand but i feel they are failing me now and the brand reputation isnt as good now so i am giving panasonic a go now. So far so good.Similar opinion? Write a review on ieatwords.com.au!
TrinityBrisbane
- 5 reviews
Works perfectly
It's a good quality product and works really well! Can be just slightly noisy at night when you're trying to sleep but the sound doesn't bother anyone too much. Takes a reasonable amount of time to heat up or cool down the room. Purchased for many years and it has never malfunctioned. Works extremely well and Panasonic is a reliable brand.
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- ECONAVI Reverse Cycle Inverter CS/CU-Z18RKR (5kW)
- Verified purchase
Crappy Service from Panasonic
This was a good product till it works, Mine broke after 1 year from install and panasonic doesn't have parts locally, and they don't know when the parts arrives to Australia, their customer service is really crappy and never received call back though they promise to give updates.
I would never buy panasonic air conditioner.
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T WestPerth
- 5 reviews
- 2 likes
Reliable and efficient
This air conditioner is reliable and efficient. I heat a one bedroom apartment within half an hour to a pleasant temperature. In summer, it is efficient to cool the apartment. Electricity bills do not increase drastically when I use the air conditioner for a few hours at a time during the cold or hot months.
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BethanySydney
- 12 reviews
- 6 likes
Fantastic air conditioner
Such a fantastic air conditioner and so very quiet. I really love the anti-bacterial filter it has and it's a blessing to set the timer on before I wake up. It heats up very quickly that I really don't need to have it running for very long. Great AC, highly recommend!
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Questions & Answers
Shotangasked
Hello, I have the Z12RKR and the Z09RKR installed in the kids bedrooms 3 years ago. The first nights we used them they would not cool consistently. It would start off at a correct temp, then warm up over the night. We followed the instructions carefully. They were on cool mode, econavi off and fan on auto. After trying multiple combinations we were never able to get the rooms to stay at a constant temp. We rang the installer who advised that we shouldn't use auto, as it doesn't keep the room consistency cool, but to use a low fan setting. Which we have been successfully using since.
The other day I was cleaning the filters and noticed huge amounts of mould growing inside the unit. The last clean and service was conducted 15 months ago. I rang the installer who stated using low fan settings typically contributes to mould growing, and seemed to think it just needed a clean and service.
I feel like this is a no win situation if I follow what has been advised. What settings should I realistically be using to keep the unit clean and actually cooling at night? Has anyone else encountered this?
I feel auto at night should work when econovi is off?
I understand all units need regular servicing. However I cannot believe this amount of mould would grow in such a short amount of time unless something is wrong. None of our other brand of air conditioners we have purchased in our properties over the years have behaved like this. Thank-you.
1 answer
Panasonic Australia C.Panasonic
Hi Shotang, thank you for your query. Mould build up is due to the environment. Running the unit on any particular mode will not add to this or remove it. We would recommend frequent cleaning of the filters, but also of the whole unit.
Auto will detect the temperature and the unit will ramp down accordingly, and when the temperature rises, turn back on. This is why it would have been suggested to use the product in manual mode, to have the unit consistently running the whole night.
We would recommend at the end of each summer running the unit on a heating cycle (if it isn't used on heat in winter) to dry up any stored moisture within the unit.
Keithasked
Where to buy and price and who to install and how much?
1 answer
Panasonic Australia C.Panasonic
Hi Keith, thank you for your enquiry, the model you have mentioned is no longer available on the market, but we have a newer generation with many great functions and features. Please see all of the details here, including where you can purchase this unit. We also have a great app to ensure you are getting the right size air conditioner for the room, we highly recommend this prior to purchase of the unit. If you have any questions please reach out to our team on 132600 for further assistance.
https://www.panasonic.com/au/air-conditioning/residential/single-room-air-conditioning/premium-reverse-cycle-wall-mounted-split-system.html
mordsterasked
ASTG18KUCA
Can you please advise what is the highest possible level this unit may be installed on the the wall? ie. What is the necessary clearance from the top of the unit to the ceiling? As I've noticed the unit expands outwards (not so, much upwards) during operation
thanks
2 answers
This is a question for the installer or electrician but mine is installed quite high up with about a open hand space to the ceiling. I was told this will be ok and I hope it doesn’t cause any issue down the track.
Thanks, is that for this same Fujitsu designer model? When it operates, the front panel extends forwards and up. Is your hand distance enough for this?
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Panasonic Australia C.Panasonic
Hi Katie. Thanks for taking the time to provide the feedback. Your remote should work. Please contact our customer service team on 132600 for further assistance.