Panasonic Econavi NA-FS85G3WAU / NA-FS95G3WAU Questions & Answers

If your not going to lose money on it..ditch it asap.It rusts out very quickly,is a lemon,buy a real washing machine,not Panasonic.Tech help,is hopeless,they told me to buy another brand.(Auckland).What does that tell you.?

Get rid of the Panasonic asap,it's a lemon,just waiting to breakdown,or rust out.Buy a decent brand of washing machine, Panasonic does not make good washing machines.Their Auckland office tech advisors are rude,arrogant,in fact even they told me to buy another brand of washing machine,after they issued me a refund.What does that tell you about the brand name.?

This machine is useless we r on tank water got to watch it like a hawk keeps tipping water in on rinse cycle because the loads on uneven

I have a 16kg Top loader Econavi NA-160H6 and this beeping U is so irritated!!

Hi,thank you for your advise.

Not a tech,but from laymans view software/hardware malfunction,go to Panasonic and insist they fix it,if not go to media,blogs,Panasonic Japan and tell them your annoyance machine has failed.Hope you have better joy than me,with ours,as Panasonic N.Z were useless,rude,arrogant.Reurned my machine got a refund,bought Electolux.(works atreat)Panasonic make LEMON washing machines it seems.

Thankyou but i have now purchased one.

Run a empty load dosed with white vinegar..maybe it's mold ... don't know ...i would still ring Panasonic..i am sure they would try to help still... good luck...

I have been in touch with Panasonic and after the first somewhat stupid response, someone from there has solved the problem. Apparently, the residue is mould!!! So ran the hot water wash a couple of times and then the air dry function and it is definitely a lot better. It seems they recommend using the air dry once a week but with the cost of electricity I may have to do it once a month and hope I keep on top of the problem. Never, ever had mould in a washing machine before!!!

I have the same problem and i was going to see the manufacturer as it is still under warranty. And if they don't cover these then possibly the manufacturer would know where you can purchase a replacement.They are a very bad design and are very easily broken.

im interested to know what you did with this, both my hinges have broken, this is the worst design for a lid.

Yes, this happened to ours too - plastic casing in hinge area cracked and broken. 11 months old machine still under warranty. Panasonic were very difficult refusing it was a warranty issue. Spoke to 3 levels within Panasonic, all adamant we had caused damage. Very frustrating. Different outcome once we got a repair man in. Warranty job. Won’t buy Panasonic again

Seems to be a strange issue. I have never had this issue. Depending upon which model you have three towels (even when wet) which would be less than 8kg. Have you checked your settings or seen the manual regarding this? I usually go for the pre-set quick wash and other programmed settings and seem to be working alright in terms of water level etc. If within warranty, try to give Panasonic a call but again their customer service is less than ideal.

maybe check that the machine is level. The level bubble needs to be inside the circle.

Thanks for the suggestions.
Yep, machine is perfectly level :-)
Have tried the set settings, and self-selected settings, but in every case we get multiple fills/rinses, then the machine beeps and shuts off when its still full. We'll give Panasonic Customer Service a try.

I'd give Panasonic Customer Service 132600 a call. They might have them or be able to direct u to the nearest stockist

You might wish to ring Mayne and Cochrane. They may have the filters themselves or can arrange to order one for you.

I actually had the same problem at the faucet end, but it turns out I hadn't tightened it enough. I tightened it a bit more using a spanner and it was perfect.

I just went back to where I got it and its going tomorrow had same issue sick of it and yes its not to be trusted ... Bad idea its trying to self level and it cant. I did two blankets and no issue. Yet a small load cant cope. I just kept moving clothes to middle untangle them and put on spin and it still sometimes fills again. How long ago did you get it? Is there a way we can talk private via this product review site I dont know if its posslibe? I leave for o/seas wed so will not be around. I'm happy to talk if product review wants to give you my email.. Get rid of it I did today well tomorrow organised today. But what to buy. I got a nearly 2000 dollar machine will see how that works.

hi Margaret.

I'm so sorry, I just saw this message. A month late!! I've had nothing but wonderful from my machine still, so I can't answer your question. I will say that I only do med/large loads, and I always select my options rather than using a "set" program, and, I hope your problem is already sorted. I can't believe how unreliable these essential and expensive appliances seem to have become, it's so disappointing.

Its not a good machine I am thinking read trying to swap it but others seem worse dont waste your time with lid it folds in half its not an issue probably a foot just bit bigger than a ruler old wooden we had at school.
But if its full and out of balance keeps filling and filling and filling endless to try balance itself useless keeps doing it for hours ... Water not hot just above body temp. Tony

I wrote a reply froze submitting so here maybe you get two. It is not a good machine none of them are this was best as far as reviews go. Lid just a bit bigger than ruler 12 inch so 14 or so rest folds not one piece when open. But water issues not hot enough on hot just above body temp. Out of balance keeps filling and filling and filling trying to correct level flawed doesn't work useless machine regret it

I would really appreciate it if someone could please measure from the floor to the top of the lid when it is fully open. I have a limited space to fit it in and I need to make sure the lid can open. The 12-14" answer above gives me an idea but I am down to cm left in space here so want to be as accurate as possible.

In case anyone ever needs to know this it is 2330mm high with the lid up.

I put it through the druey and then just use a lint brush....

but its usually caused by what youre putting with your clothes (other fluffy clothes, or something in pockets etc) not caused by the washing machine

I hope that helps

I have never had a problem with my dark washing being covered in lint.
Maybe something was amongst the washing you washed?

You could need to clean out both the filters in the washing machine. I clean mine every 2 -3 washes depending on how big the loads have been, but they do fill up pretty fast. Id say its probably from that

This is not a problem that I have encountered.
Seems kind of odd.
Maybe contact Panasonic?

no i havent had this problem at all. If you are definitely replacing it correctly i would call the store you bought it at :)

I have this machine and think it is great
your problem with the filter
when you put the filter in the slot pull the filter up so it clicks fixed the problem for me

regards
Michael

Hi
I don't find that this happens with all clothes mainly the smaller items.
I think it happens as there is no agitator.. It is not a huge problem but can slow one down.
My towels are never tangled.

Tamn Chad is correct, mine dont do it too bad, the smaller the wash the more it happens, but its because of the no agitator (the thing that sticks up in the middle)....you cant just have to weigh up whats most important, bigger loads with a faster cydcle, or less muddled clothes after the wash.

but again, i really dont have this problem.

im still reallllly realllly happy with this machine

It is a large machine with a lot of clothes so I expect some to get tangled but it is not a problem for us. We just lift them out gently and place them in the basket and untangle as we go. not really an issue, doesn't seem to stretch anything.

Water level and temperature, length of wash, spin and rinse can all be manually set prior to pressing start. This pre-empts the weighing of the load and automatic settings made by the machine if it is simply turned on. Otherwise, you can choose the water temperature and the style (cotton, delicate, bedding, quick wash, baby care, etc.) before pressing start and letting the machine weigh the load and choose the water level, number and length of wash, spin and rinses by itself. Hope this is helpful.

They claim about 23 min on small load but will be about 36 to 38 min minimum with at least 1 or 2 rinse cycles. Unless mine was faulty you are taking a risk

Thank you Bert G

You just hit start and then keep pushing timer delay until the required hours.