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17 questions from our users

Margaret

Margaretasked

NN-CF770M

Can I cook with oven and microwave combined or oven, microwave and grill combined putting in my own temperatures and time.
It seems I can only cook with grill and microwave combined. Disappointing.



1 answer
Piajess
Piajess

Yes, you're right from what I can see in the manual. However, I have cooked cakes using microwave followed by convection and they turned out fine. But it is just as easy to just cook with convection for cakes. The combination function of microwave and grill works ok too but only for things that need browning or crisping.

kym

kymasked

NN-CF770M

How do you cook pastry using the convection oven?
My first try at cooking home made sausage rolls ended with the tops burnt while the bottom went soggy and fell apart

3 answers
Piajess
Piajess

Haven't used it to bake pastry, but I find that cooking cakes etc. works best if you use one of the racks. I have reheated pastry using convection and they worked out fine. Hope you have better luck next time.

Piajess
Piajess

Have now cooked some sausage rolls in this oven and found the following : use the black tray that comes with the oven and don't try and fit too much on it. Cook at 200 for 30 to 35 min on the lower oven rung and reverse the tray half away through. Don't use baking paper and be sure to preheat the oven. Hope this helps. I used a fairly firm chicken meat mixture and fortunately they came out quite crisp.



kym
kym

Thank you so much, I did use baking paper, and had the oven on 180.
I will try again this week using your method.

Amanda

Amandaasked

NN-CF770M

Is it safe to put this microwave oven on top of my vertical freezer?

2 answers
Piajess
Piajess

Dont see any reason why not. I'd suggest you put a sheet of laminate or MFD between the freezer and microwave. The oven doesn't seem to generate a lot of heat from the bottom.

Panasonic
Panasonic Australia C.Panasonic

Hi Amanda, you need to understand where the compressor is within your freezer and if the area you are placing the microwave gets hot what issues it can cause. Please refer to the operating instructions for the best placement of the microwave.



Jese C.

Jese C.asked

NN-CF770M

How does this microwave work ?

2 answers
Piajess
Piajess

Not quite sure what you mean. It works well, with separate functions for microwave, convection and grill. With a flat bed it means you can cook more items at once (eg. 2 bowls of soup or large casserole dish) as there is no turntable.

Panasonic
Panasonic Australia C.Panasonic

Hi Jese, do you have a copy of the user manual? If you have specific questions after reviewing the manual, please contact our customer service team on 132600.

paddy k.

paddy k.asked

NN-CF770M

My 3 year old Genious inverter 1100watt. Has just Melted a hole in the side of a pyrex glass container!! Set it on sensor reheat with 200 gm of butter sauce in it . Lid melted and smoke was leaking out. The glass has melted and started to form a droplet...lucky i was there, have the microwave and dish as it happened yesterday. Replaced the oven

No answers
Sandra F.

Sandra F.asked

NN-CF770M

Just wondering what the glass tray is for? Also can I get a wire rack to put in the oven tray

2 answers
Cheryl
Cheryl

I always leave the glass tray in and put my cooking container on it as I would a “turntable”. Just look for a wire cake cooler rack to put in the oven tray but be careful of the height.

Sandra F.
Sandra F.

Thanks

Paul

Paulasked

NN-CF770MQPQ

My Panasonic NN-CF770M flatbed Inverted microwave has stopped heating. What could this be

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Paul, sounds like a fault with your microwave. Please contact our customer service team on 132600 for further assistance.

Chris

Chrisasked

NN-CF770M

How do you clean the top? It seems the grill on top is not removable.
I have the manual and read the instructions but nothing on cleaning the top.

3 answers
D.Kassey
D.Kassey

just pull your hair out i rang them they could not give me a answer you would have thought they could have come up with a better way like making the grill removable happy days
darryl

Chris
Chris

Really? That's crazy.
I thought my husband was joking when he said the grill on top was not removable.

Panasonic
Panasonic Australia C.Panasonic

Hi Chris and Darryl, some information you may find helpful on cleaning tips is located on our website.
http://eng-au.faq.panasonic.com/app/answers/detail/a_id/31994/kw/clean/p/1638

Dorz

Dorzasked

NN-CF770MQPQ

Why has this model been discontinued?

2 answers
Paula
Paula

I have no idea? Better ask Panasonic that question. I would say they have brought out a newer model ??

Panasonic
Panasonic Australia C.Panasonic

Hi Dorz, this is still a current model.

Lili

Liliasked

NN-CF770M

I’ve inherited one of these in a new home. It has no instruction book and is there a trim available? I have no idea how old it is.

No answers
ColinW

ColinWasked

NN-CF770M

How do I clean the exposed heating (glass?) elements in the top of the microwave. The butter ‘exploded’ all over the place and I’ve cleaned the door, walls and the bottom but what about the ‘top’?

No answers
Bonnie07

Bonnie07asked

NN-CF770MQPQ

Hi I considering purchasing this model microwave and wanted to know if you offer have an option with this model for a left or right hand opening??? or do they all open to the left?
thank you Dianne D

No answers
Eo2

Eo2asked

NN-CF770M

Do you use the glass tray on the flat bed while cooking in the mircowave setting?

4 answers
Hatchet
Hatchet

I have not tried this, I use the wire racks.

Sam
Sam

I tried using the glass plate but it caused the cups, plates etc to overheat which I felt was a bit dangerous so now I put paper towel on the bottom of the microwave and place the cup, plate etc on that. Seems to work rather well. Also I believe there is a major technical issue with my microwave as it now turns the light on by itself and I have a lot of trouble turning it off again. I am going to have to throw the microwave to the trash as it is just too dangerous to keep.

ClosetheFridge
ClosetheFridge

I nearly always used the glass tray but cooking time is insanely slow

Tstaadt

Tstaadtasked

NN-CF770M

Bought this oven about 15 months ago. Just reheated a bowl of mince meat for 2 minutes and the inside glass on the door shattered. Any ideas or similar problems?
Thanks. Tom in Newcastle

2 answers
Sleepy
Sleepy

Good grief! Never had this problem on any of my microwaves. The only problem on mine has been with the door opener. I took microwave back and it was replaced as it was only two months old. The door opener was catching again and my son had a look. Played around with it and it's fine now.

Chas
Chas

Your problem sounds like a manufacturing rather than a design defect. I wonder if there are safety issues as the inner window has a protective screen to prevent harmful microwaves from escaping - and it is broken. Get Panasonic to investigate this. If you are lucky they might replace it? Good luck.

Loulabelle

Loulabelleasked

NN-CF770MQPQ

Purchased this oven 4 months ago. Has never worked properly when using as a microwave. It is useless and is totally inconsistent on this function. The two main microwave functions I want to do are to cook rice and cook a bag of microwave popcorn and it can not do this. Sometimes it cooks fine and most other times not at all. I have taken it to be checked and the recommended repair shop for Panasonic say they have run all the tests and can find nothing wrong. Is my problem with the microwave part of the oven that this model has the exposed element at the top? Any suggestions would be most appreciated.

3 answers
Paula H
Paula H

Hi Loulabelle, I only ever cooked rice in a microwave rice cooker and had to stir continually during cooking, otherwise it never cooked as evenly as in a microwave that had a turntable.

YoRuis
YoRuis

Hi Loulabelle, I didn't cook rice in mine and cooking popcorn was impossible with 2/3 of the bag uncooked and the rest either burnt or partially popped. We no longer use this model and have reverted to one with a turntable. I think Panasonic should stop selling it as it's largely a dud. I am sorry that you got stuck with the same problem as us.

Chas
Chas

You have hit the nail on the head. The consistent complaint is the inconsistent functioning of the microwave unit. There probably is nothing mechanically wrong with the unit itself - so the workshop test will always report a normal functioning machine. In practical terms I found that the microwave does not heat reliably or uniformally. This I suspect is due to inferior distribution of the heat producing microwaves with the inverter technology compared to the turntable. I found that best performance in my machine was at the back of the microwave cabinet. Placing the food to be cooked asymmetrically is "probably" better than symmetrically. I wonder if the inverter technology has been only laboratory tested and not kitchen tested. I hope that this information helps.

Mirei

Mireiasked

NN-CF770M

After I used oven for one hour last night, I can't use microwave. When I press start, it stops and cool comes. I thought I only need to wait one hour the most. It's already over night and still not working. I think we bought about one and half years ago. I hope doesn't cost too much to fix it.

2 answers
Bob Rudge
Bob Rudge

If you live in Australia you have statutory rights which exceed the manufacturers warranty.Make a claim and don't take no for an answer

Mirei
Mirei

We are told by Bin Lee. 6months out of warranty and we have to pay $85 to check it. Then we have to pay for fixing fee. So we don't know how much totally cost for it. It might be cheaper to buy new one?

JoZep

JoZepasked

NN-CF770M

Hi, I would like to know if tis model has an exposed element at the top of the unit?

1 answer
Bob Rudge
Bob Rudge

Yes it does . The oven is ok on convection but is hopelessly slow on microwave. That's the reason they are discounted

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