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Microwaves Buying Guide

Our buying guide will explain which type of microwave would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

2.5

73 reviews
5
(9)
4
(16)
3
(5)
2
(18)
1
(25)
  • Build Quality
    4.3 (6)
  • Value for Money
    4.2 (6)
  • Ease of Use
    4.3 (6)
  • Cleaning & Maintenance
    3.3 (6)
  • Noise Level
    3.8 (6)
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Don't Waste Your Money

published

Possibly the very worst appliance purchase I've ever made.
First unit failed within 4 months. The griller just stopped working (that's the convection operation BTW).
The brand new replacement has now failed 19 months later. No lights, no power, no nothing.
Whatever the sales person tells you, Inverter technology is a joke. It takes twice as long as it should to cook anything. And then not evenly, like you get with a turntable.
Convection function is basically a griller. What that gives you is food that's burned to a crisp on top but not cooked properly. Nothing by comparison with the excellent Sharp and Samsung units I've owned previously.
Will NEVER buy another Panasonic appliance.

Date PurchasedJan 2015

Worst buy EVER

published

I have just bought this Convection oven from Harvey Norman.

I have used it twice once for chicken pieces, took so long to cook them they were dried out.
Tried to do the veg on Micro wave, took 3 times as long as a ordinary Micro wave.



Used it to do cheese on toast using the grill, took 8 minutes to even brown one side of the bread, 8 minutes and the cheese had not even melted.
I ended up with bread so hard it could be used as weapon.
Does not seem to have enough heat in it.
I want to send this back.

Date PurchasedNov 2016
Hatchet

HatchetWide Bay-Burnett, QLD

  • 8 reviews
  • 6 likes

Excellent Product - I Love it.

published

I have had this microwave almost 4 years and it is the best I have ever had. I find it does everything I want. I use it every day and can't imagine being without it. It heats up so quickly for grilling & roasting. It is easy to clean and looks very smart.

Date PurchasedJan 2013
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Sam

Sam

  • 2 reviews

Worst microwave ever

published

Door button does not work properly so light stays on inside microwave which means it won't start cooking until I manage to make the light go off. door is hard to close. It is inconsistent in the way it heats even when the same temperature and times are used. I have always loved the Panasonic brand (microwave, tv, DVD player) and this microwave was purchased to replace an older Panasonic microwave but never again. I will start investigating other brands from now on. Whatever you do - do not purchase one of these microwaves.

Date PurchasedMay 2015

unrepairable

published

After only 4 years this microwave failed completely, took it to the service centre and after being in the workshop for over 2 months and replacement of most of the major parts including the magartron, inverter and power supply, the agent still can't get it to work.
they finally gave up.
These are not inexpensive to buy and I expect more than 4 years service out of an appliance that costs so much. I did like the way it cooked and was easy to use.
I have had many different Panasonic items through the years and all have been excellent, some still in use after 20 years.
Unfortunately Panasonic has lost its quality.
Unlikely that I would buy anything else of this brand, without a lot of thought.

Date PurchasedJan 2012

Never buy the NN-CF77OM

published
Date PurchasedDec 2014
Sharon

Sharon

  • 2 reviews
  • 1 like

Faulty, and service was terrible.

published

Oven did not operate from the date of purchase. Spent most of the first 6 months trying to have it repaired. After this period of time and three returns to repairers, it is working. I was allocated a specific "case manager". He was rude and combative, and did not and follow through as he assured me he would. Because of the very unsatisfactory service and poor performance of this appliance, I feel reluctant to deal with Panasonic ever again.

Date PurchasedSep 2015
MartyC

MartyCAU

  • 33 reviews

Useless Microwave - Never again with Panasonic

published

Very disappointed. I've had 2 Panasonic Televisions over the years and love them both. Lord knows where the Panasonic ovens are mad because they are complete garbage and embarrassment to the Panasonic name.
I bought mine last month for $329. The store claimed the RRP was $719 but I think thats highly exaggerated. Even at half price I feel ripped off.
The issue is that the microwave only works for 5 - 10 seconds the switches off with a message on the screen saying 'COOLING'. From reading these reviews, it appears this is a common issue.
I really wish I had read these reviews prior to purchasing.

Worst micro ever made.

published

Horrible, horrible hair-tearing-out machine. Do not buy. Repeat DO NOT BUY almost nothing worked from a week after purchase. I am writing this because its the only thing I can do to make me feel less ripped off. I have tried everything to make it work including rebooting, reading all instructions re trouble-shooting. Just stay away from Panasonic.

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Max

MaxBundy

  • 4 reviews
  • 5 likes

terrible microwave power and short life span and

published

bought this to replace an LG we had had forever, and regretted it from day 1. the convection feature is ok, but the power of the microwave is terrible. 90second 'quick oats' takes 3.5 minutes to cook. Last night ours blew up after 16 months - if you buy this make sure you take out the extended warranty!

Crap

published

Not even 4 months after buying this, it has stopped working, tried to cook my porridge one morning, and it just decided not to work, it starts to go for about 3 seconds, then stops, and proceeds to cool down as if it has been going for a long while, not happy at all, we hope they just take it back and we will look at other brands.

Sleepy

SleepyLower Hutt

  • 2 reviews

Useless

published

Bought this microwave October 2015. Within four weeks the door wouldn't open properly. Took it back to Smiths City and they replaced it. No problems! Now the open button won't work. Back to the shop again. On a brand new appliance I think this is not acceptable. Not sure that I want it replaced now. I will see what they come up with when I take it back.

Paula H

Paula H

  • 2 reviews
  • 1 like

Not happy

published

Purchased the Panasonic NN-CF77OM in Oct 2013, installed it in Dec 2013 into a new kitchen and it is now kaput! Door opener not working properly and the microwave function not working at all. Do I really want to spend $$$ on repairing a unit that has lasted only 2 years or put money towards a new microwave - which will definitely NOT be a Panasonic!

Inconsistent heating of standardised bowl of oats in water.

published

Found variable heating of water in bowl with same power and time setting. I suspect that with the inverter technology there are blind spots in the oven where there is no/little microwave heating, as the cause of the problem. The turntable of non-inverter microwave ovens allows an even exposure of the food product. Found that the microwave heating was more consistent at the rear of the oven cavity in my machine (least consistent in the middle of the oven cavity). Have not used the grilling element much as it proved to be too weak compared to our conventional stove oven. Purchased 2015.

Roy Wittert

Roy Wittert

  • 3 reviews
  • 4 likes

Very disappointed

published

We have not had this Microwave more than 3 years. Our previous Panasonic lasted close to 8 years. We have the same H97/98 error, sparking noise. Will check repair cost. Time for a new brand! This product is a lemon - Panasonic should have done a recall. Make them pay - buy other brands.

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All reviews of convection microwaves are bad

published

Very disappointed. My old Panasonic genius was perfect, perfect, perfect. 15 years of constant use, oven and microwave.But the new one less than 12 months and now door issues, no internal light, bad. But what to buy now? All the reviews are critical of convections microwaves. They are so heavy it is a real drag returning them.

YoRuis

YoRuisCoalgate

No 'quest for zero defect'

published

Bought one in May 2014. Broken by Oct '15. Convection cooked a chicken. Guess the steam fried the electronics. When the cooking was done, I opened the door and it just lost power completely and won't turn back on. Warranty too short. Very disappointed in Panasonic after loyalty to the brand for years. I would think twice now when buying any Panasonic products. No response from them in response to my spouse's email. Bad for making popcorn, but otherwise it was a useful machine and did the job well enough, bar the door which kept getting stuck.

Kiwikim

KiwikimHamilton, Waikato, New Zealand

Repeated inverter/magnetron problem

published

I purchased the microwave in 2010. In 2013, had to replace the inverter board (H97 error message) for about NZ$206 (should have claimed under the Consumer Guarantees Act rights back then, but didn't). Yesterday, the error message H97 appeared - which means the inverter or magnetron has failed again. Not sure if it's economical to fix this problem again as it looks like it may fail again in 2-3 years time. Surely a microwave should last longer than 5 years if not longer? Have written to Panasonic NZ so will be interested in their response.

Ignore the hype

published

No turntable, means YOU do the moving. For solid foods, even if covered, you need to constantly stop the microwave, rotate the food 90 degrees, and then re-start. Don't bother, and some will be overcooked and some uncooked.
Call Centre recommendation was to read the product manual before buying. How many prospective buyers read the operating manual after buying, let alone before?
The reality. They've deleted the cost of fitting a mechanical turntable (you do the work instead now), describing it as a product enhancement, for which you pay more.

lee jones

lee jonessydney

  • 6 reviews
  • 6 likes

Fantastic, best ever microwave

published

I saw all the terrible reviews and just had to defend this stunning product. Since the mid 1980.s i,ve owned 3 Panasonic dimension 4 type microwaves. loved them all. then we moved and had no room so bought the Flatbed. Well, we,ve all but forgotten the other ones. The flatbed takes large items as It doesn,t spin around which I found very frustrating. Never had any problems. Sure it has it,s minor limitations. It,s not a $3000 -$4000 oven, I don,t need to bend down. I dont have to reach deep into a burning oven, I don,t need to clean all the baked on mess. We have a normal size home. Had no oven inbuilt for decades. I,ve cooked large Turkeys at Christmas time. Baked Chickens We use this all the time for lots of cooking.

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Questions & Answers

Margaret

Margaretasked

NN-CF770M

Can I cook with oven and microwave combined or oven, microwave and grill combined putting in my own temperatures and time.
It seems I can only cook with grill and microwave combined. Disappointing.

1 answer
Piajess
Piajess

Yes, you're right from what I can see in the manual. However, I have cooked cakes using microwave followed by convection and they turned out fine. But it is just as easy to just cook with convection for cakes. The combination function of microwave and grill works ok too but only for things that need browning or crisping.

kym

kymasked

NN-CF770M

How do you cook pastry using the convection oven?
My first try at cooking home made sausage rolls ended with the tops burnt while the bottom went soggy and fell apart

3 answers
Piajess
Piajess

Haven't used it to bake pastry, but I find that cooking cakes etc. works best if you use one of the racks. I have reheated pastry using convection and they worked out fine. Hope you have better luck next time.

Piajess
Piajess

Have now cooked some sausage rolls in this oven and found the following : use the black tray that comes with the oven and don't try and fit too much on it. Cook at 200 for 30 to 35 min on the lower oven rung and reverse the tray half away through. Don't use baking paper and be sure to preheat the oven. Hope this helps. I used a fairly firm chicken meat mixture and fortunately they came out quite crisp.

kym
kym

Thank you so much, I did use baking paper, and had the oven on 180.
I will try again this week using your method.

Amanda

Amandaasked

NN-CF770M

Is it safe to put this microwave oven on top of my vertical freezer?

2 answers
Piajess
Piajess

Dont see any reason why not. I'd suggest you put a sheet of laminate or MFD between the freezer and microwave. The oven doesn't seem to generate a lot of heat from the bottom.

Panasonic
Panasonic Australia C.Panasonic

Hi Amanda, you need to understand where the compressor is within your freezer and if the area you are placing the microwave gets hot what issues it can cause. Please refer to the operating instructions for the best placement of the microwave.

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