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1 question from our users

Alicia A.

Alicia A.asked

NR-BX41BVWAU (White)

Has anyone found that the freezer stopped freezing? We had ours for a week and it stoppped freezing and we lost all our frozen meat.



3 answers
Panasonic
Panasonic Australia C.Panasonic

Hi Alicia, sorry to hear about the experience you had with the freezer not working. Please contact our customer service team on 132600 for further assistance on this.

Alicia A.
Alicia A.

Hi there. I have a “file” type thing already done and you guys ha e been so wonderful and are giving us a refund. I was just wondering if this type of thing was just a one off as we love the fridge and would like our replacement to be the same one, but I’m just weary of this issue that we have had and didn’t want to get the same fridge if it has been an issue for others.

Panasonic
Panasonic Australia C.Panasonic

Hi Alicia, without understanding the particulars for your case it is difficult to answer on here. If you wish to get in contact with us to discuss further please contact us on 132600.

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