So many reason why terrible:
1. Slow to cook (cooking brown rice takes 2hrs).
2. No alarm to tell you when its done.
3. So much water and scum collects at the lid and the 4 corners of cooker.
4. Thus, making it very difficult to clean.
5. Sometimes it switched to keep warm even when its not done.

I bought this rice cooker after having had cheap, $20 rice cookers for 30+ years that lasted a year or so, burning the rice each time and flaking off the non-stick coating. This rice cooker is undoubtedly the best I have had because it does not heat the rice/water to boiling point and nor does it overcook or burn the rice. Yes, it takes 30 minutes for white or brown rice, but it is worth waiting an extra ten minutes to get perfect rice.

I purchased this rice cooker as our last one died. I really wish the store still had my old rice cooker in stock as this one is so slow. It can take over an hour for white rice & there is no alarm to let you know when its done. Sometimes it flicks over to keep warm even before its finished cooking.
It really hasn't made cooking rice easy at all, i might as well cook it on the stove & stand there & watch like we used to.

While, admittedly, the eventual result is excellently cooked rice, it takes over 2 hours to cook brown rice (seriously!). Plus it has no alarm to alert you when it’s finished cooking which means you can’t just set & forget & wait for the ‘beep’ so have keep checking it. Disappointed really especially for the cost. My old “cheapie” didn’t cook quite as well but it was/is super quick & ‘pings’ when it’s ready.

I've gotten this through my 'flybys' reward program and the SR-DF181WST is the easiest and best rice cooker I've had, no complaints and it does its job in every aspect. Its modern, looks great in a modern kitchen and its ease of use is tremendous, that is and if you read the instruction manual, which I'm sure some people don't and that is why they have some of the problems listed here.

I was tossing up between buying a cheap rice cooker or the Panasonic thinking you get whatwhat you pay for. My first attempt was a failure, I was hoping to have rice for tea. After two hours the rice was still hard. I tried again the following day and had the same result I followed all the instructions for white rice. I am taking it back to the Good Guys.

... but found the brown rice setting didn’t work very well. Used the ordinary rice setting instead but not very happy with that either. Perhaps I wasn’t very impressed with this rice cooker because I usually make only a single serve of rice - one third of a cup - for myself, and presume it would be handy for people who cooked larger quantities. I have an induction cook top with a timer, and that makes perfect brown and white rice and wonder to myself why I bought this rice cooker.

We were looking for a small rice cooker just for my partner and myself and a lot of the rice cookers in the market are too big, for big families. I finally found this one and we are very happy. It's effective, it doesn't take too long to cook, it doesn't take up too much space in the kitchen, and It's cute.

I bought this rice cooker eight months ago and have used it everyday. So far the cooker worked fine for different purposes i.e. making sticky rice, porridge or steaming vegetables. However I found the cleaning work for this cooker is hard and there is no water drainage for water coming out of the cooker. This is a big miss as it's a common
thing to have, even with cheaper rice cookers available on the market

Bought this cooker 2 months ago. I have no complaints so far. It's very easy to use and clean. I usually eat brown rice and it cook them very well. The steam function works well too but you need to use timer as it only automatically stops when running out of water. 5 cups are enough for 3 to 4 people.

I used this to make rice and soup and it cooks perfectly well. Simple to use and easy to clean. Do not have any problems with this rice cooker. The rice does not stick to the pot hence easy to wash and clean. Have been using it for months and it still works perfectly well.

I have been using this rice cooker for the past few years. The price is reasonably, and does cook a few different types of rice. The only thing it's the inside of the cover is not very easy to clean, sometimes there are rice hidden in it and I can't clean it properly.

Excellent product at very good price! It works great and makes perfect rice. It is easy to use and very easy to clean after use. This is my third rice cooker. I bought it three months ago. I use it almost everyday and I still very love it.
I certainly will recomand for everyone.

Pros

-Great Tasting rice. (Perfect Basmati, Jasmine, Long and short grain.
-Good Brown rice
-Simple to use.
--EASY Cleanup. (Simple wipe down after every use of lid avoids cleanliness issues.)

Cons

-Measuring off from factory.... Have to use a little less water or else it comes out as mush
-Only available in white... (Stainless/Brushed Steel or Black finish option would help it blend into the kitchen better.)