Terrible service, they dropped and damaged my item which was insured with them.Try to make a claim which then i find out there is so many loop holes they try to do to get out of it paying for the damages they coursed

Picked up soon after 12 in Brisbane and delivered to
Sydney next morning. Website was quick and easy and the quote included $500 insurance- I did lots of research before booking - excellent thank you!

Website was easy to follow. Parcel was picked up and delivered on time. Cheaper than Aust Post. Very simple but good service.

I've used your service, for an international receiver, many times now. Always very efficient. This time though, I made a mistake with the address. Your office staff could not have been more helpful. They not only reassured me that it would be ok, they rang on a number of occasions to tell me they were monitoring the package and the address change had been noted.

The parcel was picked up on time and delivered without a problem. There was a problem filling out the the forms on the website but one phone call ande all fixed. Will use again.

Lovely lady picked up parcel mid afternoon and son had his gifts by lunchtime next day! A little expensive, though.

Excellent services. However, you can improve your services by letting the sender have more space to provide more collection address instructions (eg. in case the collection address is difficult to find, the clearer instructions will help you to find the address easier ).

Parcel was picked up within 24 hours of booking it in. Driver was most personable and happy to answer any queries. An excellent service.

My parcel was sent from Australia to Canada amid the Canadian postal strikes. The parcel was picked up at my door and it took less than a week to reach its destination. The help I received over the phone was exceptional and so helpful and the tracking kept me informed all the way until it was delivered. Can't recommend this service highly enough. Thank you

Items collected early, the morning of power failure, only had 2 of 3 labels printed so driver unable to scan 3rd parcel.
Not withstanding all delivered.

The process of getting the pick up organised was easy, the customer service helpful when I needed to get a question answered.

DHL picked up the boxes within the stated time frame: Good. When the parcels were shipped they were shipped over 2 days - 3 parcels one day 2 the next: NOT Good, this delayed the delivery.

On the receiving side, in spite of the delay, I was impressed with how quickly this order came from Australia to The USA: GOOD.

When the boxes arrived 3 of the 5 were damaged, one so much so it appears to be missing items: NOT GOOD.

My package was picked up by 4.00 PM on the arranged day, told delivery would be the following Tuesday but it was delivered on Wednesday. I have not heard any complaints from the receiver so I assume it was delivered in good condition and I received helpful tracking information. Overall I was very pleased with the transaction.

Sender ; Very Happy with service, would recommend it . I was notified when they would pick up, and the courier
was very helpful.

Package was not picked up on organised day and freight company not very helpful apart from that was very easy to use

Parcel was picked up within time as stated and delivered in timely fashion. At time of initial enquire, the person was helpful, courteous and explained the service in detail..

The package was picked up within 15 minutes of paying online.
The package was delivered on time.
Tracking was accurate and easy to use
Processes online were simply enough for me to complete from my smart phone then just sent to printer from here .
Overall will use again.

I'm the sender and yes the box was collected when I was informed of the approximate time frame and the recipient informed me that it arrived in excellent condition.

So fast and easy. Quick and easy to use booking system and same day delivery. Very happy and will use this service again.

I was notified you were handling my purchase on Monday. Wednesday morning it was delivered to the door. I mean can it get better than that?