Pepper Money is offering reviewers that provide a review, that is either positive or negative, the chance to win one $100 voucher. This is drawn randomly at the end of each month. This incentive campaign ends on July 31st, 2020. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read here.
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Nikki315
- 3 reviews
Great Service
Olivia was fantastic, very professional and helpful, Olivia was prompt with any issues an had great communication, great to have one person assigned to you when going through the process.
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The reviewer stated that an incentive was offered for this review
NMBSSouth East Queensland, QLD
- 16 reviews
Brilliant
Peppermoney are brilliant, very quick response to every email, Olivia was very professional and found me the perfect loan, she was such an amazing person to help me, i would recommend Peppermoney for all your loan needs.
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The reviewer stated that an incentive was offered for this review
Webjet sucks money hungr
- 5 reviews
Pepper Finance Lie Cheat And Steal Your Money Do Not Borrow From Them Bad Customer Service
I just spoke with Pepper Finance, they told me my contract is for 5 years and was for $14,000 I want to return the car and contract. The person I signed the contract with Lied to me. And pepper finance man I asked to speak to a manager. Was rude said it was my fault lied to me.
Do not purchase anything from them. They lie
I have had nothing but trouble. I feel like I have been screwed over. I am intending to go to ACCC. I am tired of this I said I wanted a 3-year loan and $8500, with $1295. I feel lied to and betrayed by you and Pepper Finance ...Read more
I want nothing to do with both. I wish I never brought the car, from either. I want to cancel, the contract I have had enough. Only problems. since this happened as I write this I am in tears. I lied to crap. Thanks the guy on the phone was rude said it was my fault, that I should have read the contract. Now I want out he was a crap. I am done. I want no fees I want out. I will return the car. I am done. I felt so crap and I am crying while this is happening the guy blamed me put it on me was so rude. My goodness Never get finance through pepper finance they lie cheat and steal your money do not borrow from them bad customer service
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Extremely helpful and so nice to deal with
The help that I got was so extremely fantastic that I was blown away by how helpful she was and did everything she could with the advice she gave me to help me get this loan I truly appreciate what she did for me thanks pepper loans.
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LukeGreater Melbourne (Outer), VIC
- 2 reviews
Helpful
Quick with approval and settlement and went above and beyond for me to do the best service.
All got explained extremely well and thoroughly made sure it made sense to me
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NolendiPerth, WA
- 2 reviews
Pepper achieved what others couldn't
Friendly staff who went out of their way to achieve a better outcome than I was even looking for!
Fees and rates quite competitive. Did have to upload some documents twice but that was no big deal.
Thanks!
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Simple, convenient and quick!
Assessor contact within 2 hours of lodging, assessment completed within 2 hours of providing documentation. Funds the next day. Simple, convenient, quick, easy! All with excellent customer service. Thank you!
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GarySydney, NSW
Efficient, professional and not onerous
We had been looking around at many lenders and had mixed reviews. They gave us clear info and walked us through the process well. No pressure to take offers and overall a very professional service.
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Very easy and painless
I was after a personal loan from Pepper. The whole process was very seamless and Olivia provided great customer service and prompt responses throughout, meaning the whole process only took a couple of days. Exactly what I was after.
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Very easy
Was recommended to Pepper as I just needed a bit of extra money to cover some medical costs - was looking at adding onto our home loan - but literally there were 5 pages of information they needed for in actual fact a very small amount of money.
Went to Pepper and the process was quick and easy
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Nikki WoodNortheast, VIC
Car loan
Olivia handled our car loan application from start to finish and was an absolute pleasure to deal with. Such a breeze with the whole application and we were lucky enough to be approved so I can purchase a new car! Couldn’t be happier with the service provided!
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ValerieDarling Downs, QLD
Quick and painless experience
Jordan was my go-to person and was extremely professional, polite and approachable. I wouldn't hesitate to apply to this company again. I did not experience any unexpected costs or issues. Very happy.
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TonyGreater Melbourne (Metropolitan), VIC
Very easy experience.
The whole process from start to finish was 5 days and I only had to deal with one person (Jordan) who was very professional. Very good experience and highly recommended!
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Wonderful service
Just settled on my consolidation loan and dealing with Jordan was great. It was nice to have the 1 person to go through the whole process who was understanding and on the ball. Was such a quick and painless process. Thanks.
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FastwayCouriersSuck
- 2 reviews
Thank you Jordan!!
Jordan was amazing to deal with, providing me with all necessary information as well as following up and making sure I understood everything. Pleasure to deal with someone as good natured. 10/10
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Excellent
Excellent service, it was fast and quick. Thoroughly good process.
No additional little costs which was great
Not a bad rate, but may look to pay out early or refinance down the track
2 comments
Hi Natalie - can you guys award me the price ?! Cheers
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The reviewer stated that an incentive was offered for this review
CrystalSydney, NSW
Exceptional customer service
Olivia was fantastic to deal with. She went above and beyond to help me with my loan application. Her customer service was outstanding and I would be more than happy to recommend her to anyone wanting to apply through Pepper Money.
What a star employee, she deserves a pay rise!
1 comment
Pepper Money A.Pepper
Thanks Crystal, I'm sure Olivia will be thrilled to receive your feedback! We appreciate your recommendations and trust the fantastic customer service you have received will continue during your time with Pepper Money.
Kind regards,
Natalie
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Marty HenryMurrumbidgee Region, NSW
Excellent Customer Service
My Broker kept me up to date and when something came up that needed extra attention he let me know so I could get onto it straight away. So glad I went with Pepper Money, Thank you for everything.
1 comment
Pepper Money A.Pepper
You are very welcome, Marty. Thank you for taking the time to provide your feedback.
Kind regards,
Stacey
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Shannon J.Sydney, NSW
Amazing
Olivia was extremely helpful and understood my anxiety about being rejected, she helped me through the whole process and did everything she could to help me get approved. I couldn't be happier with her service.
1 comment
Pepper Money A.Pepper
Thank you Shannon! Appreciate you letting us know and congratulations on the new loan.
With thanks,
Natalie
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The reviewer stated that an incentive was offered for this review
Tania BoltonPerth, WA
- 4 reviews
Best finance experience
Open and honest communication all the way through. Quick and easy approval, couldn't fault Pepper and will definitely recommend. Great interest rates and options too. Jonathan made a tedious chore a great experience. Thank you!!
1 comment
Pepper Money A.Pepper
Thanks Tania. We trust that our excellent customer service will continue during your time with Pepper Money. Thanks for sharing your experience with us.
Regards,
Stacey
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Questions & Answers
Derekasked
Hi,just asking if I can get a loan for $30000,$16650to pay out car lease and rest to pay out loans.this would free up 1600$ per fortnight to pay off loan quickly.thanks
1 answer
Pepper Money A.Pepper
Hi Derek, we can certainly help with that. Please give us a call on 1300 108 794 to discuss the options available to you. You can also visit our website at www.pepper.com.au/lending/personal-loans.
Hope this helps,
Kind regards,
Natalie
newbieasked
my broker uses pepper money for my car loan. will i get an access on my account how?
3 answers
Pepper Money A.Pepper
Hi, thanks for reaching out to Pepper Money. You may want to contact us so we can talk to you about your loan specifically, and we will be able to direct you to our online portal. We will also be able to answer any other questions you may have about your new loan. Our number is 1300 308 738 and we are available from 8am to 8pm AEST. We look forward to hearing from you.
Kind regards,
Natalie
Hi i did exactly what you said . Thanks i could see my account now . One more thing how often does pepper money report your repayments history to credit bureaus?
Regards.
Newbie
Pepper Money A.Pepper
Glad we were able to assist. Regarding credit reporting, it's best to give us a call on 1300 308 738. Our customer service team will be able to answer your question.
Thanks,
Natalie
Johnasked
Hi I am six months into my car loan and now I no longer need my car,can I sell it or trade it in and what would the exit fees be.thanks.
1 answer
Pepper Money A.Pepper
Hi John, thank you for contacting Pepper Money. We can certainly assist with your enquiry. Please give us a call on 1300 308 738 to discuss this further.
Kind regards,
Natalie
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Pepper Money A.Pepper
We're so happy to hear that we were able to assist you with your loan! Congratulations and welcome to Pepper Money.
With thanks,... Read more
Natalie