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MichSydney, NSW
- 2 reviews
Taken care of mice
I have now had it for 6 month and have not heard any more noise. I have originally had other products from pestrol and decided this one to try and also very satisfied.
Purchased in August 2021.
1 comment
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Katie M
- 5 reviews
Not happy yet!
Has not worked for me as yet - its been about 3 weeks. Changed the power point to another to see if it would change the results but to date - no. The rodent action is still there - not as heavy but still there. I'll persevere for another couple of weeks and then submit a further review.
1 comment
Stephen J.Pestrol
Katie, please keep in contact, if you find the results are not as good as you need, let us know as we have helped out thousands of people by going through some simple check lists. Thanks again. Luke
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Nadia PolManly
- 2 reviews
Works well when used with our cat
I am definitely happier I’m using this over baits my husband wanted to use. We have a cat so most of the time the mice would run into the walls and escape. Since plugging in the rodent repeller the 2 seem to work well together! There is no where for them to hide now! The unit is pricey but for now all good!
1 comment
Stephen J.Pestrol
Nothing beats having a cat to assist with rat and mice control. The only issue can be that the rodents get scared into the wall cavities away from our little furry protectors. However, using the roden... Read more
t free and having a cat is a great combination, I am glad you had the success you were after. Pestrol Team
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Find out how Pestrol Rodent Free compares to other Pest Control Products
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Davey JSydney
Pretty good Xmas present
You should have seen my face when my wife bought me this for Christmas. I’m the kinda guy that wants to see rats dead. Needless to say I was pretty grumpy cleanin the traps all the time. this bloody device actually has done the trick. Cheers Pestrol
1 comment
Stephen J.Pestrol
Thank you for your response. I hope you continue to get the desired results that 10's of thousands of our Australian Customer have also received. If we can help you with anything else, please let us know. Pestrol Team
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What a shame!
Did not work for me. Tried contacting Pestrol after Christmas to complain but no one has bothered to return my calls.
I still have Mice in my kitchen.
This product clearly does nothing.
1 comment
Stephen J.Pestrol
Josie, we have a very comprehensive ticketing system that has clearly failed. Despite it being Christmas and holidays, I just wanted to confirm you were looked after.?
I am the new service manager he... Read more
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Bern HSydney
Terrible service. Product not working.
I have been a massive fan of Pestrol over the years and during this period have received incredible customer service.
However this product has not helped my problem at all - not only that but it appears that no one in their customer service department is able to assist in my so-called technical enquiry. I find this absolutely absurd that I paid for two of these units and no one at Pestrol has the no-how to assist me in my problem.
I have already been denied a refund after going a few days over my trial period yet they openly admit they don’t know how to assist me, on top of this apparently a few days grace doesn’t apply to loyal customers.
So disappointed - you guys used to be so great!
3 comments
Stephen J.Pestrol
Hi Bern, Thank you for your feedback. Can you please private message us with your name and contact number so we can sort this out for you? We normally always try to assist our customers and come up ... Read more
with a workable solution. We do have 100 - Day Money back guarantee, however, even after that our customer support does not stop there. We also have a 2-year warranty, so if the units are not working for you, we always get them back for testing to make sure that they are working properly. Looking forward to chatting with you and finding out who you spoke to, so we can get to the bottom of it, as it is unacceptable. Pestrol TeamStephen J.Pestrol
HI Bern, We still haven't heard back from you. The only person who we have on our database who purchased the same amount of units has had them well over two years. Regardless of how long you had the... Read more
m for, we would still like to chat with you and try to fix the issue. Please private message us. Pestrol Team.Stephen J.Pestrol
Bern, we don't want to keep pestering you. However, you were really upset and we have tried everything to get in contact with you to change this. Please contact us on 1800 33 88 88 or reply to our messages.
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Been useing these for years.
I have been using these units for years. When i first got them i did not place them properly and they where not being effective. Make sure you call pestrol for advice, i set mine up the way the staff suggested and it sorted the issue very quickly. I am on my second lot after 4 years and i would not live without them.
1 comment
Stephen J.Pestrol
Hazzah, Thank you for taking the time to let us know that you have had the desired results that 10's of thousands of Aussies have with repelling rodents, chemical free.
Pestrol Team
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JasonPerth
- Verified purchase
Absolute con job
Bought these units in early November 2018 from pestrol, not an agent or re-seller, originally was buying one unit, but sales rep talked me into 2 units for best results.
Situated units as per there instructions & since at different locations in the house with absolutely no effect. Devices are turned on correctly with with solid and flashing lights as per there instructions
THESE DEVICES DO ABSOLUTELY NOTHING!
I turn on the lightin the kitchen before work & mice run straight past the unit
I have since rung pestrol & discussed the issue & wen...Read more
3 comments
Stephen J.Pestrol
Hi Jason, Thank you for your product review and it is unfortunate to hear that you are not getting results. I also would be very frustrated that the product I purchased did not work. But no fear, as... Read more
we mention everywhere on our website and also here on Product Review - you are covered by our 100 days Money Back Guarantee and also 2 Year warranty. There could be a number of reasons outside units capabilities on why it is not working for you (such as: wiring in your home, size of your circuit, faulty units or inability for technology to go outside the wire and provide the signal). I am sorry you were not followed up, we do our best to get back to everyone, but mistakes happen. Finally, please private message us with your telephone details so we can arrange to get the units back and provide you with a refund. Pestrol TeamPh 0412942302
Hi, just a follow up on pestrol rodent device. I did hear back from pestrol sales manager the next day and is determined to fix any problems there may be, whether it’s with the product or with wiring/... Read more
location or something else. They have offered a different type of product free of charge and if all fails are happy to refund all costs back, can’t argue with that. Hoping for some good results soonSimilar opinion? Write a review on ieatwords.com.au!
- Verified purchase
Don’t work! Don’t buy!
Got it for almost two months. Mice running around at night in the kitchen. After a couple of weeks using this repellent seemed it works a little. But now I can truly say it’s NOT. Also pestrol customer service is rubbish. You won’t get your money back if you not happy with it. Don’t waste your money. There’s plenty similar cheaper electronic mice repellers on ebay if you want to try one.
1 comment
Stephen J.Pestrol
Hi Minde,
We are very sorry to hear this and to read your review. Obviously, none of what you have mentioned would be our intention.
Could you please confirm for us that the product was in fact purch... Read more
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Find out how Pestrol Rodent Free compares to other Pest Control Products
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RowLISSydney, NSW
- Verified purchase
Great job!
After talking to customer service in Pestrol and explaining my problem, they came up with a solution for me on how to deal with rats I have in my roof. I received Pestrol unit very quickly (I think a couple of days) and I had it going immediately to see what results I will get. And it worked, as all the noise I heard before has stopped. Very satisfied customer and will always use Pestrol from now on.
1 comment
Stephen J.Pestrol
Hi there,
Thanks so much for reviewing our Rodent Free. Sounds like it did exactly what it is meant to do! Thanks again for letting us know :) If you need anything else please contact us right away.
Pestrol
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actualfredVIC, 3213
- 14 reviews
- Verified purchase
Works exactly as advertised.
I've had mice in my cabin in the country for years. I've seen them on several occasions. I've left out Ratsak and other baits since I can remember and the rodents were eating the bait as there was remants of bait all around the kitchen and living areas. There was also mouse droppings behind furniture. I bought a Pestrol Rodent Free about four months ago and the bait stations are still full and there is no evidence of mice anywhere any more. I can only conclude that it really works. I am one very happy customer.
1 comment
Stephen J.Pestrol
ActualFred. Thanks for taking the time to provide us with your feedback on our product. We are glad that you have experienced the same results that 10's of thousands of other Australians have. If you ... Read more
need any other assistance with our range of chemical free product, please let us know. Pestrol TeamSimilar opinion? Write a review on ieatwords.com.au!
It worked very well
I have this product for over 12 months, I had a spot where the mice would come in under house.
I tried baits but learnt the smelly reasons why that is not a good idea, that is why I tried the the Pestrol Rodent free device.
I have not seen any mice about also, where they were coming in the is no sign of them being there.
I have also noticed that the is less spider and flies in the house I an not sure if my Prestrol device has anything to do with this but I wound complain if the is and added bonus.
I was well worth the money in purchasing the device.
1 comment
Stephen J.Pestrol
Hi Neil,
Thanks so much for your review, it is very appreciated. If there is anything else we can do for you please don't hesitate to ask.... Read more
Cheers, PestrolSimilar opinion? Write a review on ieatwords.com.au!
Clare
- 2 reviews
- Verified purchase
Didn't Work
Had product for 7 months after purchasing because rodents damaged wiring to heater. Just had to pay to get it wiring fixed again as same thing happened. So not effective at all I would say. I really wanted this to be a solution as I hate the idea of poison and traps are impractical to utilise in tricky areas.
1 comment
Stephen J.Pestrol
Hi Clare,
Really sorry to hear this has happened to you...are you able to contact us urgently on 1800 33 88 88 so we can go get this product working for you effectively. You should not have experien... Read more
ced this so we would really like to rectify this for you as quickly as possible.Similar opinion? Write a review on ieatwords.com.au!
JimBrisbane
2 years on and still going strong
Purchased this approx 2 years ago and whilst sceptical at the start we needed a non toxic solution due to pets and young children. Our mice problem is still under control with no site of them. I do regular roof inspections and there isn’t any trace of them. Brilliant product and customer service is top notch
1 comment
Stephen J.Pestrol
Hey Jim,
This is such a great review, thank you so much! Family friendly pest control products are so important so we are really thrilled you decided to give our product a go!
Thanks again
Pestrol
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J DesmondBuddina
Definately Works! Have been using this for 5 Years and Rats and Mice are gone!
Hi, I don't normally write reviews but feel that I need to let everyone know how good this product is. For anyone who is wondering if this product works than I can say from our experience it does.
Every night rats would party in our ceiling and they were so loud they would wake our kids! We had a pest control company put baits in our ceiling and outside and within a fortnight we would have to get them back as the rats were partying again. When the pest company replaced the baits they said all the bait was gone. We were finding dead rats...Read more
outside so it was working but it was becoming a very expensive cycle. We sceptically decided to buy 2 of these devices for our home.....and we haven't heard a rat since. That was 5 years ago! We did have one of our devices stop working years ago, which Pestrol replaced without question. I would definitely recommend this device if you have a rat problem in your home.1 comment
Stephen J.Pestrol
Some parties are good, some parties are bad! Glad to hear our product got rid of the party you really don't want in your home!
Thanks for reviewing our product, we really appreciate it!
Pestrol
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Find out how Pestrol Rodent Free compares to other Pest Control Products
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ConsumerMan
- 36 reviews
- 7 likes
Two Years and Still No Mice
Bought two Pestrol Rodent Free devices over two years ago. Mice activity ceased immediately. Two, maybe three times since I have heard a mouse in the roof or walls and thought they are back but the noise doesn’t continue so I assume mice are still getting in but the Pestrol Rodent Free’s must scare them away again. I recommend these devices.
1 comment
Stephen J.Pestrol
This is so great to hear! Sounds like the product is working brilliantly for you - just the way it should.
Thanks for taking the time to write this review!
Pestrol
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Eustace WSYDNEY
- 2 reviews
Better than a smell of a dead rat
Had this product now for about 3 years. The amount of times we would get a dead rodent in our roof after baiting, would drive anyone bloody nuts. To my surprise this product has worked! I continued baiting after getting it and the bait hasn’t been touched! Pestrol I owe you guys a couple of beers
1 comment
Stephen J.Pestrol
Hey Eustace,
Tell us where to meet you and we will happily have a beer with you. Thanks so much for taking the time to review our product, we really appreciate it!... Read more
- PestrolSimilar opinion? Write a review on ieatwords.com.au!
My experience was as follows
I purchased the product after hearing it on 2GB. Previously to this purchase I had spent a lot of money on pest controllers. Unfortunately the rodents would eventually return and using baits wasn’t satisfactory as I have had two occasions where rats had died in my roof cavity. The smell was incomprehensible! The delivery arrived Quickly. The instructions weren’t as clear as the could be, none the less after ringing the company in Sydney I was all good to go. The first few nights I heard more activity and was a little concerned. However that has been the last evidence of any rodent activity for 2 years now. Needless to say I am thankful for the results
1 comment
Stephen J.Pestrol
Hey Douglas,
Thanks for taking time to review our product. We really appreciate it!... Read more
Sometimes the unit can take a few days to work but as you have now experienced you know that it definitely does eventually remove the Rodents. Thanks again - PestrolSimilar opinion? Write a review on ieatwords.com.au!
Waste of money
Bought one for home and had it only a few meters from where the rodents are scratching for over a week and did absolutely nothing. Finally got the Ratsak and all fixed.
3 comments
Stephen J.Pestrol
GL. Pesrol (Your surname is very close to our company name, we couldn't find it in our database, otherwise we would have called you ASAP)
Thanks for getting back to us about your product not working. ... Read more
Did all of the above and after moving the unit as close as possible to the offending rodents (3 meters away) they were still coming back each or every other night. Until I smacked the ceiling with a s... Read more
hoe and that scared them away for the night. After a couple of weeks I resorted to Ratsak which seems to have done the job.Stephen J.Pestrol
Could you able to phone us on 1800 33 88 88 with your details so that we can confirm it is our product you are using as we have no one in our system with the name Pesrol. We also find it interesting ... Read more
that your user name is Pesrol. We would like to speak to you ASAP. Cheers.Similar opinion? Write a review on ieatwords.com.au!
Excellent product
Nothing compares to it .thank got i dont need to use baits anymore,amazing product.So much better than using chemicals and poisons. Dont know exactly how it works and dont really care so long as it continues to do the job.
1 comment
Stephen J.Pestrol
Hi Kerry,
Thank you so much for your review of our product. We really appreciate you taking the time to do so.
If there is anything else you ever need please don't hesitate to contact us.... Read more
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Questions & Answers
Louiseasked
The Pestrol Rodent Free uses a combination of ultrasonic, electromagnetic and ionic technologies
Does the PESTROL 360 Rodent Repeller use these 3 technologies
1 answer
Stephen J.Pestrol
Hi Louise, the 360 is different from the rodent free. The rodent free users your wiring to send a vibration or a sound so that it gets into those internal areas. The 360 only users ultrasonic technology and is better for larger more open areas like a roof cavity or a garage. If you need more confirmation on your setup, please chat to us on 1800 33 88 88 and we can go through what would be the best options. Stay safe.
T M Rasked
Should I be hearing a ticking/clicking noise coming from my pestrol rodent repeller plug in? I have an intermittent almost glitching noise coming from my device I just plugged in?
2 answers
Stephen J.Pestrol
TMR, just checked with the guys. Is this a sound that has just started or has it been there from the start. There can be noise as the technology switches through, however, it is not to loud. Talk with you soon.
Iv had it set up for 2 weeks now and it happens continuously, sometimes continuously and sometimes intermittently.
We plugged two of these units in at our 3 bedroom house a week ago. The rats are now even more present than before, pooing everywhere, including right in front of the device, and eating our food more.... I understand that it can take a while to work and apparently they may be more active when we plug it in for a while, but how much time (and food..) should I give them before we can determine that this hasn't worked? I'm loosing my marbles a bit after the extended COVID delivery times and then it taking so long to work...
5 answers
Hey, so you said you have 1? That isn't enough for a 3 bedroom home, just enough to rattle and confuse them a bit. I had the same issue and also have a small 3 bedroom older style house. I then got the rodent 360 and have not seen a single trace of one since (we have a joined roof with our neighbours and she has chickens). I used to hear constant scratching and running noises in my roof and absolutely nothing since. If I leave the rodent 360 off for the day I will hear noises above. This has been a god sent. My advice is too plug in into your shed because the noise can be a little intense. If you have both you should be absolutely fine. My recommendation anyway :) also they do work!
Thanks HoneyLee :) nice to know you’ve had a good experience. I have plugged in 2 - 1 at either end of our one story house.
Stephen J.Pestrol
Thanks Honeylee for helping us out, we should be putting you on the payroll. Readyforratstomoveout, let us know if you have any issues and call us on 1800 33 88 88 or email us on [email protected] and we will do what we can to assist. I personally found when I had issues that they left asap. My mother-in-law however, found that it drove them wild and she saw more activity until they finally left within a 2 week period. There can be limitations with this technology, however, for the most part we can get the desired result. Let us know.
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Stephen J.Pestrol
Thanks for supporting our chemical free company with multiple purchases. If we can help you any further, please let us know.