Peter Kittle Motor

I bought my holden trax 2 year's ago. Bought it brand new. They made the experience amazing. But have had ongoing problems with it. But they always fix it with no dramas. It is disappointing to having to keep getting it fixed due to faulty parts but I recieve amazing help and service. And I'm always offered a hire car. Very happy to recommend Peter kittle holdens on port road.

Was promised a free first service and sent a message that I could get android auto installed. I waited 3 hours longer than the service was supposed to take, android auto wasn't installed and the dealer then insisted i pay for the service.

Took our two cars one a less than 12 month old Suzuki Swift and a Grand Cherokee Jeep the trade in price was a joke not even an attempt to negotiate. The boss came out handed us the keys and muttered something even if we were considering buying the new car we looked at after his personal skills we certainly wouldn’t bother. Have bought a number of cars in the past and always been treated well. Will certainly take our business elsewhere.

Bought a second hand colorado with 33,000ks on the clock but the paperwork said 31,000ks so my 3 month or 5000k warranty was half up when I drove off the lot, when I called them up to ask if they changed the paperwork and updated the ks after the service they did before I picked up the car, they told me they didn't service it, even though I was told they would and was the reason I couldn't have it that day.

The car salesman on the day was great until the manager [name removed] took over. He was nothing but a bully and undid all the good work by the car salesman. I was never going to by a car from someone who acts this way especially infront of children. Also be warned that if you decide not to buy a car from Peter Kittle you will receive follow up abusive text messages.. we will never return to Peter Kittle to purchase/look at a car.

Travelling from Adelaide to Darwin and my vehicle developed a noise in the engine.
Called into Peter Kittle on Tuesday morning to see if someone could have a quick look at the issue.
Reply " we can book you in for Friday"
After some negotiations they agreed to look at it on Tuesday afternoon at 2pm.
The problem was a failed turbo and I was told it would be 7 - 10 days to get a replacement from Melbourne.
I asked about air freight and was told air freight would not get to Alice Springs until Friday or Monday.
The part arrived Monday about 11am and the repair was completed about 5pm that day.
4 days for air freight from Melbourne is a joke and Peter Kittle claim they could do nothing about it.

Do not ever expect these clowns to honour warranty they lie and they scheme to shut you up and get you out of their workshop. Absolutely Hopeless to deal with. Without doubt SA's worst dealership.

Just needed front bumper replaced quoted 6k
Then stuffed up the time i was meant to bring it in. Then rang me three times to tell me when i can pick it up and all three times it wasnt ready.
Worst repairer ive ever dealt with.

I've recently had my Toyota kluger repaired by Peter kittle collision repair in Adelaide after a hail storm that occurred in broken hill I found the repair very rough there's still minor dents in the doors and paint runs in the clear coat also I found missing clips under the inner guards and the trim ill fitted and every time I phone the manager they say they'll get back to me .. But never do so i had to lodge a complaint to my insurance company for this rework to be done.. so called authorised Toyota repairer !

My son just out of school works part time got talked into buying a brand new car, he had no money but they convinced him he could afford it and said the loan is interest free, a lie, the cost of the car was well above what it is worth, they also talked him into loads of extras, he felt intimidated by the older salesman, and was told he had purchased the car even before he had signed a thing. My son was immature and uneducated in salesman tactics, he believed he had purchased before a signature had been obtained from him, since the story sounds the same as another I have read on this site I assume it must be a similar tactic, this is so wrong shame on you Peter Kittle Toyota for doing this to young people!!

Trying to force a purchase when no signature obtained. Worst experience at a dealership ever. And they won't refund deposit paid. Kittle Holden will be taken before ACCC for this.

Worst customer service you could imagine. Unable to provide accurate documentation, I had to continually chase documents. Vehicle purchased arrived damaged and long story cut short they turned everything around to blame us. We were honest and now up for almost $6000 of extra damages. Go elsewhere or ensure you scrutinise every document and your purchase.

If I could score higher then 5 I would...Our Prado motor blew up we were very upset as we only had the car 12 months(was private sale from QLD) I rang PKT and spoke to service center they organised for the car to get from Mount Barker down to the workshop the day it happened, by 10am the next morning they gave us a quote. 1 week later the car had a whole new engine plus other bits and pieces we requested and the final bill was $1200 UNDER what was quoted which was FANTASTIC.

A huge thumbs up for Gary K in service center who kept me up to date about the car through out the week. Gary is extremely professional and efficient, Gary is a legend.

Well done PKT you are a fantastic company to deal with.

Could only leave work for 15 minutes to drop my car off for 20000km serivce. Let me drop off after smoko because they said it was quieter then and dropped me back to work. Called me 2 hours later to say the service was done and picked me up from work!! Definitely bringing the wifes car here next month!

Workers and managers they don't know how to respect there customers crap customer service ever we had never again coming to you guys we were like your best customers we bought a lot of cars from there but no more never ever.

Firstly- our test drive was fully supervised so we didn't get a chance to think and assess the car ourselves.
Secondly- we were told the squeaky steering wheel that we test drove could be fixed with 'a bit of wd40'.
Thirdly- our salesman basically refused to let me leave and think about it, then proceeded to use sexualised humour in the discussion.