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Reviews

3.8

86 reviews
5
(51)
4
(8)
3
(5)
2
(3)
1
(19)
  • Product Quality
    3.1 (8)
  • Return Claim MadeYes (3) · No (10)
  • Shipping
    3.3 (6)
  • Customer Service
    5.0 (1)
  • Warranty Claim MadeYes (1) · No (11)
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Annie

AnnieMelbourne, Victoria

  • 13 reviews

Very happy online buyer

published

Not only was peters cheaper than other places, they had a massive range and postage was only $11 for 2 huge boxes. I bought a range of things but the best was the Gordon Ramsay royal doulton dinner sets. They were $25 cheaper a set at peters than the shops.
Easy to order, cheap prices, fast delivery

Caz

Cazmelbourne

My go to online store

published

Prices are amazing and products are always delivered within a week. Have ordered off them a handful of times. Two thumbs up!!

max7318

max7318Melbourne

  • 5 reviews
  • 1 like

excellent range of products / excellent prices

published

This is my go to store for anything kitchenware and gifts for family / friends. I have purchased from this store for a number of years and am a regular customer. Peters of Kensington is very reliable, they pack the items extremely well and always have superb prices when things go on special (almost always!). I feel compelled to write this review in hope that the store will read these comments and do something about the delivery service in general. My latest delivery was only a few days surprisingly, however, overall and over the years, for the delivery times from Sydney to Melbourne something needs to be done about the time it gets to its destination - almost 2 weeks; this is quite a long time in comparison to other e-stores.

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Amazing

published

Always been delivery less than a week and very well and safe way packed
Always happy with the purchases and give my house a luxury looking



buyer beware

buyer bewareMelbourne

  • 10 reviews
  • 8 likes

Overall experience has been good

published
Orips13

Orips13Anna Bay

  • 4 reviews
  • 14 likes

Disappointing and inconvenient transaction

published
ArchieF

ArchieFSydney, NSW

  • 16 reviews

Impressed

published

First time I've purchased from Peter's of Kensington and I cannot fault them. Found plenty of information (more than any other website including the manufacturers website) on the product I purchased. Ease of payment through paypal was top notch. I received my order within 4 business days which is better than most!
I'd definitely purchase from them again
Price, delivery, amount of information available

strathconnan

strathconnanvic, 3000

  • 4 reviews
  • 3 likes

They need to clean up their act!

published
A1st

A1stTruganina

  • 3 reviews
  • 2 likes

Great Product+Packaging+Shipping

published

This is my first time buying a product from Peter's of Kengsinton, I am amazed of how well the packaging is. The product is a high quality one which explain of why it was not at the cheapest price i could find from online stores. the shipping is very fast. Love it! Love it!
Reliable, Great Service

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leusac

leusacQLD, 4019

  • 39 reviews

Exellent Service!

published
Grasshopper

GrasshopperAdelaide

  • 4 reviews

One of my favourite online shopping sites

published

I've ordered a variety of things from Peters of Kensington over the last few years, from books to luggage, linen and expensive kitchen appliances, and I've never had any problems with their ordering system or receiving the goods. When I've needed something in a hurry and have called them, they've always been honest and helpful about their delivery times. It's great that they have a responsive telephone service.
Huge range at competitive prices, very reliable.
Can't use their vouchers for online shopping.

Geoff

GeoffSydney, NSW

  • 22 reviews
  • 16 likes

Watch the fine print!

published
Discerning Damsel

Discerning DamselAustralian Capital Territory

  • 3 reviews
  • 3 likes

I am not a rep, but it will look like I am...

published

I am a full time student living rurally this year. My only problem so far with POK is that I buy too much (way too much) of their stuff. I have never had any issues, that is the truth. I am sure things can go wrong and that I am probably very lucky. As usual I recommend you shop around, if you want a specific product don't assume POK is the cheapest going (it isn't always), and depending on what you're buying...and where you are the shipping can feel a big pricey (never shipping to WA address again).
Range, price, speed
Postage costs to some locations, addictive

Very disappointed buyer

published
Daisy

DaisySydney, NSW

  • 16 reviews

Great Every Time

published
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Maria

MariaSydney

Reliable and honest company

published
Mel T

Mel TToowoomba, Queensland

  • 32 reviews
  • 27 likes

Fantastic experience.

published

I recently made my first online purchase from Peter's; a salt ball, pepper ball, designer mug and wine decanter. All the products were at exceptional prices and more than made up for the P&H. Easy online transaction. Delivery from Sydney to regional QLD in four days! Very safe packaging too. Will absolutlely be using them again.
Easy, great value, fast delivery.
P&H a little higher than other sellers.

Jac69

Jac69AU

  • 2 reviews

Great product range but poor delivery service

published

I have spent many thousands of dollars at P of K over the past 7 years. I find them competitive with pricing and their product range is pretty good. My only criticism is delivery takes too long. I have waited up to two weeks for a delivery and I live 45 drive away from the store..
Pricing, product range
Poor delivery

Samantha323

Samantha323Perth

  • 38 reviews
  • 21 likes

Good experience, online shopping

published

Have bought a few things online through them with the same consistently good result
At different times, luggage, linen, and a water clock
All arrived very quickly.
Re the water clock, i have never seen a small plastic item so well packaged. before. In a box 10 times its size filled with plastic protective packaging.
Arrived quickly, well packaged
Probably a bit pricey

danoz74

danoz7440kms from Hobart, Tasmania

  • 5 reviews
  • 2 likes

Some cheap items, terrible delivery system

published
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