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Petinsurance.com.au (page 2 of 2)
Puppy Insurance, Dog Insurance, Cat Insurance, Indoor Cat InsurancePet Insurance
Do NOT get petinsurance with petinsurance.com.au, customer service terrible ! Called this morning on hold for 23 mins, hung up ! Phoned back this afternoon on hold for 1hr 5mins still not through to anyone ! Had 2 claims for our dog, both knocked back, can't find out why because I can't get anyone to answer the phone ! Made us jump through hoops when we put the claim in, had to get records from when he was born, and when the vet couldn't provide the first 6 months because they had taken the practice over from another vet, I had to fill in a Sta...Read more
t Dec, even though we had a letter from the vet confirming that they didn't have the records. Want to cancel the policy, they haven't got an e-mail address, useless company ! Avoid them like the plague !!!! Very bad customer serviceSimilar opinion? Write a review on ieatwords.com.au!
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