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Reviews

5.0

2 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (2)
  • Transparency
    5.0 (2)
  • Customer Service
    5.0 (2)
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Irina

IrinaSydney, NSW

  • 2 reviews

Petmed helped us to care for our beloved dog!

published

I found it was difficult to find a reasonably priced insurance company that covered the needs of senior dogs.
Petmed was an insurance company I felt provided good value for my senior dog who had no ailments prior to signing up. When my dog was diagnosed and required medical treatment, each claim to Petmed was processed in a timely and consistent manner with no issues and information about remaining cover after each claim was also clear. Petmed helped us to care for our beloved dog for 3 years until his passing. From my experience, Petmed is a great insurance company - particulalry for owners whose pet is approaching their senior years.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
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Brilliant service and cost effective

published

I have been 2 years with Petmed and had several claims that were easy to lodge and were handled quickly. To be able to insure my dear old Lab means everything.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateNovember 2022
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
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