Read also:
astral s5 pool cleaner review laser stb-6000 firmware update dun and bradstreet 1300 number viano 32 inch tv review fisher and paykel washsmart drum clean why did justine leave tvsn harris farm glendale opening hoursPetplan (page 3 of 56)
Covered For Life Classic 1, 12 Months Essential, Covered For Life Ultimate, Covered For Life Classic 2Reviewer Photos & Videos
GlendaVictoria
- 2 reviews
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
They are amazing
My dog has had several health issues and Petplan have always relieved the pressure of vet bills by paying out very quickly what was expected. I would always recommend them.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
- Pet Insurance - 12 Months Essential Plan
- Verified customer
2nd time I have had to ring and follow up on claim I sent via email
2nd time I have had to ring and follow up on 2nd claim I sent via email......glad I got the money back both times but why do I need to keep ringing to escalate it? The customer service officers are lovely and polite though.
1 comment
SupportPetplan
Hi Shane,
Im sorry to hear of your recent experience with us, I have found you in the system and you have no claims outstanding. Do you have further issues? If so please email [email protected]... Read more
u so I can assist. Thank you for sharing your experience with us.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Disa ShalluePerth, WA
- Pet Insurance - 12 Months Essential Plan
- Verified customer
Thank god for pet insurance.
My policy is excellent value for money. They are friendly, helpful and extremely prompt. We have only had our policy for 2 years and have unfortunately had to make 2 claims. Both experiences have been the same. I cant fault them at all.
1 comment
SupportPetplan
Hi Disa,
We are happy to hear that you are satisfied with the policy and claims processing, plus that our team were able to help you. Thank you for sharing your experience with us.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Find out how Petplan compares to other Pet Insurance
Know better, choose better.
TLHSouth East Queensland, QLD
- 2 reviews
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
Best cover.High Integrity company
The policy was set up with the breeder, we just had to start paying after 1 month, so set up was easy.
Unfortunately we have had to make several claims and they were resolved within a week. Petplan is simple and easy to engage with
We have had Gus insured since 6weeks old so about 2 and a half years now
1 comment
SupportPetplan
Hi TLH,
We are proud to support Gus with his treatment and glad to hear he has been insured since leaving the breeder! Great to see your claims are resolved in a timely manner. Thank you for sharing your positive feedback.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
- Covered For Life Ultimate (Dogs)
- Verified customer
Necessary
The policy suits our needs for our two Labradors, we have claimed a couple of time and are happy with the communication and speed of there response to our claims. we have been with pet plan for a period of around 3 years
1 comment
SupportPetplan
Hi Peter and Jane,
We are glad to hear that you are satisfied with the policy and claims process. Thank you for being with us for 3 years and leaving your positive feedback!... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Nicole RSouth West, WA
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
Such a relief
My dog has been insured since he was born. The breeder insured the whole litter with the option for the new owners to continue the policy. A diagnosis of lymphoma was made less stressful knowing Petplan is supporting his treatments. All claims are reviewed and dealt with promptly.
1 comment
SupportPetplan
Hi Nicole,
We are proud to support you and your dog and wish him all the best with his treatment. We are glad to hear that your claims are processed in a timely manner. Thank you for sharing your experience.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Rebecca CampbellMetropolitan Adelaide, SA
- Pet Insurance - Covered For Life Classic 1 (Dogs)
- Verified customer
Worth every penny!
I've been with pet plan since I got my beautiful little boy. Best thing I ever did. My Italian greyhound has broken both legs within the space of two years and needed surgery costing over $15,000 in total.
I've never had any issues when claiming back. Turn around time to get the funds back was around 4 - 6 weeks. Brilliant company!
1 comment
SupportPetplan
Hi Rebecca,
We are proud to support you and your Italian Greyhound, its great to hear that there has been no issues with your claims. Thank you for sharing your positive feedback... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
daniel r.Perth, WA
- Covered For Life Ultimate (Dogs)
- Verified customer
awesome cover
very easy to set up online. its been very easy to lodge a claim when my dog was in and out of the vet and over numerous days to different vets, they were pretty quick with resolving the claims i put in
1 comment
SupportPetplan
Hi Daniel,
We are glad to hear that you are satisfied with our claims process and policy. Thank you for sharing your experience with us.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Cheryl DewisSydney, NSW
- Pet Insurance - Covered For Life Classic 1 (Cats)
- Verified customer
Protect your loved one
With Petplan for over 3 years since my kitty was 3 months old. Glad that I got him a policy plan, his vet bills for his skin conditions has been fully covered. It takes a lot of financial stress off me.
Generally it does not take long for the claim comes back after the form been lodged.
Recommend it.
1 comment
SupportPetplan
Hi Cheryl,
We are glad to hear that we have given you peace of mind and that you are satisfied with the policy. Thank you for sharing your experience and recommendation.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Find out how Petplan compares to other Pet Insurance
Know better, choose better.
kirsty_munglyMelbourne
- Pet Insurance - Covered For Life Classic 1 (Dogs)
- Verified customer
Excellent value and great service
The policy has been of excellent value. I initially has been hesitant about getting pet insurance but found that within a few months of joining Petplan I've made 6 claims due to my pet's ongoing condition.
It has been a peace of mind knowing that I've paid for X-rays and medical exams and that it was all covered and that there had been no fuss with getting my reimbursements organised promptly within 1 week via the straightforward and simple online claim process.
1 comment
SupportPetplan
Hi Kirsty,
We are happy to hear that you are satisfied with the policy and that your claims are settled in a timely manner. Thank you for sharing your experience with us.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Sarah D.Perth, WA
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
Peace of mind during emergency vet visits
We have two middle-aged Labradors who have needed emergency veterinary procedures several times during the past 6 years. We have had Petplan insurance for both of the dogs since they were puppies and have never had to worry about being able to afford the vet fees.
The claims have been always paid promptly and fairly.
I would recommend all pet owners insure their pets for their peace of mind.
1 comment
SupportPetplan
Hi Sarah,
We are proud to support you and your dogs through this treatment. We are happy to hear that we have given you peace of mind. Thank you for sharing your experience and your recommendation.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
PaulSydney, NSW
- Pet Insurance - Covered For Life Classic 1 (Dogs)
- Verified customer
Worth every dollar
Highly recommend for dog owners. It is a real peace of mind to have the policy at hand. We have been with Petplan for 5 years or pretty much since we have our dog. We claimed it twice and there is no fuss about doing it at all. It is really straightforward to set up a policy with them and very easy to make a claim.
1 comment
SupportPetplan
Hi Paul,
We are glad to hear that you are satisfied with the policy and claims process. Thank you for being with us for 5 years and your glowing recommendation!... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
StewNew South Wales
- Pet Insurance - Covered For Life Classic 1 (Dogs)
- Verified customer
A happy dog and financial piece of mind.
Even though my dog is only 10 months old she required major surgery on her hip to alleviate constant pain. Having Petplan insurance meant that I could concentrate on my pups well being without the stress of how to pay for her procedure.
1 comment
SupportPetplan
Hi Stew,
We are happy to hear that we have given you peace of mind, we hope that your pup is feeling better soon. Thank you for sharing your experience with us.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
LaurenSouth East Queensland, QLD
Amazing!
I have had my 2 dogs covered with Petplan for well over 10 years. My claims are processed promptly & fairly. My oldest boy wouldn't be alive today if it wasn't for their coverage of his ongoing treatment & medications (a mix of conventional & alternative therapy). The customer service representatives are always a pleasure to talk to and are always helpful. Thank you so much Petplan - your insurance reduces a lot of the stress that comes with my fur babies being in their senior years.
1 comment
SupportPetplan
Hi Lauren,
We are proud to support you and your dogs, its great to hear that our team were able to help you. Thank you for your positive feedback and for being with us for 10 years.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
SalGreater Melbourne (Metropolitan), VIC
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
Husband describes it as "marriage insurance"!
I've been delighted with the service. All claims have been resolved promptly and with no issues and very few gaps on expenses, so ends up being great value. We've made multiple claims for both pets ranging from joint issues (with rehab) to allergies and various other illnesses and have had no issues from PetPlan when a claim is submitted. I've been with PetPlan for nearly 7 years and would highly recommend them to anyone. My vet recommended them to me and I'm so glad they did! It takes the stress out of treatment options knowing PetPlan are there to help ease the burden so I'm able to focus on what's most important - looking after my fur babies!
1 comment
SupportPetplan
Hi Sal,
We are glad to hear that your claims have been settled in a timely manner and that our team has been able to help you. We are proud to have supported you over the past seven years. Thank you for sharing your experience and recommendation.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Find out how Petplan compares to other Pet Insurance
Know better, choose better.
Kayak Fun
- 2 reviews
- Covered For Life Ultimate (Dogs)
- Verified customer
Thank Goodness for Petplan!
Although pricing has increased since I first started when Lyla was a pup, the customer service is fantastic. It was easy to get the quote and start the policy. The claims I submit are acknowledged and processed in within a week, sometimes a bit longer depending on their demands. I feel so relieved that if Lyla is sick or in an emergency, I can take her to a vet without stressing about whether I can afford to take her in case she needs treatment. The only concern I have is that I have to find the money first to pay for her treatment. I have been with Petplan for almost 4 years now and highly recommend it. It's just peace of mind!
1 comment
SupportPetplan
Hi Kayak,
We are pleased to hear that our team has been able to assist you and glad to hear that we provide you peace of mind for Lyla. Thank you for sharing your experience and recommendation.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Leanne MifsudSydney, NSW
- Pet Insurance - 12 Months Essential Plan
- Verified customer
Very pleased
Overall we were very happy with all our dealings with Petplan, our claim was handled in a timely and efficient manner. People that we spoke with or emailed were very helpful.
1 comment
SupportPetplan
Hi Leanne,
We are happy to hear that your claim was processed in a timely manner and that the team were able to help you. Thank you for sharing your experience with us.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Julie WatsonSouth East Queensland, QLD
Excellent coverage
It was easy to set up our policy and lodge a claim through our emails. We have been with the insurance since August 2017 when Lola was only a couple of months old.
1 comment
SupportPetplan
Hi Julie,
We are glad to hear that you are satisfied with our policy and claims service. Thank you for sharing your positive feedback.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
- Pet Insurance - Covered For Life Classic 2 (Dogs)
- Verified customer
So happy we took out this policy
My dog was recently diagnosed with Elbow Dysplasia which was unexpected and upsetting. But Petplan has covered all of her expenses so far and have made a stressful situation so much easier. I highly recommend Petplan.
1 comment
SupportPetplan
Hi Rebecca,
We hope that your dog is feeling better soon, we are proud to support you with her veterinary treatment. Thank you for sharing your experience and recommendation.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Mark OAU
- 2 reviews
- Pet Insurance - Covered For Life Classic 1 (Dogs)
- Verified customer
Great value and excellent service
Very easy to set up and friendly staff
Each time we have made a claim it’s been resolved in a timely manner
2 years now as our pappy is only 2 years old
1 comment
SupportPetplan
Hi Mark,
We are glad to hear that your claim was resolved in a timely manner with our friendly staff helping you along the way. Thank you for sharing your positive feedback.... Read more
Kind Regards, Thomas Petplan Social TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Petplan
Questions & Answers
Debbieasked
Stamp duty why is it included
1 answer
SupportPetplan
Hi Debbie,
Stamp Duty is a government duty payable on insurance products. Stamp Duty is not set by Petplan.
Kind Regards,
Mireia
Petplan Social Team
Rosasked
Does Petplan cover Cruciate Ligament Conditions ? On this current webpage /listings/petplan-pet-insurance-covered-for-life-classic-1 - it says, "Not Included" and the Pet Insurance Policy Booklet does not explicitly mention this.
1 answer
SupportPetplan
Hi Ros,
We are proud to have helped many policyholders whose dogs have had Cruciate Ligament issues. However the coverage depends on pre-existing conditions, waiting periods, exclusions and a range of other factors as claims are individually assessed.
Please call us on 1300 738 225 so we can explain this in greater detail.
Kind Regards,
Thomas
Petplan Social Team
Charlotte P.asked
I have been asked by Murdock veterinary surgery to fill out a pre approval form prior to surgery so i can assess what Petplan will cover... i can't find a form, please can you assist me?
1 answer
SupportPetplan
Hi Charlotte,
I’m sorry to hear that your pet needs surgery.
Petplan do not offer a pre-approval service. If you would like to consult a team member please provide your policy number and they will be in contact.
Kind Regards,
Thomas
Petplan Social Team
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
SupportPetplan
Hi Glenda,
We are proud to support you and your dog, and happy that you have peace of mind with us. We are glad to hear that your claims are paid in a timely manner. Thank you for your positive feedback and recommendation!... Read more
Kind Regards, Thomas Petplan Social Team