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- Accident Cover
- Verified customer
Really great service
I have had accident cover for 3 of my Alaskan Malamutes and have made a few claims over the years. The most resent claim was for my 6 year old Alaskan Malamute ‘Maddie’ as she was bitten by a tiger snake, fortunately she totally recovered from the bite.
The claim for the Vet expenses was processed on petsecure’s website and within a week I received the 80% of the expenses.
Really great service.
1 comment
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becSouth East Queensland, QLD
- 2 reviews
- Accident Cover
- Verified customer
They can't tell difference btwn injury/illness
Its a good policy when it works. Had them try to tell me my dogs limping was not an injury but an illness and not covered in my policy. Had to go to the ends earth with my vet to get it over turned and proven it was an injury. Not happy but a good outcome in the end.
1 comment
Liz W.PetSecure
Hi Bec - thanks for your feedback- I am sorry the process wasn’t as smooth as it should be and I hope any further claim experience you have will warrant a few extra stars! Warm regards Liz
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with PetSecure
- Accident Cover
- Verified customer
Excellent careful customer care
I will recommend Pet Secure because all my interactions with the company were very kind and efficient. My dog is still a puppy and he had an accident. The claim was quickly uploaded and paid inyo my account on time.
1 comment
Liz W.PetSecure
Hi Susan, I am sorry to hear that your puppy had an accident, but thankfully you had insurance in place to help with the unexpected vet's bills. Thank you so much for your positive review - very much... Read more
appreciated, and I hope we can continue to provide you with great service and peace of mind for many years to come. Warm regards, LizSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with PetSecure
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Liz W.PetSecure
Goodness that sounds like a lucky escape for Maddie, Stuart! I am so pleased to hear she has recovered, and that having pet insurance was helpful. Thank you for your review! Liz