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Pharmacy 4 Less (page 2 of 2)
Physical store, Online storeProfessional and knowledgeable with great prices
Finally a pharmacy that understand what they are talking about but don’t overcharge. Converted for all my scripts and shopping now.
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Great service
Very happy with the service. Who else gives you that kind of service when your child is sick at 3am
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Jan OGreater Melbourne (Metropolitan), VIC
- 9 reviews
Professional
This is my favourite Pharmacy at Keysborough South. It has excellent service, curteous staff, are helpful & with great prices!
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Horrible service from 1 staff member!
I went in to the Belmont store on high street to purchase some medication for my baby who had a cough, the lady who served me was very rude, and short with me, she made me feel like a nuisance for being there! She kept looking past me and turning away from me as I was speaking to her. Was very hurtful as I was a bit overwhelmed as it is being a first time mum. I left without buying and went to the other pharmacy up the road. The service I received from [name remvoved] and pharmacy for less Belmont was very distressing and upsetting
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Pharmacy Service at Watsonia Rd, Watsonia,
In store at Watsonia Road store, Watsonia. The phamacists are excellent and offer professional advise on prescriptions. The staff are very caring and go out of their way to help. Well done Mo and his team.
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Z33sydney
- 6 reviews
Dreadful Experience
I will do my absolute best NOT to give my money to pharmacy4less from now on. Dreadful experience. I'd bought a nail varnish the day before. Today I bought two more for my daughter and as I was paying, I asked the girl at the register about testers for the lipsticks from the same range. There were some which looked like tester lipsticks, but they were sealed. I didn't want to open any in case they were not testers. The girl said she'd ask someone about it. I said not to worry, I'd look back next time I was in town, but off she went. She ...Read more
returned with an odd older woman who said in her loud voice that there were no testers for that range, seeing they were so cheap. Maybe she thought she was still working in a boutique in 1969 or something, who knows. But she intended her remark to be a put-down, which doesn't speak well for pharmacy4less customer 'service'. After all, isn't 'cheapness' what Pharmacy4less promotes ? Or do they think we go to Pharmacy4less to find expensive items? I finished what I was doing and said I understood and that was fine, adding that I'd merely made a simple enquiry, not a criticism. That should have been the end of it, but the odd older woman had to have the last word apparently. As I was about to leave, she said, 'It's not a criticism', which of course didn't make sense. We entered an exchange of words. I disliked her attitude and said so. I'm a frank and open person when confronted by ignorance and ego. And I'm from an era when retail assistants weren't paid to instigate insults and arguments with customers. A little crowd had gathered, twittering away. The odd older woman appeared comfortable when performing to an audience. She simply would not stop or go away. I told her she was a drama-queen. In the end, I told her to go away and leave me alone and said after all, I was a paying customer whilst she worked there, supposedly to serve customers. Immediately, she insisted she did not work there. I asked why she was speaking to me at all if she didn't work there? Also, I'd seen her in that same pharmacy several times before. She'd spoken to me on those occasions, asking if I needed assistance, etc., and she'd very much appeared to be working there then. She replied she did not work at Pharmacy4less, and said, * I'm a friend *. She did not seem keen to elaborate on THAT With *friends* like the odd, older woman working for them in service-capacity, Pharmacy4less clearly does NOT want customers ! There was no excuse for the aggressive, stroppy attitude of Pharmacy4lesses *friend* retail-assistant. Maybe pharmacy4less should employ trained staff rather than allow their *friends* to indulge their ego at customers' expense. There was NO need for that woman's attitude today. I simply asked the girl at the register about testers for a lipstick range. It should not have resulted in ANY attempted put-downs from that odd looking older *friend* of Pharmacy4less. Notably, very, very few of the lipsticks in that range had been sold. Most intended buyers, like me, must have looked for testers and also been reluctant to open the lipsticks which are in the tester position on the racks. Surely, instead of trying to insult paying customers for asking a reasonable question (of someone else -- the girl at the register) the strange Pharmacy4less *friend* could have used her initiative and put a notice on the lipstick stand, informing intending buyers that they **should not expect to find testers for such a cheap item**. I've lived in this suburb for going on 18 years. Needless to say, I will not be recommending Pharmacy4less to anyone.Similar opinion? Write a review on ieatwords.com.au!
DONT BUY ANYTHING FROM HERE
My mum bought 2 bottles of 365 capsule supplements online and when she received it, it’s going to expire in 6 mos! How can she finish 2 bottles of supplements in 6 mos?! When she inquired to pharmacy4less, customer service was terrible!! They should at least disclose the expiry date online!!!
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Mathew FergusonMelbourne
- 2 reviews
- Physical store
- Verified customer
Refused to refund faulty forehead thermometer, broke Australian Consumer Law
Belmont, Geelong store. Bought a forehead thermometer with claimed 0.2C range. It's either faulty or badly made - varies up to 1 degree. When trying to use on moving surface (like a child), it's even worse. Spoke to "[name removed]" the pharmacist. Very obvious from outset that he wants to refuse refund. Had to explain problem multiple times. He said "I can't put that back on the shelf" as his first excuse. I explained that as the product was either faulty or not fit for purpose, I'm entitled to a refund. He then tried to palm me off to the man...Read more
ufacturer. This is illegal. I asked him to get his phone out to Google Australian Consumer Law - he refused. He said he was the manager. I asked who the owner was - he refused to tell me. I told him I'm entitled to a refund under the law. He said I was being "passive aggressive"... in front of customers, so that was wonderfully professional. I then asked if I could film him refusing to give my refund. He told me to leave and he was calling the police... and he walked off with my goods and receipt. I had to follow him to get them back. So, now I have a forehead thermometer for $71 that doesn't work properly. [name removed] made no attempt to understand Australian Consumer Law, insulted me in front of other customers and refused a refund that I'm entitled to.Similar opinion? Write a review on ieatwords.com.au!
Not Always Happy Jan
- 13 reviews
No customer service here !
We live close to the Pharmacy4Less store at Lucas, Ballarat. Initially we found the pharmacist excellent but unfortunately he has gone and the replacement (tall) man has no customer service skills whatsoever.
He THROWS (no joke) the medication onto the counter - that is, IF he has it. He is far too keen on THROWING generic brands at customers when they specifically request the name brand. His attitude sucks !
He has limited knowledge (if he is in fact a pharmacist) and he more often that not cannot supply an item, requiring people to retur...Read more
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Questions & Answers
I visited my doctor for a severe bout of hay fever. He told me to buy an anti histamine nasel spray. I went to pharmacy4less at burwood nsw
I purchased the azep nose spray.
As soon as I paid for it I went outside to give myself a spray. Because it states on the bottle that “rapid action works within 15 minutes” I waited and waited and it still didn’t work! I was charged for a 20 ml bottle which was over $33. Instead the assistant should have asked me what size do I want.
My nose is running profusely as I write this
I again read the insert and it states it has to be used within 6 months!! I’m an eighty one year old disabled and suffering from parkinson’s decease. I just cannot afford to buy something that doesn’t work.
Can I get a refund or credit voucher for it?
1 answer
I took the nasel spray back to my pharmacy 4less and they were very friendly and helpful. Especially Sharif.
Thanks so much for your support
Terence
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