The staff is Rude and it seems to me unprofessional. I visited to have a service my Hyundai Santa fe 2011 and they could not found my cars's model number, even thought i have all the paperwork.
It is a shame. It also unable to advice, when and after how many km i need to change Transmissions oil.
My first time it is a terrible experience.
If your intention to visit, i jest suggest Think Twice before you visit; to save time and money.
Thanks

We would like to say what a fabulous,knowledgeable and understanding salesman Danni is. A credit to this dealership. He could not have been more helpful, and what a great deal he helped us to get.We could not believe how exited he was to close the deal for us it was as if he was buying it for himself. He is one of the best.

the sales person is accomodating and entertain me well. Explaining the positive & benefit of Yaris (5 Doors)
such as fuel economy, & durability. i purchase mostly
toyota vehicle because of its longebility. And it is proven
all over the world and affordability of common people
like me.

Polite, professional, no fuss service from our extremely efficient salesman who went out of his way to make our experience our best ever.

Unbreakable Ute ! Toyota has one of the best engine and easy to service. Parts are easy to find.
And the people that serve you are understanding.

very nice service! it is highly recommended dealer. the dealer will be our priority if we would buy another Toyota!

Easy location, on-site parking, well organised showroom, prompt personal service. Our salesman was focused, respectful, and had excellent product knowledge. The car was ready for collection on the promised date, and the final paperwork was seamless. After sales service was also as described and seamless. We highly recommend Phil Gilbert Croydo.

Dave Luitai was terrific. I purchased our car sight unseen as we live 5 hours from Sydney. Dave worked hard, provided videos, stayed in touch and even chased down an extra set of keys for us.
I can't praise him enough!

Simply the best customer service ive had in my long time of buying cars. From the start to the final delivery the experience was above expectation.

Friendly staffs friendly service.
Flexibility in price negotiations.
Very customer focused.
Overall Efficient in customer dealings.
Recordable to any one.

I went in to get my car checked for issues and they advised me that I had to pay $160 for them to check it. I’ve never heard of this before as my car is still under warranty. There a bunch of crooks. Do not buy cars from Phil Gilbert Croydon. They rip your hard earned dollars and give you a slap in the face when you need something fixed. Very rude staff. Run far far away and never look back.

Completely got robbed..buy two toyota camrey 16..[name removed] was salesperson. They promised on delivery time we will serviced the cars and all dent be removed. .when we get cars and go to our mechanic he showed us dirty filter. they didn't even change the oil..so untrustworthy. .poor customer service ever seen..

I bought a car from them for $23,000 i had visited many second had car shops to sell only 3 years later and the general consensus was $12,000-$13,000. Phil Gilbert (after some fake chat and insisting he didn't want to "insult me") offered me $8,000. He said he would price it at 14,000-15,000 max (however I had seen a car older than mine price at $18,000 in the showroom!) Sounds like they just wait for someone unprepared to come in before taking there car at a ridiculous rate. Pretty poor.

‪I am a regular customer with my present corrolla and all my previous carolla cars serviced with PG. Now my car was serviced 3 months back and had an issue on the weekend and the NRMA guy said something was not done properly at the last service. When I called the PG Service on 26th Feb the guy first want to distance saying it was done 3 months back and then talks about paying for the visit. Absolutely disappointed by the behaviour and tone of the person on the line and will not visit PG again and will not recommend.‬

Do no trade with these people, very dishonest and they deceive you easily! I had a very very bad experience in buying a used car from them.

They are nice and promise everything until they receive the money, then the customer should run after them. Never try it.

Such an unethical and dishonest company. Bought a car from them and within 6 weeks it has been in the service centre 5 times, not that they can find an issue with it, yet the engine light constantly comes on. Not the kind of situation you would expect to be in after paying over 40k for a brand new car. They have told me lie after lie and promised me a solution, to tell me they can't do anything but constantly repair it even if it's in there centre every week.

I have used Phil Gilbert twice and just wanted to thank them for their friendly and professional service.
I would definitely recommend them!