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Air Fryers Buying Guide
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Reviewer Photos & Videos
Ysg
- 6 reviews
Convenient Multi-Purpose Appliance
My top 3 features were no preheating needed, dishwasher safe, and versatile. It's so convenient to be able to bake/grill/fried without any preheating needed, plus it is so easy to clean since the basket components are all dishwasher safe. I have been making various dishes, from chips, wedges, risotto, cake, roast chicken, grilled salmon, roast vegetables, many more. We use it everyday since it arrived.
I am looking forward to upgrade to a bigger size so I can do even more with it, like roasting a whole chicken.
Purchased in May 2021.
1 comment
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Healthy and Efficient
Love it!
No time to heat, put the food in and starts straight away. You can layer food and it still cooks well. Creates a crispy layer around the food whilst keeping the inside moist and tender.
I use it to cook crumble, meat, fish and vegetables. Doesn't make the house smell of cooking food.
Pulls apart easily and all components fit in the dishwasher.
Purchased in April 2021.
1 comment
Philips S.Philips
Hi there, thanks for your review! We like hearing that you love the device as much as you do and that you find it easy to use. We appreciate you taking the time to share it. :-)
Kind regards,
The Philips Australia Team
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Ness SSydney, NSW
- 2 reviews
Versatile, healthy, stylish
Stylish appliance with surprising versatility. I baked a cake with excellent results, and chicken drumsticks which had phenom crunch to the skin yet juicy and tender inside. Only criticism is given the retail cost I felt that an complete hard copy instruction booklet would be better than having to Google how to use it. The apps have a great range of recipes, however, they would be even handier if they gave comment on what accessories to use with the recipe/method. All in all, a great appliance which I have had positive results using.
Purchased in April 2021.
1 comment
Philips S.Philips
Hi Ness, thanks for taking the time to share some thoughts on our Airfryer! It's really great to hear that you've been able to experiment a lot with it already (with succes!). If you ever have any que... Read more
stions about this device, don't hesitate to contact us on 1300 363 391, or through social media. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Philips Airfryer Premium Compact Digital HD9742/93 compares to other Air Fryers
Know better, choose better.
Traci
- 3 reviews
Amazing machine!
Such an incredible, high quality product! Love this machine. Heats up so fast, easy to clean, fits a lot of ingredients inside. Creates amazing healthy, fried like meals without the fat! We’ve been using every day since we got it.
Purchased in April 2021.
1 comment
Philips S.Philips
Hi there, Traci.
It's very nice to hear that you love this Airfryer! Your feedback here means a lot to us and to other potential customers. It's very much appreciated.... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Stefanie VSydney, NSW
Perfect for quick and convenient meals
Overall, I am satisfied with this product. I usually roast my vegetables, fry tofu and cook meats either slow roasted or fish for a quick meal. Simple to use and dishwasher friendly with only 3 pieces to wash up!
Purchased in April 2021.
1 comment
Philips S.Philips
Hi Stefanie, we're glad to hear you like the Airfryer and that you use it quite a lot. :-) Many thanks for taking the time to share some of your thoughts and experiences, it's much appreciated!
Kind regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
Questions & Answers
bellyasked
Can some one tell me what comes in the box with this fryer?
1 answer
Philips S.Philips
Hi Belly,
Thank you for your inquiry. Our Airfryer HD9742/93 comes with one accessory, and the actual airfryer. You can check out this product page to learn more: https://www.philips.com.au/c-p/HD9742_93/premium
Should you have any further questions, please contact our local product team at 0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week!
Kind regards,
The Philips Australia Team
TJDinAusasked
I have just purchased a Philips Avance HD9742/93 and upon unpacking, I noticed that the "splatter proof lid" was missing (indicated as included on documentation). I initially contacted Myer online (where I had purchased the item) and was advised that I would need to return the entire product in its original packaging and they would send out another, or I could contact Philips Customer Care, which I did. That contact was made ten days ago and only today, after calling Customer Care (located in the Philippines) again, I was provided with a tracking number and an projected arrival date of five days from now (note the shipment is simply Melbourne/Thomastown to Brisbane). Throughout the process of trying to get the missing part, it has become increasing evident that aside from their health care arm, the only true Philips presence in Australia is their product line distributed by third parties such as Myer, DJs, Good Guys, etc. This has been further frustrated by the fact that both part/accessory numbers, if the parts/accessories are actually available in the Australian market, are inconsistent with the publications put out by Philips itself. I fully understand the transition to a more global market is and will continue to grow but I am also concerned that this has allowed the providers of products and services such as Philips to compromise the level of customer support they attach to their brand. Unfortunately, this is not a new experience with Philips as I also own one of their oxygen concentrators and the experience of after sales support has been no different.
So, here is my question:
At what point does one give up on a particular product brand when availability, timeliness and accuracy of information are compromised by the established business model?
2 answers
3 months ago purchased the Phillips XL and more recently the Phillips XXL. I wasn't aware of an " splatter proof lid" for either of these models of air fryers. I am currently (as of 23/8/2019) in contact with Phillips regarding access to a cash back offer on the newly purchased XXL. I have set up the Phillips account as required to access my cash back, but the email verification for my Phillips account in order to access the cashback isn't working. I am receiving feedback from Phillips regarding my problem, but having been re routed a few times to the promotions team and their IT team and back again, and, after over a fortnight of trying I am giving them another 48 hours before contacting consumer affairs in my state. Other than the issues with the cash back I am very happy with both the XL and the XXL. Between purchasing my XL and the XXL, I purchased two Aldi units, both of which failed at first use, and a Smith and Nobel, which has since failed as the handle doesn't lock in, after a month of use. The Phillips Air fryer is a far superior product, to any other air fryer on the market, but I am becoming concerned that their after sales service is lacking. Contact isn't easy and you get re routed, and fobbed off. What a shame as the air fryer is a great product.
Philips S.Philips
Hi there, we very much appreciate you sharing your honest thoughts and experiences here. We do regret hearing that they have not been the best ones, though. Of course, things are not supposed to go down like this, and we apologise for the fact that it did. We will make sure to share the feedback with the concerned team, so they will be able to look into it and learn from it as well. As for the matter you experienced, it sounds like the lid is on its way to you now, correct? In case you have further case specific questions, you can always get in touch with our colleagues via 1300 363 391. Once again, thanks for taking the time to share your feedback.
Kind regards,
The Philips Australia Team
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Philips S.Philips
Hi there,
We're glad to hear that you're happily using your Turbostar Airfryer on a daily basis for so many different types of food. Thank you for sharing your love for the device here with us and have a wonderful week!... Read more
Kind regards, The Philips Australia Team