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ChristalSydney, NSW
- 2 reviews
- 1 like
The Unit Is Collects Food And Water - Unable To Clean Properly
I bought this unit for my first child.. the steamer/blender is great, really worked, made great purees and the blender is powerful enough.
However, food and water gets caught in the bottom section, which can not be opened to clean properly. It takes ALOT of time (which you do not have when raising children), to clean to a safe level. When I contacted the technical team they told me to rinse water through the hole near the handle and everything should be fine.... The hole is about a millimetre... this is incredibly difficult, I have soaked the unit so many times but without the use of a brush to move the food, its very difficult to clean.. let alone get that dirty water out of the tiny hole... Not impressed. :(
Purchased in March 2021 for $250.00.
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LarryPSouth East Queensland, QLD
- 6 reviews
Best blender out there
100% satisfied with the product. Been using Philips product since I was little.
It blends everything perfectly, never had a complain or funny noises or having to worry about repairs.
Purchased in March 2021.
1 comment
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Lidya L.
- 2 reviews
Steamer does not turn on no matter how many times I have put the jar properly on the appliance.
Read the troubleshooting page and no matter how many times i put the jar properly on the appliance, it does not steam. Really really frustrating product. Meant to be smart with safety lock, but it just doesn't work properly.
Purchased in February 2021.
1 comment
Philips S.Philips Avent
Hi there, Lidya,
Thanks for contacting us about this. We'd like to help you out! Is this the first time you encountered this defect? If this is an older model already, it may be that scale has built ... Read more
up inside the device. In that case, please follow the descaling device as per the manual:Similar opinion? Write a review on ieatwords.com.au!
RegularPumpingMomNSW
- 5 reviews
What a time saver! must have for all moms!
This product is excellent for preparing baby food at home, quickly steams and blends food very smooth, perfect for baby’s early days discovering food.
I bought this ages ago for my first baby, and is still working perfectly for my second, truly I cannot survive without this combo.
It’s compact and very easy to clean which was my number one criteria for choosing this product, it has an inbuilt strainer so no need to have or wash extra utensils.
1 comment
Philips S.Philips Avent
Hi there. It makes us very happy to hear you're having such a positive experience with the combined steamer and blender. How convenient you were able to use it for your second little one as well. We w... Read more
ish you all the best. :-) Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
SarenaSydney, NSW
- 8 reviews
- 2 likes
Convenient but leaks water when steaming and hard to clean
Easy to use and great for steaming small batches of veggies and meats. However the opening where you pour water in doesn't close tightly so steam escapes, so I have to put something heavy over it to stop the steam from escaping. It's also hard to clean the edges inside the lid especially after steaming meat. It's more compact than the other steamer/blenders out there so it's easy to pack away and doesn't take up much bench space.
3 comments
Philips S.Philips Avent
Hi Serena. Thank you for writing down your thoughts on the Avent steamer and blender. It's good to hear you've found it easy to use. For the cleaning, please feel free to let all parts soak in warm so... Read more
apy water, this should make it easy to clean all parts. The steam coming out of the opening is however not supposed to happen, and so we'd like for you to contact our customer support so that we can look into this for you. You can reach us on Facebook or Twitter (@PhilipsCare), or through any of the options mentioned here: https://bit.ly/2wukcTf. Kind regards, The Philips Australia Team.Dear Avent team, I'd like to thank you for your response to this and that after contacting yoru customer support, the flap that was causing the steam escaping was replaced and posted to me which seems... Read more
to have fixed the problem for now. I appreciate you following up on my concerns through this review and am impressed at the speed and ease of how this was resolved.Philips S.Philips Avent
Hi, Sarena.
Thanks for the feedback. We're happy to hear the issue was resolved so quickly. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
SarahNorth Adelaide, South Australia 5032
- 2 reviews
This has come in super handy not just blending but steamed too
This blender has been fantastic and works like magic. As we have two youngsters that need mashed food the steam function has really assisted making sure the food is also warm and super yummy. I've blended carrots & veggies along with a few different type of fruits which have all come out really smooth and nice
1 comment
Philips S.Philips Avent
Hi Sarah,
Thank you for sharing your experience on the SCF870. We're glad to hear you find this product so handy. It's also great to hear you've already found a few nice combinations to blend. ... Read more
Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
MattBroom, WA
- 4 reviews
Steamer is ok but blending bad
Since buying this it doesn't blend food down very well always leaving bits in the blends food. The steaming is exelent and can save time having to put things into a pot and get down to softer. There also isn't very much options to finenes on the blades only getting the one
1 comment
Philips S.Philips Avent
Hey there, Matt.
Thanks for taking the time to share your experiences here. Great to hear you're loving the steaming function, but it's a pity to hear you've expected more from the blending aspect. B... Read more
ut we appreciate your honest feedback, and please consider this noted. If you require further assistance, please feel free to reach out via the following phone number; 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
EliMelbourne
- 4 reviews
- 1 like
Don’t buy
I bought this product 3 months ago as it sounded really appealing for its convenience of preparing my baby’s meals. It was leaking water from the start, but I continued using it as it seemed to still function. Up until recently it has now gone a lot worse. It leaks water everywhere and no steam goes through the food compartment. So it doesn’t steam the food anymore. I contacted Phillips and they just said to pay my own postage and sent it back. There wasn’t much of customer service on their part as I had to call a few times to get someone to sp...Read more
eak to. What is upsetting is that I will have no steamer for a long time as sending it back and waiting for them to test it could take time. When I asked for a better solution they went on to tell me that there are other ways to cook food for my baby foo. I found this extremely rude. The product also leaves a mouldy residue inside the steamer compartment which is extremely difficult to clean. Don’t buy this product as you will be wasting your money.6 comments
Philips S.Philips Avent
Hi Eli, thanks for your honest review.
We're sorry to read about your experience with this Steamer Blender which was supposed to make your life as a parent easier. We'd always be willing to see what... Read more
we could do to help, so if you'd like us to look into this, please let us know on here, or through social media or on 1300 363 391.Philips S.Philips Avent
Hi Eli, if you'd like we could reach out to you directly about this. We've sent you a private message with a form asking for a couple of contact details, this for for a product specialist to get back ... Read more
to you about this. Kind regards, The Philips Australia TeamHi, I sent you my details within a day of you asking me, which was almost a month ago and nobody has contacted me yet.
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Juan ManuelSouthbank
- 6 reviews
Convenient device.
I bought this item because I thought it was a good idea, as the size is very convenient, the price was accessible and it was what I was needing. very easy to operate, very effective and convenient, a good way to stop wasting food and create another healthy meal with left overs.
1 comment
Philips S.Philips Avent
Hi there, Juan,
Thank you for sharing this here with us. We're of course very happy to find out the steamer blender has become a valuable asset in your kitchen set up and routine. It's always good to... Read more
stop food waste, and create healthy meals. :) Many thanks again!Similar opinion? Write a review on ieatwords.com.au!
Coco83Melbourne
- 6 reviews
Amazing for time poor parents to provide nutritious meals for babies
Great product got loads of use but once buns moved to more meal based with servers ingredients I started using my thermomix more but was a life saver when I had babies starting solids. Only reason I didn’t give 5 stars as it does get food stains and is annoying to clean if doing meats as the seem to get stuck in the vents.
1 comment
Philips S.Philips Avent
Hey there,
Thank you for sharing your thoughts here. We appreciate this, since it is the most valuable for us to hear about your experiences. We can use this to improve our products, so consider this... Read more
noted. We're happy that you enjoy using the steamer/blender and wish you and your family all the best!Similar opinion? Write a review on ieatwords.com.au!
ManjSydney
- Verified purchase
Fault in product allows mould to grow in jug
I do not recommnend this product. There is a small hole at the bottom of the jug that allows food and water to enter an area that cannot be cleaned and mould to grow. Philips Advent customer service state this ius still safe to use as the mould does not directly touch the food but I dont think it is safe to wash mouldy appliances in the kitchen or to allow mould to grow on any kitchen appliance.
1 comment
Philips S.Philips Avent
Hi Manj,
Thanks a lot for sharing your experience with us. We regret to hear about your Combined Steamer and Blender, and we understand that you don't like to have mould in your kitchen appliance.... Read more
Therefore, we kindly recommend you to reach our to our customer service again. You could contact us at 1300 363 39, but it's also possible to send us a message on Facebook or Twitter (@PhilipsCare). We'd be more than happy to see if there's still anything that we can do for you.Similar opinion? Write a review on ieatwords.com.au!
DennySydney
- 8 reviews
Best baby food blender
Avent really did their job in providing utensils for baby. This steamer and blender is easy to use, easy to clean and the final food is in perfect texture! It really saves my time - I can just leave the food inside the steamer and come back to it later on with the food steamed into perfection.
1 comment
Philips S.Philips Avent
Hi Denny,
How wonderful to hear that the Avent steamer and blender is making your life easier. :-) Thank you for the review here as it will definitely help consumers that are still hesitant to buy the product. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
VivienneWilliams Landing
- 10 reviews
- 2 likes
The blades are sharp.
It does it work and is quite reliable. However when my mother in law washed it she had her fingers cut by the blades. I would hope the design of the blades are safer for cleaning. In general the function is good, but if there is a timer for the steaming function or blending function it could be better. Now we have to stand next to the machine in case it over cooked the food.
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CherryBrisbane
- 8 reviews
Amazing appliance
I love this appliance because it doesn't just help me make food for the bub but it also help me in making soups, pastas etc. One thing I am not happy about is the noise that this blender makes everytime i use it. Considering the price, I thought it was silent but it produces that sound. If you're not bothered by it, you can get this one.
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Vanessa YuenSydney
- 7 reviews
- 1 like
Good life start from it
I need sometime fresh juice every day. Before that I was using the Kmart combined steamer, it is not bad, my boyfriend get me a new one which philips agent combined steamer and blender, I like it so much, easy to clean and easy to use. It is not complicated.
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JamieIllawarra, NSW
- 8 reviews
Excellent
Absolutely amazing product for mum with the new baby steam tip over blend. baby food is done so easy to use so easy to clean. it is a little bit noisy but what blender isn't. And it's just not for baby food you can use it with every day use making smoothies purees bananas fruit veggies meet perfectly I'm so happy with this product I've used it for both my babies Which are five years apart and it still going strong love Love love this product
1 comment
Philips S.Philips Avent
Hi Jamie, that sounds wonderful! :) We love ❤️❤️❤️ this review and thanks again for your kind words.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
SamSydney
- 7 reviews
Life saver little machine
I bought this little magical machine only recently. It is amazing, very easy to prepare healthy meal for my baby. I wish I had it with my first 2 children would’ve saved myself a lot of money and effort in preparing. My only down side it needs regular cleaning but still life saver for mom of 3.
1 comment
Philips S.Philips Avent
Hi Sam,
This means a lot to us, thanks a lot! Let us know if there is anything we can help you with alright? We're here for you. :) ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
Erik
- 4 reviews
Simple to use
It is a blender that does does everything a blender needs. Although it may look slightly ugly at first. But what gets the jobs done is what matter. Also steam do come out sometimes and can be quiet dangerous. I think Philips need to look more closely at the safety features.
1 comment
Philips S.Philips Avent
Hi Erik,
Many thanks for bringing this to our attention and for sharing your experiences. We're very glad to hear that you like the device, but we'd also like to know a little bit more about the stea... Read more
m that came out of the device. Therefore, we'd like to ask you to contact our product specialists via 1300 363 391 (if you're in Australia) or 0800 658 224 (if you're in New Zealand). Thanks again for sharing your review!Similar opinion? Write a review on ieatwords.com.au!
XuezhuSydney
- 4 reviews
Easy to use and save my time
It’s easy to use and can save my time. If you look after your baby by yourself, it’s worth to have it. But the lid of it is hard to clean up. So the lid will look very dirty after a few times use which I think is a design defect of this product.
1 comment
Philips S.Philips Avent
Hi Xuezhu, thank you for taking the time to write this review. We like to hear the SCF870 has been so easy to use and felt as a comfortable tool while looking after your baby. Thank you as well for th... Read more
e feedback on the cleaning. We'll make sure to pass it along to our product team. Kind Regards,Similar opinion? Write a review on ieatwords.com.au!
KAM
- 2 reviews
Really helpful product
I found the steamer/blender fast, easy to use and I could make a months worth of purees in a couple of hours. It pureed everything really well. The only faults would be that it's a bit fiddly to clean and the steam got me a few times. I'm still really happy that I had it.
1 comment
Philips S.Philips Avent
Hi there, thanks for taking your time to write this review and we're glad that you enjoyed the product! :)
Kind regards,
The Philips Australia Team
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Questions & Answers
Yoovi G.asked
I forget to descale the tank after 4 weeks.I clean it around 7 weeks. Yes it was brown from inside.Can food get contaminated from it.
1 answer
Philips S.Philips Avent
Hi Yoovi,
Thank you for your question. If the tank is properly cleaned and it looks clear now it shouldn't be a problem. We do advise you to descale the tank more often from now on.
Kind regards,
The Philips Australia Team
Rowdy82asked
How do you open the steamer lid in the 4in1? We have pieces of meat inside and cant find a way to open the lid. TIA
3 answers
Philips S.Philips Avent
Hi Rowdy,
Thanks for your question. The plastic part fitting may be tight at first usage, but rest assured. This is normal due to the material characteristics. The opening of the blender will become smooth after several times of use. Just try opening the blender like usually. If this doesn't help, feel free to reach out to our team on the phone. You can contact us on 1300 363 391 (AU) or 0800 658 224 (NZ).
Kind regards,
The Philips Australia Team
Thanks will call the support # as I still dont know how to open the lid
Philips S.Philips Avent
Hi Rowdy, have you found a way to open the steamer lid? We're awaiting your reply!
Kind regards,
The Philips Australia Team
Tej00asked
Hi so we just used it twice and we are getting water where we place the veg for steaming after the steaming process is that normal?
1 answer
Philips S.Philips Avent
Hi, thanks for your question here! We have looked into it for you, but we were not able to find the information we were looking for, unfortunately. Therefore, we recommend you to get in touch with the product specialists via 1300 363 391 (AU) or 0800 658 224 (NZ). They will be able to have a closer look at it and answer your question. :-)
Kind regards,
The Philips Australia Team
Download manual
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Philips S.Philips Avent
Hi Larry, great to hear you're happy with the combined steamer and blender. Many thanks for sharing your thoughts here!
Kind regards,
The Philips Australia Team