4 questions from our users
Katyasked
So... I got one second hand, ( i know its probably not recommended) Anyway, worked like a dream... wasnt too noisy and great milk output, and it just suddenly lost suction from the machine part whilst trying to express for approximately 10 seconds, then started again. Happened once to begin with. The next time it happened twice and then the 3rd time it stopped and just never started up again. You could hear it wasn't sucking at all. As I don't physically breastfeed due to latching issues I rely on the pumps and as shops close at 5.30pm, and that was the time I was expressing, I couldn't just pop to the shops and get another one, so resulted in getting yet another second hand one, which was SUPER noisy. So the early morning expression I had to leave the room to avoid waking up the baby and husband. At that point I decided I was getting new one and have the other as back up... So I got a new one. Was fine to begin with, pumping fine (still does), noise was fine.... but now after a couple of months it's starting to get noisy. I can still be in the same room as sleeping baby at this stage, just fear its going to get louder. Also with the return to work coming soon. I'm having a bit of anxiety about the noise so the questions are... 1. that first pump, is that how the die? 2. Why do they suddenly get noisy? Wear and tear? everything is plugging in correctly. As I am writing this I just pumped 500ml (1st expression of the day, but woo go me! - definitely no pumpjng issue)
1 answer
Philips S.Philips Avent
HI Katy, thank you for sharing your experiences with the Philips Avent Comfort Single Electric. We regret hearing that you've been having difficulties with your pump. We understand that this inconvenient and that you are afraid the noice will progress. Our product specialists would like to help you further regarding these issues. You can reach them at 1300 363 391 when you're located in Australia and at 0800 658 224 when you're located in New Zealand. We hope to hear from you.
Kind Regards,
The Philips Australia Team.
Davidasked
Can I use rechargeable 4 x 1.5V lithium batteries on the philips avent single electric breast pump, instead of the 4 x 1.2V Ni-MH batteries?
My spouse feedback to me that using the rechargeable 4 x 1.2V Ni-MH batteries, the pump action was not as strong as when using the power adaptor.
1 answer
Philips S.Philips
Hi David thanks for reaching out to us. That's a great question there. Our product specialists will be happy to help you answer that. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
jue jueasked
when using single breast pump SCF332, the adapter is not working and now i am using with batteries. Is there something wrong with the adapter?
1 answer
Philips S.Philips
Hi there, thanks for asking and sorry for the late reply. We like to get in touch and see how we can help. We advise you to call the below number for further assistance:
1300 363 391
Mondays to Fridays: 9:00 am - 5:00 pm EST
Kind regards,
The Philips Australia Team
Priasked
Is this product meant to be so noisy?
2 answers
Philips S.Philips
Hello, thanks for asking. We advise you to call us on (if you are based in Australia) 1300 363 391 for further assistance. We like to get in touch and see if we can help you.
Mondays to Fridays: 9:00 am - 5:00 pm EST
Kind regards,
The Philips Australia Team
I found it noisy but not louder than I expected it to be.
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