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4 questions from our users

Nigels best friend

Nigels best friendasked

Hello, Philips team. I've only just purchased my Azur Elite (GC5031) steam iron and am keen to use it according to your directions. We purchased it because of sustainability concerns. We're keen to have a good iron which can be repaired if necessary and our repairs service recommended your Azur Elite. Too many irons end up in landfill unnecessarily. Here's my question: What do I need to know about the use of spray starch with my new iron? I iron a lot of formal heavy cotton shirts and blouses which absolutely do need a little puff of spray starch to bring out their best. The GC5031 steampower is great with heavy cottons, linens, denims etc but I need some tips for using spray starch in such a way as to keep me and my new iron happy. Thank you! Juliet, Brisbane.



No answers
Mario S.

Mario S.asked

https://www.dropbox.com/s/s66w1b2aklkiu6i/IMG_6129.MOV?dl=0

This is the problem.. IQ flashes fast... and does not heat up. Any help?

1 answer
Philips
Philips S.Philips

Hi there, Mario. Thanks for asking. We kindly advise you to contact our colleagues on the below number for further assistance: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR%2BIRONS_CA



Kind regards,
The Philips Australia Team

Pamela Harris

Pamela Harrisasked

My new iron (Philips Azur Elite GC5031/20) makes a knocking sound and also vibrates when in use. this seems wrong to me. Can you pls advise?

No answers
Shico

Shicoasked

Hi there,

I bought the Philips Azur Elite GC5031/20 after reading all great reviews on it but lately it has been dripping hot water whenever we are using it!!!



Can we fix this issue ? is it faulty or what is the cause of this hot water leaking and burning our legs?

Thanks

Shico

No answers

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