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14 questions from our users
lakmal k.asked
I want to buy a replacement basket for my Philips Airfryer HD9216/81 (WHITE). I was unable to find any compatible basket over the internet. Does anyone know a place or web site that I can buy a replacement basket? big help.
thanks.
3 answers
Not sure, if you find out please let me know. I am not overly keen on the meshy basket that is in the air fryer, it makes it very hard to get the stuck on crumbs etc, out of it.
Philips S.Philips
Hi Lakmal,
Thank you for reaching out to us about this matter. We would be glad to help you out with this. Please find available accessories of your Airfryer here: https://www.philips.com.au/c-p/HD9216_81/daily-collection-airfryer-with-rapid-air-technology/partsandaccessories
Should you have any further questions, please contact our local product team at 0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
We wish you a wonderful week ahead!
Kind regards,
The Philips Australia Team
Thanks for the help. i found the basket with handle via following link : https://www.parts.philips.com.au/basket-420303616241.html
Seoyeon K.asked
How many liters does this airfryer contains?
2 answers
I am not sure, it is a relatively small one.
Philips S.Philips
Hi there, this original model has a capacity of 800 g (1.8 pounds). Hope this helps! Should you need any assistance, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind Regards
The Philips Australia Team
Robynne O.asked
What is 0.8 in litres.
1 answer
Philips S.Philips
Hi Robynne,
Thanks for your question. :) The capacity of the basket is actually 28 oz, which translates to 0.82 liters. Feel free to let us know if you have any other questions.
Kind regards,
The Philips Australia Team
Michelle Gasked
How many liters is this air fryer?
1 answer
Philips S.Philips
Thanks for your question, Michelle. The maximum capacity for this Airfryer is 28 oz.
Kind regards,
The Philips Australia Team
fay y.asked
is this model classed as 7 or 8 inch
Paulaasked
Hi Can replacement baskets be brought for this model please
Erin W.asked
What size pan can I use in my fryer in inches please. I cant seem to find thos dimensions
1 answer
Philips S.Philips
Hi Erin, thanks for leaving your question on here. We can tell you that the basket's capacity is 28oz, however we haven't been able to figure out the exact dimensions yet. If you'd like us to look into it further, please reach out to us through Twitter (@PhilipsCare) or Facebook with a private message. We'd be happy to help out.
Kind regards,
The Philips Australia Team
Shane Basked
Does anyone know of any accessories can be bought for this fryer?
Or the inside diameter so I could look for a cake tin or rack?
3 answers
there is the philips brand one you can buy in stores and on the philips website. I bought this set off ebay which was cheaper, came within 3 weeks too. https://www.ebay.com.au/itm/Air-Fryer-Accessories-Set-of-10-pcs-Fit-all-Standard-Air-Fryer-3-7QT-5-3Q-C8J6/253863282614?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649
Prefer to buy local because if there is an issue i can just bring it back or talk to a service person
Philips S.Philips
Hi Shane,
Thank you for the question! There are currently no accessories being offered on our website for the HD9216/81, unfortunately. As for the dimensions, you can find those here: https://www.philips.com.au/c-p/HD9216_81/daily-collection-airfryer-with-rapid-air-technology/specifications. We hope this helps, and please feel free to reach us by phone (1300 363 391) or on social media (Facebook/Twitter @PhilipsCare) if you have any other questions - our colleagues would be happy to answer them for you.
Kind Regards,
The Philips Australia Team
Sooasked
Where did you get the directions/ recipes to cook in the airfryer. Kids got me one for my 65th Birthday, but I don't know how to use it? No instructions or recipes with it.
4 answers
There is an air fryer app put out by philips on the App Store for free.
It has heaps of great recipes.
Also Facebook has an Airfryer group that share fantastic recipes etc.
Philips S.Philips
Hi there. Thank you for getting in contact with us. How wonderful you were gifted an Airfryer! To get inspired, we have a page on our website dedicated to Airfryer recipes here: https://bit.ly/2HnoPEF. You can also download the Airfryer App to browse recipes on your phone or tablet. The instructions can be found here: https://philips.to/2THxBPH. The is also a quick start guide available, which might come in handy: https://philips.to/2VFxdmz. Let us know if that helps! We'll gladly provide you with further assistance in case necessary. Have fun baking. Kind regards, The Philips Australia Team.
www.philips.com.au/c-m-ho/cooking/airfryer-top/airfryer-xxl
Bradasked
Can u cook chips & drumsticks together??
2 answers
I also purchased the rack, should fit 4 drumsticks underneath with fries on top of rack, ensuring nothing is touching the roof of the fryer. You could also reverse it, so that the juices from the chicken drops onto the chips
Philips S.Philips
Thanks for asking, Brad. Yes, chips and drumsticks can be prepared simultaneously, as they require the same settings.
Kind regards,
The Philips Australia Team
Lynniemichelleasked
What accessories can I use with the daily collection air fryer model number HD 9216/8?
1 answer
Philips S.Philips
Hi Lynniemichelle, thank you for your questions. At the moment there are no accessories available for the Daily Collection Airfryer, unfortunately. Please do keep an eye on our website for any changes.
Kind regards,
The Philips Australia Team
Oomy Babyasked
Hello,
What additional parts can be purchased for this air fryer? I was under the assumption Id be able to purchase the grill plate etc but your website only has additional parts for Viva and Avance. Dont even get a separator for this model
3 answers
From what I remember it was for the bigger model. Check out TVSN website.
Philips S.Philips
Hi there,
thanks for asking your question here. Unfortunately, the additional parts are indeed for the larger Airfryer models. We can imagine this isn't the answer you've hoped for and if there's anything else we can do for you, please feel free to give us a call at 1300 363 391.
Kind regards,
The Philips Australia Team
Hello, Thanks for the message Phillips, that is a bummer, however it might give me time to master some easier recipes in my current appliance and perhaps I'll keep the accessories and upgrade to a bigger air fryer later on :)
Thanks again
Cantorasked
The are 6 symbol on front of my Philips Airfry multi-cooker, I just anderstand one of them ( the baker ) would U expend me the other?
Thank U
1 answer
Philips S.Philips
Hello Cantor, thanks for asking and sorry for the late reply. We advise you to contact our colleagues on the below number for further assistance:
1300 363 391
Mondays to Saturdays: 7:00 am - 7:00 pm EST
Kind regards,
The Philips Australia Team
Gracieasked
My reason for buying this product is mainly for chips my question is does it cook store bought chips and also homemade chips?
4 answers
Yes it does. I sometimes drizzle a little oil on the chips. Far better than deep frying.
Yes it does, I have cooked both sorts in it. Homemade I partly cook potatoes in microwave then cut up toss in a little olive oil and cook . Chips of both sorts come out a little drier than fried this can put people off. My hubby n I are happy with the way it cooks. I dont cook french fries in as i fine they come out hard, I have found the normal chip and wedge size cook nicely . You have to remember it is an air fryer the chip will be drier than chip cooked by oil . I hope is has answered your question.
Thank you
Philips S.Philips
Well, we don't have to add much more than Bac and Mary already told you! But the Airfryer is quite the champ when it comes down to chips. Whether you use chips specifically meant for Airfryers or ovens, or your own hand-cut chips that you made at home.
We do hope you'll give the Airfryer a go. If you have any other questions, don't hesitate to contact us on 1300 363 391, or http://philips.com/support/, we'll be happy to help!
Kind regards,
The Philips Australia Team
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