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14 questions from our users

lakmal k.

lakmal k.asked

Original HD9216/81 (White)

I want to buy a replacement basket for my Philips Airfryer HD9216/81 (WHITE). I was unable to find any compatible basket over the internet. Does anyone know a place or web site that I can buy a replacement basket? big help.
thanks.



3 answers
Kuchs
Kuchs

Not sure, if you find out please let me know. I am not overly keen on the meshy basket that is in the air fryer, it makes it very hard to get the stuck on crumbs etc, out of it.

Philips
Philips S.Philips

Hi Lakmal,

Thank you for reaching out to us about this matter. We would be glad to help you out with this. Please find available accessories of your Airfryer here: https://www.philips.com.au/c-p/HD9216_81/daily-collection-airfryer-with-rapid-air-technology/partsandaccessories

Should you have any further questions, please contact our local product team at 0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.



We wish you a wonderful week ahead!

Kind regards,
The Philips Australia Team

lakmal k.
lakmal k.

Thanks for the help. i found the basket with handle via following link : https://www.parts.philips.com.au/basket-420303616241.html

Seoyeon K.

Seoyeon K.asked

Original HD9216/81 (White)

How many liters does this airfryer contains?

2 answers
Kuchs
Kuchs

I am not sure, it is a relatively small one.

Philips
Philips S.Philips

Hi there, this original model has a capacity of 800 g (1.8 pounds). Hope this helps! Should you need any assistance, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind Regards
The Philips Australia Team

Robynne O.

Robynne O.asked

Original HD9216/81 (White)

What is 0.8 in litres.

1 answer
Philips
Philips S.Philips

Hi Robynne,

Thanks for your question. :) The capacity of the basket is actually 28 oz, which translates to 0.82 liters. Feel free to let us know if you have any other questions.

Kind regards,
The Philips Australia Team

Michelle G

Michelle Gasked

Original HD9216/81 (White)

How many liters is this air fryer?

1 answer
Philips
Philips S.Philips

Thanks for your question, Michelle. The maximum capacity for this Airfryer is 28 oz.

Kind regards,

The Philips Australia Team

fay y.

fay y.asked

Original HD9216/81 (White)

is this model classed as 7 or 8 inch

1 answer
Fired Up
Fired Up

What happened when you contacted them as per the manual ?

Paula

Paulaasked

Original HD9216/81 (White)

Hi Can replacement baskets be brought for this model please

1 answer
D hig
D hig

Best to check https://www.parts.philips.com.au

Erin W.

Erin W.asked

Original HD9216/81 (White)

What size pan can I use in my fryer in inches please. I cant seem to find thos dimensions

1 answer
Philips
Philips S.Philips

Hi Erin, thanks for leaving your question on here. We can tell you that the basket's capacity is 28oz, however we haven't been able to figure out the exact dimensions yet. If you'd like us to look into it further, please reach out to us through Twitter (@PhilipsCare) or Facebook with a private message. We'd be happy to help out.

Kind regards,
The Philips Australia Team

Shane B

Shane Basked

Original HD9216/81 (White)

Does anyone know of any accessories can be bought for this fryer?
Or the inside diameter so I could look for a cake tin or rack?

3 answers
Alana Davison
Alana Davison

there is the philips brand one you can buy in stores and on the philips website. I bought this set off ebay which was cheaper, came within 3 weeks too. https://www.ebay.com.au/itm/Air-Fryer-Accessories-Set-of-10-pcs-Fit-all-Standard-Air-Fryer-3-7QT-5-3Q-C8J6/253863282614?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649

hotkiwi
hotkiwi

Prefer to buy local because if there is an issue i can just bring it back or talk to a service person

Philips
Philips S.Philips

Hi Shane,

Thank you for the question! There are currently no accessories being offered on our website for the HD9216/81, unfortunately. As for the dimensions, you can find those here: https://www.philips.com.au/c-p/HD9216_81/daily-collection-airfryer-with-rapid-air-technology/specifications. We hope this helps, and please feel free to reach us by phone (1300 363 391) or on social media (Facebook/Twitter @PhilipsCare) if you have any other questions - our colleagues would be happy to answer them for you.

Kind Regards,
The Philips Australia Team

Soo

Sooasked

Original HD9216/81 (White)

Where did you get the directions/ recipes to cook in the airfryer. Kids got me one for my 65th Birthday, but I don't know how to use it? No instructions or recipes with it.

4 answers
Bruno Savvas
Bruno Savvas

There is an air fryer app put out by philips on the App Store for free.
It has heaps of great recipes.
Also Facebook has an Airfryer group that share fantastic recipes etc.

Philips
Philips S.Philips

Hi there. Thank you for getting in contact with us. How wonderful you were gifted an Airfryer! To get inspired, we have a page on our website dedicated to Airfryer recipes here: https://bit.ly/2HnoPEF. You can also download the Airfryer App to browse recipes on your phone or tablet. The instructions can be found here: https://philips.to/2THxBPH. The is also a quick start guide available, which might come in handy: https://philips.to/2VFxdmz. Let us know if that helps! We'll gladly provide you with further assistance in case necessary. Have fun baking. Kind regards, The Philips Australia Team.

MansfieldJohno
MansfieldJohno

www.philips.com.au/c-m-ho/cooking/airfryer-top/airfryer-xxl

Brad

Bradasked

Original HD9216/81 (White)

Can u cook chips & drumsticks together??

2 answers
nicoletup
nicoletup

I also purchased the rack, should fit 4 drumsticks underneath with fries on top of rack, ensuring nothing is touching the roof of the fryer. You could also reverse it, so that the juices from the chicken drops onto the chips

Philips
Philips S.Philips

Thanks for asking, Brad. Yes, chips and drumsticks can be prepared simultaneously, as they require the same settings.

Kind regards,
The Philips Australia Team

Lynniemichelle

Lynniemichelleasked

Original HD9216/81 (White)

What accessories can I use with the daily collection air fryer model number HD 9216/8?

1 answer
Philips
Philips S.Philips

Hi Lynniemichelle, thank you for your questions. At the moment there are no accessories available for the Daily Collection Airfryer, unfortunately. Please do keep an eye on our website for any changes.

Kind regards,
The Philips Australia Team

Oomy Baby

Oomy Babyasked

Original HD9216/81 (White)

Hello,

What additional parts can be purchased for this air fryer? I was under the assumption Id be able to purchase the grill plate etc but your website only has additional parts for Viva and Avance. Dont even get a separator for this model

3 answers
Pauline V
Pauline V

From what I remember it was for the bigger model. Check out TVSN website.

Philips
Philips S.Philips

Hi there,

thanks for asking your question here. Unfortunately, the additional parts are indeed for the larger Airfryer models. We can imagine this isn't the answer you've hoped for and if there's anything else we can do for you, please feel free to give us a call at 1300 363 391.

Kind regards,

The Philips Australia Team

Oomy Baby
Oomy Baby

Hello, Thanks for the message Phillips, that is a bummer, however it might give me time to master some easier recipes in my current appliance and perhaps I'll keep the accessories and upgrade to a bigger air fryer later on :)

Thanks again

Cantor

Cantorasked

Original HD9216/81 (White)

The are 6 symbol on front of my Philips Airfry multi-cooker, I just anderstand one of them ( the baker ) would U expend me the other?
Thank U

1 answer
Philips
Philips S.Philips

Hello Cantor, thanks for asking and sorry for the late reply. We advise you to contact our colleagues on the below number for further assistance:

1300 363 391

Mondays to Saturdays: 7:00 am - 7:00 pm EST

Kind regards,
The Philips Australia Team

Gracie

Gracieasked

Original HD9216/81 (White)

My reason for buying this product is mainly for chips my question is does it cook store bought chips and also homemade chips?

4 answers
Bec
Bec

Yes it does. I sometimes drizzle a little oil on the chips. Far better than deep frying.

Mary
Mary

Yes it does, I have cooked both sorts in it. Homemade I partly cook potatoes in microwave then cut up toss in a little olive oil and cook . Chips of both sorts come out a little drier than fried this can put people off. My hubby n I are happy with the way it cooks. I dont cook french fries in as i fine they come out hard, I have found the normal chip and wedge size cook nicely . You have to remember it is an air fryer the chip will be drier than chip cooked by oil . I hope is has answered your question.
Thank you

Philips
Philips S.Philips

Well, we don't have to add much more than Bac and Mary already told you! But the Airfryer is quite the champ when it comes down to chips. Whether you use chips specifically meant for Airfryers or ovens, or your own hand-cut chips that you made at home.

We do hope you'll give the Airfryer a go. If you have any other questions, don't hesitate to contact us on 1300 363 391, or http://philips.com/support/, we'll be happy to help!

Kind regards,
The Philips Australia Team

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