4 questions from our users
Rabasked
What’s the difference between the philips perfect care elite plus GC9681/80 & GC9682/86?
3 answers
Hi Rab, Sorry but not sure as I did my research prior to purchasing, I'm sure if you google both items you can find the answer.
Cheers
Philips S.Philips
Hi there,
Thanks for reaching out to us here. We would love to help you to select the best model for your needs. To do this, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards,
The Philips Australia Team
I’ll call them
Thanks
Hilray C.asked
my iron ceases to steam why
1 answer
Philips S.Philips
Hi Hiray, thanks for your message on here. What a pity to hear that your iron has stopped producing steam. We'd be happy to help you find out why. There could be multiple reason for that. One of them being that there isn't enough water in the tank. Please make sure you fill the tank before every use. You can find other possible causes right here: https://www.philips.com.au/c-f/XC000005528/my-philips-steam-generator-iron-does-not-produce-steam. Feel free to reach out to us on Facebook and Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
Jgriffithsasked
Can I get gc9682/86 PerfectCare elite plus in copper and black generator steam iron???
1 answer
Philips S.Philips
Hi there, thanks for your questions. We don't seem to have the GC9682 in that colour in our webshop. However we do have the GC9681 in copper and black. You can find that one right here: https://www.philips.com.au/c-p/GC9681_80/perfectcare-elite-plus-steam-generator-iron. If there's anything else we can help you with, please let us know.
Kind regards,
The Philips Australia Team
Tonyasked
Can I know whether the steam output same as Laurastar G4 ? 350KPA but Philip model indicate 600g at 8 bar .
My Laurastar G$ ( model 746, Type 04-HG-0263) was faulty and quoted repaired cost at $590 which is 8 year old .
I am quite keen in Philips products as new Laurastar model cost around $1399 to 1599 .
Can I have some comments or suggestion?
Regards
Tony K
1 answer
sorry for the late reply... I honestly wouldn't consider either - go for the industrial Italian Comel Snail... user serviceable and replaceable parts, designed to be on all day, but you would have to adjust for temps per fabric type unlike the laurastar or phillips. Having had both the phillips and laurastar, I'm not impressed with either, and when I used my friend's Comel - what a difference! I think the snail runs about $700. Honestly depends what you do with it, if it's ironing mostly synthetics, or thick cottons, or if you sew.
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