AndrewCentral Queensland, QLD
- 53 reviews
- 1 like
- PowerLife Steam GC2996
- Verified purchase
No issues in over 2 years
We bought this iron over 2 years ago, and it hasn't missed a beat.
Realistically, irons are a pretty simple piece of kit, it's pretty hard to get it wrong. I especially like the auto-off function so that when the kids leave it on at the wall, it will turn itself off after 5 minutes. This has certainly saved me many dollars over the years.
It's been a great iron, with no likelihood of that changing any time soon.
Purchased in April 2021 at Harvey Norman for $67.00.
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Furqan AliSydney, NSW
- 5 reviews
- PowerLife Steam GC2999
- Verified purchase
Great Steam Iron
This iron has a fantastic power and shows outstanding results in ironing cotton/silk shirts and Jeans. I am amazed by its steam generating capacity. I will recommend this iron to everyone.
1 comment
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Gold Coast ChrisBrisbane
- 7 reviews
- PowerLife Steam
- Verified purchase
Cord ridiculously short and no user instructions!
First day using and I could not find any instructions in the box. I filled it up, turned it on and hoped for the best. The power cord only just reaches the full length of the ironing table: did the developers even try using it? Under use it spat water all over my white linen trousers, but once they had dried out there were no marks. I doubt that would be the same in a few months. I have no ideas what the settings on the top mean or how and when to descale it. Also the base is too wide to fit into my wall-mounted iron tidy (Howard’s Storage). Big disappointment. I'll give it a few more goes and if it doesn't improve it's going back.
Purchased in January 2021 at David Jones Retail Stores for $99.00.
1 comment
Philips S.Philips
Hi Chris,
Thank you for sharing your review with us. We're sorry to hear your iron leaks, and that you didn't receive a user manual. That's certainly not convenient. We'd like to refer you to our pro... Read more
duct specialists for further assistance. You can reach them directly on 1300 363 391 (AU). They'll be happy to look into it for you. Also, you can find the user manual here: https://www.philips.com.au/c-p/GC2960_42/powerlife-steam-iron-with-steamglide-soleplate/support.Similar opinion? Write a review on ieatwords.com.au!
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New userGreater Melbourne (Metropolitan), VIC
- 2 reviews
Lovely iron but needs a longer cord
I am a long time philips iron user and this iron keeps up the standard. It is lightweight, heats up quickly but I am very disapppointed with the length of the cord. It is shorter than my old one and so I struggle unless I use an extension cord. Bring back the longer cord please.
Purchased in September 2021 at The Good Guys for $69.00.
3 comments
Philips S.Philips
Hi there,
Thank you for sharing your feedback on here. We're sorry to hear the cord of your new iron hasn't lived up to your expectations, yet it's good to hear you've been enjoying using it, aside f... Read more
rom that. We'll make sure to forward your input to the relevant department.Thank you for responding and good to know that our comments are taken on board. Cheers
Philips S.Philips
You're welcome. :) If you have any question, don't hesitate to reach out to us via Facebook/Twitter or directly by phone 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). We'll do our best t... Read more
o help you. :) Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
Amit R.Greater Melbourne (Inner), VIC
- 2 reviews
Average to Bad for Philips brand value
Easy to use but temperature control is tricky. Easily gets too hot sometimes. With Philips one would expect a pretty high performing product. Works well with Cotton but linen and poly can be tricky. Steaming is good and works well combined with iron temperature.
Purchased in March 2021 at Harvey Norman for $69.00.
1 comment
Philips S.Philips
Hi Amit, thanks for sharing your thoughts with us. What a pity to hear that it hasn't been all smooth sailing. We'd be happy to take a closer look at your iron. Feel free to reach out to us on Faceboo... Read more
k and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Matt RAU
- 21 reviews
- 1 like
- PowerLife Steam GC2996
- Verified purchase
It’s great, very hot and glides easily
I purchased this iron based on the reviews on Amazon and because Philips has a relatively good reputation as an iron brand. The iron is probably one of the best I’ve used, its ability to glide along my work shirts is exceptional. I’ve found that the iron temperature gets hot enough to iron some of the most difficult shirts. The one thing I didn’t like is that the iron didn’t come with a cup to refill the water... I thought this was standard with every iron. Not a huge issue though. Good value for money!
Purchased in August 2021 at Amazon for $59.00.
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Gibso
- 12 reviews
A really good iron
Having had our last Philips iron for 10 years, naturally we replaced it with another Philips iron. So far we are pleased with this new one. The water gurgled at first, but it irons well.
Purchased in August 2021 at Harvey Norman Online for $69.00.
1 comment
Philips S.Philips
Hi there,
Thank you for the review - it's great to learn about your trust in Philips, as well as the fact that you're pleased with your new PowerLife. Happy ironing!... Read more
Kind Regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
JarrodGreater Melbourne (Inner), VIC
- 8 reviews
- PowerLife Steam GC2999
- Verified purchase
High quality iron
Pricey but you get what you pay for? Bought a cheap one that lasted a while but wouldn't iron very well. This uses water quite efficiently, has a good weight to it and turns on super quick.
Purchased in January 2021 at Amazon for $79.00.
1 comment
Philips S.Philips
Thanks for taking your time to write this review and we appreciate the valuable feedback, Jarrod. :)
Kind regards,
The Philips Australia Team
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KitAU
- 2 reviews
- PowerLife Steam GC2996
- Verified purchase
Great performance
Very easy to use and get started with this iron. Just finished ironing shirts that my previous iron couldnt handle.
Quick and easy iron, although the instructions
- mainly pictures - are obviously made for the global market. Didnt see a need for registering warranty on this item. Would recommend for anyone.
1 comment
Philips S.Philips
Hi Kit, thanks for your review! We're happy to hear that you've been impressed with this PowerLife Steam iron. If you ever need our help, feel free to reach out to us on social media.
Kind regards,
The Philips Australia Team
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Jroc
- 5 reviews
Really easy to use product, with great results.
Really enjoy using this iron. Am always getting great heat and steam, which makes ironing out any creases really simple and quick to use. Ironing was always a chore with my previous irons, but its been made super quick and easy with this one, and am very glad I've bought it.
1 comment
Philips S.Philips
Hi there,
Wow, what a lovely review. We're so glad to hear this iron has been working so well for you. Thanks for sharing your feedback here. Happy ironing! ... Read more
Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
DannieSomerton Park, South Australia 5044
- 4 reviews
- 2 likes
Easy to use and good price
Bought this from good guys as we got 20 dollars off it. You just fill it up with water and set what type of steam setting you want and what type of fabric your going to iron and then go ahead and iron. The cord is super short but that's the only problem we had with it
1 comment
Philips S.Philips
Thanks for taking the time to leave a review here, Dannie. We'll make sure to share your feedback about the cord with our product developers. If you're ever in need of assistance, please don't hesitat... Read more
e to reach out to us on one of our social media channels, where we're available 24/7. Alternatively, you could also give us a call at the following number: AU 1300 363 391 NZ 0800 658 224Similar opinion? Write a review on ieatwords.com.au!
Winnie da poohPerth
- 4 reviews
- 2 likes
It does the job
It really can do tge job and my clothes straight
But the biggest problem of the iron is that it sticks with my clothes everytime when i am ironing which is pretty hard to get it off and also it forms some black thing on the plate afterwards which is hard to get rid of them. The price is also not cheap, it’s right under a hundred dollar which is cheaper than most of the brand but it’s still expensive
1 comment
Philips S.Philips
Hi there, thanks for taking your time to write this review. We've just replied to your private message.
Kind regards,
The Philips Australia Team
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MBowmanCanberra
Going on Auto off and won't heat
I am very disappointed, we have had the iron for less than 3 years and the auto off function comes on as soon as you plug the iron and won't heat. The warranty was for 2 years so maybe it was intentionally badly designed to make us go and get another one. I got philips because my mother had her iron for years, but clearly they don't make them of the same quality anymore so I have to look at other brands now. What a waste of products, plastic especially! It's bcs of businesses like these that our planet is covered in plastic waste.
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BreadkrumzPerth
- 5 reviews
Very useful quick n easy
The iron heats up well in time a to perfect temperature control is easy and steam is just right to keep my fresg clothes fresh the iron is very reliable and safe it lets me know when i have left it on and forgotten to turn it off by a beeping sound so i never forget
1 comment
Philips S.Philips
Hi, there. Thank you for taking the time to leave us a review here. We appreciate it as this is very valuable for us.
Kind regards,
The Philips Australia Team.
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JoeSydney
- 4 reviews
- 1 like
Business man essential
Always ironing my shirts for work, gone through so many models and this was the deal breaker, heats up in min, and once you get used to the heating functions, breeze to use. Feels well made in the hand, however lighter than the average iron which is a bonus for wrist pains.
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Dalton1melbourne
- 4 reviews
- 2 likes
Meets My Needs
I am only an occasional ironer and this Philips iron meets my needs.
Its lightweight, heats up quickly and seems to hold the right temperature. Steam works well and the cord is long enough. It does have some discoloration on the base but for the times I need an iron, this does just fine.
1 comment
Philips S.Philips
Hi there, thank you for taking the effort of writing this review. It's great to hear on average you like our GC2997 as it meets your needs as an occasional ironer. It's a pity to hear the base discolo... Read more
red a little but we hope it doesn't bother you that much. Again, thanks for this review and hopefully on many more years with the GC2997. Kind Regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
PaulAdelaide
- 5 reviews
- 4 likes
- PowerLife Steam GC2999
- Verified purchase
Good iron
I have the GC2999. This is a good looking iron (which shouldn't matter but influenced my decision), and feels well made in the hand, being perhaps heavier than the average iron. It heats up quickly and reponds well to temperature control changes. I've had no problems with the spray or steam functions. I do wish the power cord was a bit longer but that's my only complaint so far. Otherwise I'm happy, it performs well.
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Not a good iron
This iron sticks to everything. It doesn't matter how much you turn it down it sticks to every garment. Then i am forever trying to clean the soleplate. Which is not an easy task at all. This iron has not been good from day one. I am very frustrated with this product.
1 comment
Philips S.Philips
Hi Sharon. We appreciate you taking the time to write a review and can imagine your frustration when garments keep sticking to the sole plate. Usually this indicates that the temperature is set too hi... Read more
gh, but since you mention that changing the temperature doesn't work, we'd like to look into this further. We advise you to reach out to our customer service centre so that they can assist you further. If you're based in Australia you can reach them on: 1300 363 391. For New Zealand the number is: 0800 658 224. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Sticks and ruins clothes
Just 'melted' my last clothing item. As others have said, this iron is hopeless. I thought it was just me, but even on lower settings it sticks to clothes (particularly black for some reason) and I have an immovable brown mark on the iron as well. I also find it spits bits out at irregular intervals. Can never tell when it will happen.
Glad to have read these reviews to know it's not just me and I can safely bin this - despite the waste of money and the clothes now with marks. Expect better from Philips.
1 comment
Philips S.Philips
Hello, we're sorry to hear this and we take a situation like this very seriously. We just sent you a private message asking for your contact details. We’d like to get in touch and see if we can help you.
Kind regards,
The Philips Australia Team
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Last Philips product for me
Bought this iron, (plus another Philips product), due to brand name.
Only used shop bought ironing water with it. Ok for about a year, then a brown sludge substance, rust coloured, started coming through the steam holes, staining the clothes. Also appeared as though there were bits of metal in it as well. Put the iron through a cleaning cycle, and could never rid the iron of this sludge deposit. Water in the reservoir always looked clean, but still the brown sludge continued to appear.
Also had a tendency to stick to clothing even when using lower temperatures.
In the bin with the other Philips product.
3 comments
Philips S.Philips
HI there. That's odd, a descaling cycle should do the trick. If that didn't help, maybe our colleagues at 1300 363 391, option 1 (for Australia) or at 0800 658 224, option 1 (for New Zealand) are able to help out.
Hi, not sure what support could have been given over a phone, other than take it to a service centre, and as it was out of warranty, I elected to dismantle to see if any repair could be affected. Not possible, so it was discarded.
Philips S.Philips
Fair enough, although our team might have been able to help you out or meet you halfway somehow. Without making any promises that is, though. :) If you require our assistance at any time, please call ... Read more
us at the earlier mentioned number. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rowena Lewisasked
Is this iron has a self cleaning function?
2 answers
yes
Philips S.Philips
Besides the usual calc-clean functionality, the PowerLife Steam has a built-in calc-clean slider which allows for easy removal of any built-up scale from your iron. We hope this answers your question. If you have any further questions or comments, feel free to reach out to us on one of our social media channels (Facebook, Twitter @PhilipsCare) or on one of the following numbers:
AU 1300 363 391
NZ 0800 658 224
Kind regards,
The Philips Australia Team
Ben Lasked
Hello, I have a GC2990 model, a couple of questions:
1) it is near impossible to see the water level due to the dark casing. Am I blind? Is a light I can’t see?
2) why does it stick to everything? No matter or fabric.
3) why do the steam holes not go all the way to the tip of the sole plate?
I bought this because I wanted to be able to adjust the temperature setting myself so disappointed about these other things.
2 answers
Listen man i did the reviews for money idk anything about an iron i cant afford one bro
Philips S.Philips
Hi Ben, thanks for reaching out to us. We're sorry to hear you're disappointed by one of iron, and we would like to see what we can do to help change your experience for the better. Would you please give our colleagues at the Customer Service Line a call? You can reach them on 1300 363 391 (Australia) or 0800 658 224. THanks!
Kind regards,
The Philips Australia Team
Muhammedasked
Hi i have the power life iron with auto turn off but when i turn it on its going on auto turn off so it turns straight off and wont work how do i fix this?
Ps. It is immediately turn the auto off light and a click sound then it won’t start
4 answers
Philips S.Philips
Hello Muhammed, thanks for reaching out about this. To be honest this does sound quite strange! We'd recommend to contact us through http://philips.com/support/ or give us a call on 1300 363 391. Then we'll try our best to figure out what's going on and how we might be able to solve it.
Many thanks!
Kind regards,
The Philips Australia Team
I have the exact same issue
I have the same problem. Reading these comments it appears to be a common fault. Into the bin with it and purchase another iron I guess:-(
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Philips S.Philips
Hi Furqan,
We appreciate the time and effort you took in writing us a wonderful feedback about your Steam Iron. We are delighted to see that it has exceeded your expectations, and have encouraged you to recommend it. ... Read more
Should you need assistance in the future, our lines are open to answer your call: 1300 363 391 (Mondays to Saturdays from 7:00 am until 7:00 pm) in Australia and 0800 658 224 for New Zealand. Please allow some time to process the call due to the current circumstances. Have a wonderful week, and happy steam ironing! Kind regards, The Philips Australia Team