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S.KCanberra city
- 2 reviews
- 6 likes
Very good if you clean the filter each time
Have been using for 2 years and still very good conditions.
However, if you don’t clean the filter ( empty the container and wash the sponge) power decreases significantly, but you can not wash the hepa filter ( we washed the filter and smells bad now)
So We bought a new hepa filter at eBay about 10 dollar, so I think we can keep using for next several years.
1 comment
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Happy girl
- 3 reviews
Functional machine
Works ok, not the best nor the worst vacuum I've ever had. I have two cats so not sure how will cope with hair long term but for now it does the job and works well. I like the bagless so is easy to empty and does work/suck better when completely empty so I empty it each time which is a bit annoying but manageable
1 comment
Philips S.Philips
Hi there. Thank you for taking the time to provide us with your feedback. We can imagine two furry troublemakers provide you with a lot of cleaning! Glad you like the vacuum machine. If you have any f... Read more
urther questions don't hesitate to reach out to us. If you are located in Australia you can call: 1300 363 391 and for New Zealand it is: 0800 658 224. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Zed
- 5 reviews
Best Vacuum cleaner for the money
I have owned it for over 6 months,Great suction ( with 2000w only use 3/4 power on the variable knob), great 4 way filter system, easy to empty and reassemble, great price. The only drawback is the head could have wheels to help it glide on carpet but it's the best value for money I have found. I would have even paid more if it came with a roller glide head. I bought a Russell Hobbs before this one and it lasted 3 months before the suction died and the hose split.
1 comment
Philips S.Philips
Hi Zaddaz,
Thank you for your review. We're very happy to hear you're satisfied with your vacuum cleaner and that you find it easy to use. Thanks for the remark about the head of the vacuum cleane... Read more
r, we will definitely take it into account. We'ill forward your feedback to our development team, so they could implement the adjustment. If you need assistance in the future, you can always contact us via Facebook and Twitter @PhilipsCare. We're there to help you 24/7. :)Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
darkhorizonasked
Hello Philips! I have been using the Powerpro compact FC8471 without issues for 2 months (it is brand new) and by accident, I vaccumed water that was in a carpet! After that, the engines starts but the machine just doesn't vaccum. Also, I noticed a new sucking sound every time I turn on and off the device and that the engine (which works) sounds less powerful. Anyhow, the machine doesn't vaccum. Please help me and tell me if there is something I can do other than disassembling and drying everything? Thank you for your time. Kind regards, Diego
2 answers
Philips S.Philips
Hi there. Thanks for reaching out and for clearly describing what happened. We understand your concern. We would recommend to get in contact with our colleagues at the customer care centre. You can reach them at: 1300 363 391 for Australia or at 0800 658 224 for New Zealand. Please let us know if you are from a different country, so we can find you the right team to contact. :)
Hello. Thank you for your reply. I am from Argentina. Please, refer me to the right team. Best Regards, Diego
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Philips S.Philips
Hi there,
Thanks for sharing your experiences here with us. They are very valuable to us, so we appreciate the fact you've taken the time to reach out. :) Good to hear you are enjoying your vacuum cleaner. ... Read more
Kind regards, The Philips Australia Team