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Reviews

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S.K

S.KCanberra city

  • 2 reviews
  • 6 likes

Very good if you clean the filter each time

published

Have been using for 2 years and still very good conditions.

However, if you don’t clean the filter ( empty the container and wash the sponge) power decreases significantly, but you can not wash the hepa filter ( we washed the filter and smells bad now)

So We bought a new hepa filter at eBay about 10 dollar, so I think we can keep using for next several years.



Date PurchasedFeb 2016
1 comment
Philips
Philips S.Philips

Happy girl

Happy girl

  • 3 reviews

Functional machine

published

Works ok, not the best nor the worst vacuum I've ever had. I have two cats so not sure how will cope with hair long term but for now it does the job and works well. I like the bagless so is easy to empty and does work/suck better when completely empty so I empty it each time which is a bit annoying but manageable



Date PurchasedMar 2016
1 comment
Philips
Philips S.Philips
Zed

Zed

  • 5 reviews

Best Vacuum cleaner for the money

published

I have owned it for over 6 months,Great suction ( with 2000w only use 3/4 power on the variable knob), great 4 way filter system, easy to empty and reassemble, great price. The only drawback is the head could have wheels to help it glide on carpet but it's the best value for money I have found. I would have even paid more if it came with a roller glide head. I bought a Russell Hobbs before this one and it lasted 3 months before the suction died and the hose split.

1 comment
Philips
Philips S.Philips

See all Philips PowerPro Compact Bagless reviews

Questions & Answers

darkhorizon

darkhorizonasked

Hello Philips! I have been using the Powerpro compact FC8471 without issues for 2 months (it is brand new) and by accident, I vaccumed water that was in a carpet! After that, the engines starts but the machine just doesn't vaccum. Also, I noticed a new sucking sound every time I turn on and off the device and that the engine (which works) sounds less powerful. Anyhow, the machine doesn't vaccum. Please help me and tell me if there is something I can do other than disassembling and drying everything? Thank you for your time. Kind regards, Diego

2 answers
Philips
Philips S.Philips

Hi there. Thanks for reaching out and for clearly describing what happened. We understand your concern. We would recommend to get in contact with our colleagues at the customer care centre. You can reach them at: 1300 363 391 for Australia or at 0800 658 224 for New Zealand. Please let us know if you are from a different country, so we can find you the right team to contact. :)

darkhorizon
darkhorizon

Hello. Thank you for your reply. I am from Argentina. Please, refer me to the right team. Best Regards, Diego


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